We had seen mixed reviews for this hotel before we arrived but we found the reception staff very helpful and friendly.The hotels bedroom and public places were very clean. Breakfast was fantastic with a very large choice on offer and lunch in the bar was excellent. Dinner in the restaurant was unfortunately disappointing but may have been because the hotel was hosting a boxing dinner for 200 people on the same night. None the less the restaurant service was excellent. One evening we ordered room service which arrived with our hot food order within 10 minutes. The Hotel was clearly making an effort to host large corporate functions with Jersey Rugby club booked over the Saturday night and an Antiques Fair for the Bank holiday Monday . We left as scheduled on the Sunday , (Jersey won the rugby match and celebrated late into Saturday night!).

We stayed for a 5 day break & very much enjoyed the hotel and the very friendly staff. The hotel has been very recently refurbished & the rooms are smart & comfortable. There is no fridge in the room, which we felt should be provided, but if you ask for fresh milk it will be provided - although one staff member did try & charge us £1 for it!
We ate in the Restaurant on our first night - bad move. The restaurant is quite pretentious & doesn't exactly encourage you to relax, but the food definately isn't up to 4* standards. The mix of ingredients was a little bizarre - my turbot arrived with undrained spinnach which made the whole plate watery, & it was sprinkled with diced red peppers & fried vegetable crisps! We sent both puddings back - the peach tart pastry was raw, & my chocolate terrine was stale & tasteless - not what I expected from an expensive meal! We left the restaurant shortly after that - the staff were not exactly apologetic!
The hotel didn't charge us for the puddings but we still ended up paying over £70 for a very poor meal - I wasn't exactly happy about that but the lady on reception told me she was the chefs girlfriend - not exactly impartial although she was very friendly. I didn't feel able to push the matter further with her.
The terrace bar, grounds & pool facilities are very nice & well maintained.
There is a bus stop into town just outside the hotel, & it's easy to get around the island by bus - but the buses do stop running about 7.30pm so eating out means you either eat early or you drive - there are lots of good restaurants in town - we liked Christies.
The hotel gives you lots of tourist info but nothing about good pubs/food - I guess they want you to eat there. There is also a good chinese take-away 100yds to the left of the hotel entrance.
I did suggest that they could have more info available about local events - the staff didn't know about any of the easter events & we stumbled onto those that we found.
The breakfast in bed was good & delivered promptly, & the buffet breakfast & dining room was good - but with some bizarre background music playing - Demis Rousos & Celine Dion!
Overall - good facilities & comfy room - but awkward to get anywhere in the evening without driving, & with a poor & expensive restaurant.

Having read some of the reviews i did have some concern, i wish people would be honest but to say this hotel is anything but a 4 star is rubbish, the rooms have been recently refurbished and are to a high standard. The hotel is a 20 min walk to the town centre, but the buses run to the minute so if you do not want to walk the bus stop is outside the hotel entrance and is 60p. Some thing i would have liked to know is there is a supermarket next to the bus stop 'Safeway 'and has all the normal stuff you may want including a bottle of wine for your room. Spa excellent and staff very friendly and attentive. the food in the hotel is good value in the terrace bar but a bit fancy for me in the main restaurant but it was a good standard presented beautifully. Rooms quiet and overall a very good break and i would recommend it to all.

We stayed in this hotel on a special offer they were running until the end of March and it is the first time we have been to Guernsey. We hired a car at the airport and found the hotel which was 10 minutes away quite easily. The hotel has undergone a major refurbishment and feels like a 4 star hotel as soon as you walk in the front door. The rooms are well equiped with everything you need and the staff more than helpful. Breakfast was excellent with a large choice from the hot and cold buffet and a chef preparing, boiled, fried and poached eggs which meant they were freshly cooked. Plenty of attentive staff who cleared the dirty plates away quickly. We had dinner twice and the menu choice and quality of the food was excellent and the wines were a reasonable price. There is an very good large swimming pool which is pleasantly warm, a jacuzzi and a separate male and female sauna and steam room. Everbody is provided with large towels and a bath robe. The complex has a local membership, so it was interesting talking to the locals! Also a small but adequate gym for the more energetic!
There is plenty to see and do on the island and we will definately be back to this excellent hotel again.

