I have eaten here on a number of occasions, but for business and pleasure. What can I say? The service is good, but when you are eating they come at you like flies (they could learn quite a bit from the OGH, much more understated), the french manager (used to work for Mora) is very good, the other lady (no clue on the name, long straight brown hair with big highlights) in a suit not very friendly, the other staff not bad. The chicken (they call it "to die for" on the menu, ummm) is not very good, very bland, and the chicken from Waitrose down the road is better (Actually I don't know a single person who has been there who disagrees with me on the chicken, why call it to die for??? Really??). They really should be shot over their butternut squash ravioli, the pasta is sooo thick!! the chef should be fired just because of that, it is the worst butternut squash ravioli I have ever tasted. The food is OK, I think one expects OGH quality food (as we are charged OGH food prices), but the food just isn't as good.

I had an excellent stay here last week. I had a recently renovated room and whilst small (it was a standard room) it was beautifully decorated and very comfortable. Small touches such as the chocolate on the bed and slippers left at nighttime were really lovely. The main hotel area was also beautifully decorated, 1920s Parisian chic in style. The breakfast was delicious, very fresh and lots of it and the staff were very welcoming and accomodating. All in all, I would wholeheartedly recommend and will hopefully return in future. The picture of the front of the hotel is rather misleading as it looks bigger and more anonymous than it is inside. The more recent pictures of th renovations are accurate.

The Duke of Richmond is just in the final stages of a full refurbishment so any reviews relating to the quality of the building prior to 2012 should be ignored. Clearly a good deal of money has been spent on it. It's a little quirky which is to my taste but maybe not all. If you want bog standard business hotel then this is not it. What you do get is an interesting design and great staff some of whom have been there for 20+ years.

Rooms are not big but more than adequate and well appointed. Bathrooms were spotless just as they should be.

The bar and dining room were busy and well staffed. The menu was not over complicated and not fine dining (you can go to the sister Old Government House hotel for sophisticated food). The Duke of Richmond is more steaks and classic dishes but produced very well and a with a bit of flare.

We had a fight off the island to Alderney at the crack of dawn. The staff offered a super early room service breakfast and made sure the taxi was there on time.

Will certainly stay here again.

Hotel has been totally revamped. Rooms are quite plush and the bed was excellent - I had a great night's sleep. Decor is different and in parts reminded me of 1920's Parisian style.

Only real gripe was the shower - plenty of hot water but no thermostatic control.

Me, my husband, my sister and her husband stayed there from the 8/09/12 to the 10/09/12. And this is by far one of the best hotels I've ever stayed in. The service of all staff was faultless. Very friendly. The hotel was perfect and I would recommend this hotel to anyone travelling to guernsey. 10 out of 10!

A great place to stay. There has clearly been a lot of money spent on refurbishment over the last year or so, but it has been money well spent. I have spent many nights in its sister hotel, the Old Government House, but this is much better value. The staff are welcoming and very helpful, the service in the restaurant is terrific and the rooms are very comfortable. The swimming pool is smallish, but does the job. It's location is a minor problem, being at the top of a rather steep hill, but it's well worth the effort.

We stayed at the DOR in late august 2012. We picked the Hotel because it was close to the centre of the Town. In this respect it was a bit of a disappointment as the town centre was a good walk down hill (although the views on the way were terrific).

People we met at the Hotel said it had recently been refurbished and indeed everything seemed shinny and new. The bar was excellent, even if some of the drinks were a little expensive and a service charge was added to bar snacks (which I thought was a little on the tight side). Restaurant food was average however the service was excellent with very attentive staff. The room was very comfortable and clean.

We will go back!

Having recently lost my wife, I decided to take a solo cycling week in Guernsey this September. (Hotel-wise, my sojourn in Jersey last year was an absolute disaster.)The Duke of Richmond was the ONLY hotel on the island prepared to accommodate a single traveller. This was easily the best hotel in my experience -and I've been to many, home and abroad. The staff were attentive, the food delicious, and the facilities excellent. One thing that struck me forcibly was the fact that the hotel personnel addressed me by name from the day after I arrived. And not just Reception. They even found a well-appointed room for my bicycle !!! I shall certainly make The Duke of Richmond an annual fixture.Chris P

