Excelsior Cars Ltd
Latest Reviews
Very good experience, right from booking to Being dropped home after our trip thanks.
Source: trustpilot.com
Adrees was prompt and there was really good communication on pickup. Comfortable journey with no issues. Would choose again!!!
Source: trustpilot.com
Shak was our driver. We had an early morning flight and he was ready for us well in advance. Changed our return pick up with no problem. Great service - highly recommended.
Source: trustpilot.com
Great service. Second time using them and no complaints
Source: google.com
Excellent service, reliable, pleasant driver who made us feel very comfortable, clean car, let us know in advance that there were issues on the motorway, couldn’t fault, would definitely use again.
Source: yell.com
Excellent service from the ease of ordering. The driver was excellent, early and polite made you feel valued. Top class service and highly recommend
Source: google.com
Excellent service. Shak was brilliant and accepted my request at late notice. Great communication and help when arriving at the airport in the early hours. Thank you for a great service.
Source: trustpilot.com
We had Shak as a driver to Cheltenham this year, he was great and highly recommend!!!
Source: google.com
Thanks again to Abid and Co for your excellent service. I have been using Excelsior for the past 2 years whenever I travel from Birmingham Airport to Stone and back and I couldn't find a more reliable and courteous group anywhere. I can't recommend Excelsior highly enough
Source: trustpilot.com
Amazing service, used them for long distance journeys between Birmingham and Central London, there & back and would recommend them highly. Excellent communication from control room, updates on driver information, arrival time, phone numbers etc, arrived on time... Couldn't fault them, will also recommend them to my own family members. Thank you Excelsior & Abid, Brilliant Service 👏🏼
Source: google.com
Fantastic service. Driver Abid was great company and service was second to none. Will definitely use them again.
Source: trustpilot.com
Shak was friendly and very professional! Excellent service, reliable.
Will definitely use the taxi service in the future!
Will definitely use the taxi service in the future!
Source: google.com
** Amended-
Had a phone call from the owner- Abid. He was very apologetic to our situation, and explained their terms etc, and what would happen if picking up from airport.
He refunded the £10, which I was very grateful for, and he said that they could learn from. this experience, which I hope they do, because as stated, the service was good, it was only let down at the end.
Would use again. Thank you Abid **
Process was very easy to book, and turned up on time. Issue was that we were then charged extra £10 for a “waiting fee” for 10 mins.
We paid £96 for the people carrier, going to and from a festival. The company would not change our pick up time, or pick up from where the festival organisers instructed.
If we were at an airport, with delays, would we still get charged the same.
Very poor- which was a shame. :(
Had a phone call from the owner- Abid. He was very apologetic to our situation, and explained their terms etc, and what would happen if picking up from airport.
He refunded the £10, which I was very grateful for, and he said that they could learn from. this experience, which I hope they do, because as stated, the service was good, it was only let down at the end.
Would use again. Thank you Abid **
Process was very easy to book, and turned up on time. Issue was that we were then charged extra £10 for a “waiting fee” for 10 mins.
We paid £96 for the people carrier, going to and from a festival. The company would not change our pick up time, or pick up from where the festival organisers instructed.
If we were at an airport, with delays, would we still get charged the same.
Very poor- which was a shame. :(
Source: google.com
Mixed feelings on this company. We went with them because from the outside they looked better than the others, and the reviews were good. The car turned up on time and the driver was fine, but unfortunately we feel let down by other aspects. We paid £96 for a mini bus to do a 7 mile journey and pick us up again. Crazy money anyway, but we wanted to make sure we were paying for a secure booking. For our money we got NO flexibility. The car would pick us up at a set time and wouldn't rearrange. There were dedicated taxi collection points at the festival, and the driver wasn't keen to use those. Then, because it took a little longer to get through the queues to the car we were charged an extra £10 wait fee. This should have been assumed and accounted for in the charge, given that we paid so much for it in the first place. Seriously disappointed. A real shame.
Source: google.com
Competively priced and reliable. Arrived on time, and were flexible when faced with last minute changes to flight landing times. Very friendly driver and the large vehicle provided for a comfortable transfer with luggage. Will definately use again
Source: trustpilot.com
Kam was an excellent driver. The communication was great. Would definitely recommend them and use again in the future.
Source: trustpilot.com
Prompt, professional, friendly and trustworthy service. Highly recommended for peace of mind.
Source: google.com
Second time using this company. Brilliant service,taxi really clean and drivers really friendly. Would definitely recommend.
Source: yell.com
Superb service back from Luton Airport to Birmingham. Great communication. Recommend.
Source: google.com
We had pre booked transfers to and from the Airport. Service was amazing, punctual and stress free, even when our flight was delayed on return. Adrees was especially fantastic, very friendly and made our journey home comfortable and enjoyable after our weekend away. Definitely my first choice for any future transport requirements. Thank you.
Source: trustpilot.com
We had pre booked transfers to and from the Airport. Service was amazing, punctual and stress free. Adrees was especially fantastic, very friendly and made our journey home comfortable and enjoyable after our weekend away. Definitely my first choice for any future transport requirements. Thank you.
Source: yell.com
My driver was Kam. He was excellent - very professional and personable. He communicated with me via text from the moment our plane arrived to say he was there and to let him know when we had picked up my luggage. When leaving the airport he was right there and assisted with my suitcase. He was nice and chatty on the way home. I fully recommend Excelsior taxis
Source: trustpilot.com
Cracking service for our Airport Transfer. clear comms, good value,
Source: google.com
Communications have been of the highest quality. This aligned with the courteous service from Shakil on the way out and Shak on the way back ensured our holidays began and finished in the most relaxing way
Source: trustpilot.com
Excellent service , on time both journeys , Shak helped with all loading and unloading of baggage and we would definitely use again . Thanks for hassle free airport transfers . Ade
Source: trustpilot.com