Myself, my wife and another couple stayed for a 2 night break at the end of Feb.
Having previously stayed at the hotel I was keen to experience the improvements that the hotel has recently been undergoing.
The difference was immediately apparent, the place has a much more clean and modern feel with dramatic improvements to the bar area and bedrooms. Gone are the avocado bathroom suites, replaced by a modern, high quality contemporary bathroom which really compliments the refurbished bedroom.
As per our previous stay the staff in all areas of the hotel were polite and friendly, with some even remembering us from our previous stay. This made us feel very welcome.
We ate in both the bar and Renoir Restaurant and on both occasions had wonderful meals.
Personally I am not a fan of buffet breakfasts, however, they seemed to have got it right here, with a constant stream of freshly prepared food coming out of the kitchen.
Overall a great stay in a much improved hotel.

As a regular business visitor to Guernsey, the most important things I want in a hotel are; good service, comfortable rooms, good food and a relaxing atmosphere. The St. Pierre Park is always my first choice when staying on Guernsey.

The staff were great as always, service excellent and the room was perfect. Free wifi, plenty of parking, spacious room etc. The refurbishment has only made the hotel better. I'll be back again next time. Thanks for a great stay.

Very good spa hotel with great facilities. The pool, and jacuzzi were a great treat as were the single sex sauna ans steam rooms.The rooms were average decor and the beds not that comfortable but we had excellent views of the lark duck ppont and fountain.The food was excellent as was the service provided. Everyone was helpful and very friendly. It was a fair way out of the main town but a bus service ran regularly into toen from just outside the hotel. Taxis were plentiful if a little pricey. There are also what appears to be good confernce and private party function facilities.

My girlfriend and I stayed at this hotel on my bosses recommendation and we were absolutely delighted. The staff were so welcoming and helpful, always polite and gave the impression that nothing was too much trouble. The rooms are large, well furnished with a contempory feel. We found the beds extremely comfortable.The bathrooms are modern, sparklingly clean and roomy. Breakfast is generous and service of a very high standard. Having stayed at many Hotels over the years this one seems to offer high quality at a very reasonable price. I would highly recommend this hotel to anyone who wants to have a relaxing break and be treated by the staff as if the were royalty. OUTSTANDING

We booked a 4 day break through Travelzoo, 4 nts over New Year half board and free hire car for £195 pp...too good to be true...No, true! The hotel has been largely refubished and everything about our stay was very good especially the service which is attentive but not overpowering. The food was copious, excellent choices every day and highest quality... New Years Day included a Jazz Lunch as well.... The room was spacious but near the lift, could have asked to change but did not as so pleased with value. Soft furnishings throughout of high quality. Drinks not overpriced. Ample car parking. Well appointed health spa with good sized pool. Would be very happy to recommend to amyone and intend to return whem more attractions are open. DO VISIT the German Occupation Museum which is the best of its type that we have ever seen. It is a personal collection of memorabilia from WW2, lots of personal items. 3 videos to watch, a street reconstruction...all beautifully presented, fascinating and extensive...save at least a couple of hours for your visit.

The hotel has been recently refurbished and everything was great. Lovely bedrooms with new bathrooms overlooking the gardens, wonderful food, and the staff couldnt do enough for us. We had a 4 night package over the new year. Wonderful value for money.