I have stayed in many different hotels in Guernsey over the years and so its true to say that I've been around a bit. However, this was my first time at the DOR and as with everything else, first impressions count. Well, in this case I was almost overwhelmed by the 'Alice Through The Looking Glass' inspired reception area. There are mirrors and chandeliers assailing you from all directions and shiny chess board tiles to walk across - you almost feel like you're trespassing through some footballer's wives boudoir. And what to make of the suit of armour guarding the entrance to the bar area? I was half expecting it to come to life and chase me up to my room shouting 'off with his head'! There was more hazard to encounter on that particular trip too - this time from the stripy carpet in the corridors. You really don't want to stay at this hotel and pop a handful of happy pills. Once I had reached the safety of my room, however, it was sumptuously furnished, although somehow I felt the room was a tad too small for all of the things in it. Unfortunately this particular room overlooked the dreaded air-con units mentioned in other reviews (which was ironically also overlooked by this usually keen eyed reviewer). First thing in the morning this boomed into life and I thought an aeroplane was taxi-ing on the roof. However, without any quibbling I was offered a room on the other side of the building and in fact this other room was also a much more sober affair of muted browns and beige. I was delighted. There were an abundance of staff here (no, not in my room, I mean generally). At one point I arrived at reception and there were 4 of them squeezed in behind the desk. I wondered if they were perhaps playing an impromptu game of sardines - particularly when the door to the office opened and a 5th prospective player appeared. Perhaps that's all there is to do in Guernsey when the weather's a bit dodgy? Breakfast was delicious, with an approximate ratio of one waiter for every two guests although I did find the tables a little bit close to each other. (Oh no not another game of sardines ??) So, would I stay there again? Possibly but only if my regular haunt was fully booked or if there was a special offer on. I didn't try the evening meals nor the cocktails but apparently both are worth checking out, so a one night stay could be on the cards another time and I might even invite all of the staff to my room...........

I have been a guest at the Duke of Richmond on countless occasions over the years, for a variety of events, and whether it's a private function for 100 people or a simple afternoon tea for 2 (as was my experience yeserday), the overall quality of the food and service never ceases to impress, not to mention the professionalism of their staff is what you would expect from somewhere like the Beverly Wilshire! They have recently undergone extensive upgrades which has surely contributed to a well deserved fourth star... and at four stars I would say this hotel is still underrated!

I don't usually leave reviews as a rule, but felt compelled to share with others what a wonderful short break my Fiancée and I recently had at the Duke of Richmond. The newly refurbished hotel is an absolute delight visually and the staff really cannot do enough to make you feel at home. In my opinion better than the OGH (which has 5 stars) - and I am a Senior Lecturer in Tourism & Hospitality, so I should have some idea! Will definitely use again if visiting the island.

My girlfriend and I spent 4 nights at Duke of Richmond in mid August, and really can't speak highly enough of this hotel. From the moment we arrived, our treatment from the staff was outstanding. I cannot recall any particular names, but they made you feel special, without fawning over you constantly

The room was delightful in decor, and the bed was the most comfortable thing I've ever fallen into after a day's sightseeing / eating / being a tourist in general. The housekeeping staff did a great job as you'd hope. A nice touch that they even pop around in the evening to see if everything's ok, and offer you heir bag of goodies to replenish your stock if you want! The only downside is that we were in room 207 which is above the air conditioning / fan structure which isn't quiet by any stretch, but you get used to it.

The breakfasts were very good, nice selection of continental and cooked breakfast for those with hearty appetites. Didn't eat there in the evening, but did order sandwiches to the room one night, which arrived promptly and were decent

The pool is pretty small, but nice enough to have a splash around in.

Location wise, it's worth knowing that it's a lovely 10 minute downhill walk into town with stunning views. Of course, that means that it's pretty sharp incline on the way back, I'd not fancy that walk so much if I were elderly or pushing a buggy.

I can honestly say that this is the best hotel I have ever stayed in, and if I was heading back to Guernsey, it would be the first choice for sure

Just returned from a 4 night stay at this hotel from 30/08-01/09 and credit where credit is due this hotel is FANTASTIC.We have stayed at some of the best hotels in the world and this one is without a doubt up there with the best.The decor is beautiful and the service 5star,the staff make you feel very welcome. Paco,Juan and Taibert but to name a few go out of their way and exceed their duties to make your stay welcoming.
I would recommend the Alderney suite for a truly remarkable stay,this suite is large with a balcony
sun loungers and a side sea view and a 6ft bed,plenty of storage space.All rooms I believe have an evening turndown service and chocolates placed on your pillow.
Breakfast choice is extensive and excellent.Evening menu choice is ok but the food is excellent.As previously stated on reviews the hotel is on top of a fairly steep hill but we walked up and down many times without a problem.Taxi fare from seafront only £4.50 after midnight.
This was our first visit to Guernsey definitely not our last and without a doubt back to the DOR.
Honestly I can not see how anyone could be disappointed with this hotel.