Having travelled to Guernsey on business over the past few years I was booked into the St. Pierre Park Hotel last week as my usual 4 star hotel was full. I knew of the Hotel but was very sceptical of staying there as I had heard that it was a little tired and also that it was undergoing refurbishment! However, my experience from check in to check out was really good. I had a beautiful spacious bedroom over looking the lake and gardens with all the usual amenities you would expect from a 4 star Hotel. I met my colleagues in the Terrace Bar for a pre dinner drink, then ate in the Restaurant - We had a lovely meal, the Venison was excellent . Although the Hotel is still undergoing refurbishment - sadly the leisure facility was closed, I had a great stay and will definately return on my next visit.

The hotel is about to be refurbished and about half the rooms will be closed at any one time. Refurbishment due to be finished by Christmas 2009. Generally the decor is tired (avocado suites in the bathrooms for instance) but even in its tired state the whole place has a spacious and comfortable air, and the staff are really brilliant. Rooms are large and well equipped. Stayed 4 nights including a Saturday when a wedding took over the bar - there is a conference facility that could result in same closed areas and increased noise levels. The breakfast is worth a mention - an exhaustive selection of fare, topped up and plentiful and fresh. Restaurant is also better than most hotels offer. The hotel is not in the main town but it is on a bus route into St Peter Port, and it's only a 20 minute walk down and slightly more back. The 'free' car hire was a misnomer - Hertz charged insurance and also for a compulsory half tank of fuel which of course was hardly touched in four days on a small island with a speed limit of 35mph - but that is a Hertz matter and not hotel-related. Free and plentiful parking on-site.

We have just returned from a week at this hotel, and would recommend it without hesitation. The room was very comfortable, and a decent size. All rooms have a balcony or terrace. The bathrooms are a bit tired, but they are of good size, and very clean. The restaurant overlooks the lake, and is very spacious. There is only 1 restaurant at present, as the Victor Hugo restaurant is currently closed - not sure why! The 1 meal we had in the hotel was very good. The breakfast is excellent; loads of choice, and nicely prepared. The staff in the restaurant are most attentive. Overall, the staff are polite, friendly, and nothing is too much trouble.
There are lots of areas to sit, both inside and outside the hotel, and the seating is comfortable.
Plenty to do in the hotel, and the grounds are extensive. Nice 9 hole golf course, and a driving range as well (only £1 for 20 balls!).
The hotel is only 5 minutes drive from St. Peter Port, and has extensive free parking.
We think we did well to pick such a nice place!

The first thing we noticed was the hotel was generally very spacious....so no hassle! Reception was friendly and generally helpful. Our bedroom was good sized with balcony and quite adequately appointed and clean. Breakfast...room huge so no waiting even at peak weekend times....buffet selection and quality good. Dinner....restaurant and food not outstanding but no real complaints. Breakfast and restaurant staff generally young and very helpful, efficient and friendly... always gave you their time and obviously well trained. Car parking...space always availble and convenient. Easy to drive into St Peter Port Centre or regular bus. Stayed 7 nights and one of the best breaks we've had.

After years of wanting to visit Guernsey finally got there and not disappointed, neither in the island nor the hotel. The hotel a mile plus out of St Peter Port, there is no way it is a walk to town as very hilly but is on the bus route so easy to get in and out in the day or for a meal in the evening. There is plenty of car parking on site.
We were happy with the welcome and found all staff throughout the stay to be friendly & helpful. Room with balcony overlooking lake, clean & comfortable, furniture a little dark & dated but nothing unpleasant. One evening a function was in a room in our area of hotel but we had a letter warning us but it was not too loud too late. Leisure facilities, staff in there very friendly, pool good size and I swum morning and evening. You do change then walk across corridor but they provide towels & robes so did not have a problem. Sauna & steam rooms separate for ladies & gents, which is shame as we enjoy the relaxation together and somewhat old fashioned units. The Jacuzzi is with the main pool but not very efficient. The grounds provided a nice walk and there is a terrace overlooking the lake which is a lovely setting.
Breakfast was included and taken in a large light dining room. Huge buffet selection, as with these the hot food not always as hot as it could have been, but it does not take you long to suss out best approach. As you would expect as well as the usual buffet there was a good range of fruit, cheeses & pastries.
We ate in the hotel one evening and enjoyed the meal and the service, reasonably busy in the restaurant so a good atmosphere.
All in all we were pleased (enough to be having another short break there this summer), room for improvement in some aspects where things just a little dated but nothing to spoil the plus points.
A good base from which to explore the island, we had our own car but lost of buses too. Guernsey itself is lovely and colourful with lots of nooks & crannies to explore, plus it does not take long to get anywhere.
A word about customer service, the company we booked with sent very good booking documents, left a welcome info pack in the room together with their contact details on the island and when back home sent a little box of champagne truffles as a thank you for using them. As is my want I completed the hotel’s feedback form and they wrote to me afterwards saying they had passed on my positive comments to the managers of the units concerned.

I'd pored over Tripadvisor's reviews of this hotel before booking. We were a little apprehensive as a result. We needn't have been. We stayed 3 nights in a very spacious room overlooking the gardens (at no extra cost). Sure, some of the furniture looked as though it had seen better days but on the whole the room was very comfortable with satellite TV and ample supplies of tea, coffee, speciality teas etc And yes, we had a vintage avocado bathroom suite but - the important thing to us - everything worked perfectly and there were lashings of hot water (enough for a bath, not just a shower!)
One slight fault - the TV remote wouldn't work, turned out it had no batteries. I reported this at reception and, before I made it back up to our room, a member of staff was already there putting matters right! Prompt service or what?
Breakfasts were terrific, the usual wide range of buffet. We both found we couldn't eat again until mid-afternoon. One evening we dined in the Renoir cafe and thoroughly enjoyed our meal, good service too.

We stayed 3 nights. The hotel was easy to find in our hire car and Guernsey a beautiful destination. On arrival- greeted efficiently but without any elaboration- a map of the 43 acre site would have helped us locate facilities. Jogging paths etc only became apparent by the day we left, when we found an oblique reference to them in some publicity. The tennis courts and pool are execellent but be prepared to shower after your swim, in one location then walk through reception to the changing rooms to get dressed.
The room was mediocre. Although large enough, the door between bedrooms allowed EVERY sound to come through. I heard phone conversations, mid night trips to the loo- the lot.
Despite a fire on the top floor on our last night!! thanks to Bognor Regis RFC - no-one was hurt and the staff dealt with it quite well.
Would I go back? probably not- there are many fine hotels on this island and this one just isn't trying hard enough.

A short stay with a difference, From start to finish we had everything we could desire. This was an aniversary trip to remember. Excellent room and food with friendly helpful staff . Spa and facilities excellent. We will definately be back

On arrival at the hotel the entrance lobby and the Reception area are fairly impressive. Although I arrived earlier than normal check in I was told that it was no problem. However the Receptionists whilst generally polite did not make me feel especially welcome.

The first room I was allocated did not have a lock that was functioning. As I was travelling on my own on this occasion I called Reception to see if another room was available. Initially I was told that the hotel was fully booked that evening. When I pointed out that it was still only mid morning and presumably not every one had checked in yet I was told that those who were still to check in had probably made their bookings some time ago! Getting a bit exasperrated I told her that I had also booked some time ago, 8 months in fact , and at that point I was offered another room. That room had a connecting door to the next bedroom which was unlocked so again I had to call Reception to get that sorted.

The second room was not in such a good decorative order as the first but it was OK. The room did not have a safe and on enquiring about that I was told that not all rooms have one. Is it me or do other people agree that that is a bit daft? I dare not ask why because I was beginning to feel a bit of a nuisance although in all honesty I should not have because the problems I was encountering were not really of my doing!! Incidentally there was also no mini bar or air conditioning.

The bathroom was in serious need of replacement and such things as tile grouting and bath sealant were not pleasant in places. However the sanitaryware itself was kept clean as was the bedroom.