During the last 20 years I enjoyed my stays (normally for three weeks) at the Duke of Richmond, although it is sometimes a bit tough to get there from the northern part of Germany. The staff always was and still is fantastic. I felt highly welcome and they all fulfilled my wishes just in the moment I thought about them. The food was very good as usually, however, the variety was a bit smaller than in earlier years. Nevertheless I enjoyed my time in the restaurant and in the bar. Sweet little Olga, Orlando and David were perfect, I cannot name all the others who did a real good job. I further want to say thank you to Mr. Purtill who also gave the feeling of coming home again. And, by the way, I always have the good weather. The new decorated rooms are lovely. Thank you also to the room maids who have an awful lot of work to keep everything clean and shiny.
I look forward to next year, where I hopefully still can afford to travel to the beautiful island of Guernsey for another stay in the DoR. Gabriela

We booked a 3 nights for the price of 2 stay (£400 total) in the Sark Junior Suite at the beginning of August. The hotel has quite a few different offers to choose from and this one seemed the best one for us.

On arrival into a very plush looking reception area (I heard the hotel had been refurbished a few months before), we met the concierge who was friendly and helpful throughout the duration of our stay, and arranged for our bags to be put into the room whilst we went out (it was too early to check in). The staff on reception were also very courteous and gave good advice about taxis and where to explore in St Peter Port.

The room was absolutely amazing, one of the biggest I've stayed in with a gorgeous balcony and view over St Peter Port (Sark is the best junior suite as you have unrestricted views whilst the other two suites next door have 1-2 balcony areas in the way), a massive sofa, dark curtains and blinds, and a huge soft bed. My jaw hit the floor when I first walked in.

Interesting quirks to the room were the telephone next to the loo, and the padded walls, but for the latter, as I'm quite clumsy this suited me fine (We didn't touch the former :) ) The bed was actually 2 singles joined together but I didn't detect the join unlike in some hotel rooms. We also had a TV, kettle and safe in our room.

Room service for the suites was 2-3 times a day, so if you're in and out of your room a lot it's quite convenient (not so much if you want to stay in your room). The cleaners left the room spotless and even brought us extra teabags when we asked.

We had breakfast in our room one morning and went downstairs for the other two. Breakfast is served until 10am. The selection downstairs was pretty large, with made-to-order cooked breakfast, porridge, toast, coffee and tea.

The hotel also has a heated outdoor pool. Despite being a little cold (we were the only ones in there), we gave it a go. It was clean and quiet with towels available poolside. There were also sunloungers.

All in all, with a jaw-dropping room, impressive breakfast selection and very friendly and polite staff, there is nothing I can fault on this hotel. Give it a go - and look out for the offers when you book!

One note: for those less able to walk, the hotel is located at the top of a hill so you have to walk up and down the hill to get into town (about 10-15 mins walk). Fine for us, but not if you're not a fan of walking.

We wanted to take another short break in Guernsey with our Springer Spaniel Coco and, after finding that we couldn't find a self-catering unit, we were amazed to find out that the Old Government Hotel and their sister hotel the Duke of Richmond had been taken over by the Red Carnation Group and are dog friendly hotels. We spoke initially to the OGH who could not accommodate us on the Friday night but we were transferred by the booking office to the Duke of Richmond who were happy to book us for three nights. The DOR has been recently renovated and we were told with great joy "oh good you will be the first family with a dog - we haven't used any of our doggy stuff yet!" I didn't ask more.

We booked a junior suite with an outside terrace on the first floor of the hotel. Upon arrival the porter helped us with all our baggage and settled us into the room which was extremely comfortable with a huge king sized bed, two chairs and small table in front of the wall mounted flatscreen tv as well as a sofa and coffee table. The bathroom was exceptionally clean with a very good range of bathroom products including nail files and cotton buds as well as the normal bathing toiletries and a good selection of spotless towels and big dressing gowns. Outside through french windows was a good sized terrace with chairs, table and two loungers - sadly the poor weather meant we didn't get to use these as we would have liked to.

After a few minutes we had a knock on the door and not only was the porter there carrying a dog bed, two bowls and some treats for Coco but Sandrane who had taken our original booking had come "to meet Coco". We were also told that if we needed dog food, biscuits, etc., they could supply these for us.

We had a wonderful night's sleep although the bed they had brought us was too small for Coco so she slept on the bedding towels I had brought over with us. The next morning we were asked at reception if we were comfortable and had Coco had a good night in her bed? I confessed rather sheepishly that the bed was too small but she had slept on the floor and was immediately advised that they had larger beds and by the time we returned from our day out, a new bed was waiting for her.