I only ate in the Restaurant one evening and that was OK. Breakfast was fairly good.

The car park has lots of spaces but could do with a few less thereby allowing them to be wider. Even 'small' cars fitted the spaces snugly so when larger models and 4x4s came along it was reminiscent of sardines in a can.

A couple of tips:

Take the bus into St Peter Port - the stops both ways are not far along the road from the hotel and it's a fixed fare of 60p. I had been told that parking in the town was very difficult and that was certainly the case the only time I tried it. I did not experience any similar problems anywhere else on the Island.

There is a supermarket just across the road and along a bit from the hotel - it's well hidden from the road but is probably the biggest one on Guernsey.

Overall the St Pierre Park was OK for my needs on this particular occasion but it could improve in one or two areas.

I stayed for a long weekend and was booked into the Sark Suite. The room was lovely with all the usual facilites you would expect at an above average hotel. Safe, mini bar, robes, hairdryer, huge flat screen tv, dvd and cd player, even down to a complimentary shaving and toothbrush kit.
The breakfast consisted of just about everything that you could want to eat. The lunch menu had a good selection of healthy options along with usual favourites. Sunday lunch carvery was priced at £12.50 a head but with a selection that was just amazing.
The Mirage health suite is free to guests and on arrival you sign in and then are given a robe and towels. The pool is lovely and the relaxation room has all the daily papers and free coffee, tea, and juice.
I treated myself to a treatment and the staff in the health suite were very professional, approachable and I would not heistate to stay at the hotel again. A lovely relaxing short break in lovely surroundings. I didn't even make as far as the golf course. Well done

Lovely hotel, very friendly staff. Rooms where refurbished and filled with up to date equipment, we had a huge flat screen TV and a lovely view of the gardens. Food was fantastic, breakfast was lovely and good start to the day, would highly recommend

Two factors influenced our choosing this Hotel: the photos of the lovely gardens in which the property is set; and its close proximity to St Peter Port. Upon arrival, first impressions of the Hotel were favourable. There is a small tinkling fountain in front of the entrance to Reception, the grounds looked well tended, and there is plenty of Car Parking space. The staff member who booked us in was helpful and smartly turned out, and the Public Rooms upon the ground floor are in good decorative order.
Our room was a Junior Suite overlooking the lake, which boasts an impressive jet fountain. Very restful to listen to upon a warm day: but it is only operational when the Hotel is hosting an event.
Our room and bathroom had been decorated fairly recently, with all mod cons. Flat screen TV, DVD player, Mini Bar/Fridge, and small safe which was free of charge to use. We had two comfortable easy chairs and a table, in front of the Patio Doors.
All grades of accommodation have these doors, and just the doors: there are no windows. Slightly inconvenient if one wants a small breath of fresh air, overnight. Facilities do not extend to in room air conditioning. But that is a minor gripe! What previous reviews have said about the dated bathrooms in standard rooms is correct( we peeked in several as they were being prepared for new arrivals) and the avocado is still very much in evidence!
Our bathroom had a white suite, with Power Shower over the bath, and ample shelf space.
I agree with previous comments regarding the evening meals.
The Victor Hugo a la carte Restaurant is closed until further notice, and guests must eat in Cafe Renoir: and, as its' name suggests, it was not created with the notion of catering for regular evening dining. Situated on the lower ground floor, the windows overlook the Childrens playground and Tennis Courts: hardly a picturesque view. The Set Menu does indeed become repetitive, and we too had to look to the a la Carte towards the end of our 6 night stay.(Supplement applies)
A word or two about the staff in Cafe Renoir:mostly language students, and some more customer orientated than others.
You make your Dinner booking for the next day as you go out, and supposedly pick the table of your choice: but it is not uncommon to turn up and find that you have been bumped off, in favour of another guest. The Restaurant Manager,(described as rude by a previous reviewer,) struck us as an oily individual, who showed favouritism: he fawned over some guests, whilst pointedly ignoring others.The layout of the Health Club isn't exactly ideal: showers close to the pool, but the lockers in another room, down a long corridor.And the Jacuzzi isn't in proper working order. Lovely warm water, but very little bubbles. A local gentleman member of the Club, told us that it had 'lost its' oomph', and had been like that for some time.
The Hotel has many good points, and it is an easy 15 minute drive into St Peter Port. Well situated for touring the rest of the island, and for using the capital as a stepping stone for trips to the islands of Herm and Sark: both to be recommended.
However, the Management's attitude to guests welfare is best illustrated by the note which we found had been pushed under our room door, upon our return from an outing,on our last day.We had left at 11 in the morning, and returned at 4 p.m. This missive advised us that the Hotel was hosting a Wedding Reception that night, and that regrettably some degee of noise would be experienced: until 12-45 am.The music belted out two floors directly beneath us, and was deafening.
We had to get up early next day to catch the Ferry to Poole, with a long drive home at the other end. Had the Hotel informed us earlier of the impending celebrations, we would have had the chance to seek alternative accommodation.
Surely a courtesy, as the Reception had obviously been booked with more than a few hours' notice?