On the Saturday evening we returned after 10.00 p.m. from dinner with friends to find that a wedding party were celebrating in the downstairs function room. I was expecting a lot of noise but there was absolutely no sound in our room and again we spent an undisturbed night.

We had breakfast in the room each day and this was promptly served with a good choice, freshly squeezed orange juice and wonderfully tasty croissants. We also had room service on the Sunday night and the bar staff stated it would be around 20 minutes then phoned after 25 to apologise for the delay. Again the food was delicious, very fresh and very hot.

All the staff especially the porter and reception staff were friendly, professional and really made you feel special. We will certainly return in the future and I have already recommended it to several friends who might be thinking about breaks with their (well-behaved) dogs. Cambridge Park is immediately opposite with plenty of dog walking space, there is a ten to fifteen minute walk to St. Peter Port and a local shop on the corner which opens ridiculously long hours.

We cannot recommend this hotel highly enough to anyone who wishes to visit Guernsey for a memorable stay.

Sorry I am a bit late writting this review but felt it is a must, my husband and I stayed at the Duke of Richmond 26th July for 3 nights. We had a lovely stay and like all the other reviews could not fault it.
We were greeted by friendly staff at reception, our room overlooked the pool with a small balcony. The bedroom was not huge but very comfortable, nice bed linen and bottled water supplied daily. There is a fridge in the bedroom if you want to keep drinks cool, the only critism I can make is the cheap coffee supplied, if you like good quality coffee take your own!
There was no dressing gowns in the room on our arrival, called housekeeping and 2 fab dressing gowns were promptly delivered to us within minutes.
We had dinner one night, couldn't fault the food or the service, breakfast was also top class exept the poached egg I had one morning, it was over poached.
A nice touch I thought was bottled water left at the front door for the guests.
I wouldn't rate this hotel a 5 star probably the upper end of 4 more like it.
I would definately reccomend this hotel to anyone intending a stay in Guernsey but as other reviews have pointed out, there is a steep climb from the port, great to walk off the excess calories!!

WOW !! What a surprise awaited us on our arrival, we knew that the hotel had been purchased by The Red Carnation Group and that they had invested some money in to updating this already nice hotel.

The new reception area, dining room, outside terrace and our Bedroom all just took our breath away, I hate to think how much has been spent, because every where you look, you are surrounded by quality fixtures and fittings.

The staff all look so smart and are so attentive, the hotel management staff are always around and are forever checking to make sure everything is running smoothly and is First Class.

One of the reasons we were staying at this hotel was to attend a wedding reception being held in the fantastic function room downstairs, Once again everything was perfect for the "happy couple" the room looked beautiful, the staff could not have done anymore to make the day so perfect.

The Food was divine and served professionally and on schedule, how the Chef and his team managed to get so many choices ready, all at the same time, amazed everyone.

I would highly recommend anybody getting married on the Island of Guernsey, to seriously consider using "The Duke Of Richmond" because they will definitely make it a really memorable occasion.

We have already booked to visit again.

If only there was something that the hotel could do about the parking, then this really would be paradise.

Our family of four (2 toddlers) had a lovely 4 night stay here. The hotel is rated 4* but unlike the optimistic ratings common throughout the UK and Europe I think it's safe to say this hotel is under-rated. It has been recently renovated to a nice standard. While not a true 5* it outperforms any 4* on the continent, to my mind. That said, the service is certainly near 5* (only lacking volume of staff, not quality). The service was thoughtful and friendly, delivered with a smile.

The location of the hotel is absolutely fantastic for families. There's a huge park across the street which has a playground in it (as well as a large indoor swimming pool and waterslides) and a beautiful public garden just behind the property.

It's a short walk to the centre of town. It should be noted that there's a large hill along the way so if you are mobility impaired you'd want to take a taxi but we pushed our youngest in his pushchair, no problem.

We took a Jr. Suite and there was plenty of room for the four of us. The king size bed was very comfortable with nice quality linens. The sofa pulled out to a double bed, accomodating our older child easily. We then popped a cot in the corner and we were all comfortable. A nice bonus was a huge private patio off the room, complete with a large lounger, sun umbrella, table and chairs. It caught lots of nice sun from mid-day on.

A real highlight was the restaurant. After being squeezed in without a reservation on our first night, the food and service were so good we returned every night save the last (and wished we'd gone the last night too). The food was absolutely wonderful. Even the kids chicken or fish goujons were handmade and delicious. Service was impeccable, from the Maitre D' down. The kids were thoroughly entertained by the open kitchen and attentive staff so we all (including those around us) had a wonderful time. Breakfast was equally good. And don't miss the cocktails. They put as much attention into their preparation as the excellent food.