This hotel is billed as the 'premier hotel' on Guernsey, however I can only assume this is due to the lack of competition! Don't get me wrong, it wasn't awful, its clean, has a lovely pool, fantastic bar and the food was good, but there were too many little things which disappointment me. Firstly, the rooms are a little tatty and the bathrooms desperately need modernisation. Secondly, the layout of the leisure area is all wrong, you have to shower, put on a robe then walk through the reception area to the changing room!

I emailed the hotel the day before our stay to confirm that they had internet access, before I packed my laptop! They confirmed that they did. However, this was unavailable for 4 out of the 5 days I was there. When I asked at reception I was simply told 'it doesn't work for us either, we can't even take bookings'. Not the helpful apology/reassurance of when the problem would be fixed that I would have liked.

My main issue however was the attitude of the staff. They were not rude as such, but all made it quite clear that they couldn't be bothered to help and were at times bordering on being rude, in particular the reception staff. The bar staff however could not have been more helpful and friendly.

If you pay full price for this hotel prepare to be not only disappointed but annoyed at the lack of value for money.

We stayed at St Pierre Park in Guernsey for 4 nights at the beginning of April. The staff couldn't have been more friendly. The restaurant's were immaculate and a pleasure to dine in, the menu's were extensive. The buffet breakfast was outstanding. The room was spotless and there was a clean supply of towels and bed linen every day. The grounds were beautiful and a walk round the lake is a must. We had a room which had a patio door on to a terrace overlooking the children's play area, Sun chairs were also provided. We would recommend this Hotel and certainly have no hesitation in staying there again.

Unusually for me I booked this via a newspaper offer. Have stayed in Guernsey many times in various hotels - all of them very average with the exception of The Clubhouse.
The St Pierre Park certainly exceeded my expectations. It is in a wonderful setting and with a fair wind and flat shoes within walking distance of St Peter Port. The hotel decor is dated but the friendly, relaxed atmosphere soons makes up for this. Check in was very smooth and we were shown to our inter-connecting rooms (2 children with us) both of which were of a good size and very clean (the rooms not the children). Agree that the advocado bathrooms have had their day and the rooms are tierd but comfortable non the less. Breakfast was the buffet kind although room service was available and the food was average hotel fayre with a decent choice. We ate diner in the Cafe Renoir retaurant on one evening and it was very good. The pool and spa facilities were clean and well organised. The thing that really makes this hotel is it's staff and service you often read that "nothing is too much trouble for our guests" when you know really it is but this was genuinely the case here we were made to feel very welcome and valued and the children were always acknowledged. We had a lovely, relaxing few family days on the lovely island of Guernsey.