Overall I'd recommend this hotel for anyone travelling to Guernsey. There are other more expensive options but I doubt they'd top this property on the overall value basis. We'd return without question.

I stayed for a short break - all the important things were fine - clean, comfortable, efficient and pleasant staff, excellent breakfast, location.
The decor is not to all tastes - eccentric would be the polite word for it. The breakfast area needs re vamping but the outlook is lovely.
The huge bed was too big for the size of the bedroom, which was well equipped. The furnishings and bedding were lovely and high quality. The bathroom layout was not ideal - the bath taps and shower could not be easily reached from the floor, without bending round the shower screen. Any longer stay and I would have asked to be moved.
Car parking - I don't think there is any mention of this, and I would not have expected it to be a problem in St Peter Port. The few hotel spaces can be reserved. I would re visit given the opportunity

Just returned from overnight stay, what lovely friendly staff they are, everyone of them smiling and always a" hello, can I help you?" Love the way they all wear a red carnation. Rooms and beds comfortable, agree with some comments that bathroom small but not a major problem. St Peterport a short walk down the hill, and would recommend the POW cocktail bar, halfway down/up the hill, great idea. Breakfast was filling and like having coffee pot left on table rather than having to ask for refill. Overall a great hotel and we will be back

We have just arrived home following a 7day break at this wonderful hotel. This was our second visit having spent a few days here last year. We chose this hotel again because we enjoyed it so much on our previous visit and we were not disappointed.
The new decor is lovely and our room with it!s balcony overlooking the harbour was beautiful. The staff at this hotel are superb, very professional and friendly but not intrusive. The breakfast choice is extensive and we also enjoyed a couple of evening meals in the restaurant. Little extras like the Complimentary fresh milk which was left in our room every day and the wonderful bathrobes etc. all added to a perfect holiday.
We hope to visit again someday!

Just returned from a two night stay on business and cannot recommend highly enough.
Beautiful clean comfortable room and exceptional staff.
I visit Guernsey 4/5 times per year and discovered the DOR via Trip Advisor, I always like to try different hotels but think I have found my "home from home" and will definitely be back.
My particular highlight was breakfast on the beautiful terrace with a view of the harbour.
I feel in the spirit of these review sites I need to say something negative so here goes... Parking can be difficult with only 4 spaces allocated for the hotel and limited roadside parking nearby, though this is fairly typical around St Peter Port.
And I was very disappointed when the free jelly beans were replaced by mint imperials, I prefer jelly beans.
Thanks to all for a great stay, and I look forward to seeing you again in October.

We got a winter deal here BUT Red Carnation Hotels decided that they were closing the hotel to revamp the public areas - they offered to accommodate us in the summer... Without blackout dates! We snatched their hands off... so good is the care and attention they pay to guests!

The hotel is, I should say, a boutique hotel on a grand scale... rooms are lush and beds are too comfortable for words! Food is fantastic and the pool area is great... though photos tend to be taken by wide angled lens and make it look enormous!

We felt like Royalty during our stay here - the Wife has decreed that we will be spending out 10th anniversary thery next autumn... and I have to say that I agree with her choice!!!

Try it - you will not be disappointed!

Although listed as 4 star (and 3 star in the Aurigny flight magazine!) this is probably as near to a 5 star hotel as makes no difference. Of special note are all the staff who are ever-attentive and friendly and made our stay perfect at all times. We arrived on a morning flight and yet were in our room within minutes of arriving. Obviously that won't always happen but just the fact that they were expecting us to arrive and had everything printed out and to hand was a welcome change to the long check in wait and registration ritual performed in many hotels.

The hotel is kept spotless at all times and although I gather some rooms aren't upgraded yet I assume they will all be to the extremely high standard of ours when done so. Beds were very comfortable and the bathroom pristine and well laid out with a proper size bath one can actually fit in.

Breakfast is excellent with a wide choice of offerings freshly cooked to order combined with a good selection of continental style breakfasts. The evening meal was also very good, though it appears the same menu is offered every night so we only 'ate in' once. A rotating menu might have encouraged us to do so more often.

My only negative comment would be that light sleepers who like fresh air such as myself are going to be woken up at 6:20 each morning when the kitchen extractor fan is turned on. But getting up and closing the balcony door silenced the noise completely and ensured a couple more hours good rest unlike many hotels where the windows and curtains seem to have no sound absorbancy at all.

One point to note though is that the hotel is at the top of a steep hill from the harbour and not on a bus route. This wasn't a problem for us and indeed a walk through the lovely Candie gardens each morning and evening was a bonus, but might be for some.

Overall we had an excellent experience at this excellent hotel which showed that good hotels are not a thing of the past.