We attended a new years eve dinner and chose to stay in one of the pitch side suites.

Check in was painless, very helpful staff behind reception who were very informative. The entrance and reception area were light airy and very clean.

Our room was not massive in size but had a nice comfy bed and was perfectly fine for a few nights. Our pitch view was fab and this added something extra. I just felt although the room was perfectly adequate for what we needed it felt as though the room needed a little updating - it seemed a little soulless and tired. Plus no flat screen tv - no that's bazaar in this day and age. But again that is simply my opinion - not detrimental in any way to the hotel or the stay we had .

The event we attended was good, fab band and attentive staff. The menu was set. The first two courses were amazing as you'd expect from Heathcotes but the third course was a disaster - dry and tasteless - the desert was meringue with fruit cavier - a little disappointing but was mass catering. Overall big thumbs up just a little underwhelming were the food was concerned

I stayed at this hotel with a group of 18 family and friends and was very impressed with the level of service. We were all located in rooms overlooking the pitch which was a nice surprise and the reception staff were very efficient. I made use of the fitness suite and pool facilities which were well maintained and not over-crowded.
We had arranged to have dinner in the main restaurant and the hotel had put together a three course menu for our party. The quality of the food and service was exceptional and the fillet steak was the best I have eaten for many years.
I used this hotel last year when it was owned by a large chain but I feel that the overall quality has improved since the football club have taken control.
Looking forward to my next visit.

Stopped at Bolton Whites for the family New Years Eve party. We was a little apprehensive after reading some reviews but our experience was great. Staff were pleasant and helpful, room was nice and clean and the function room was fab. Plenty of entertainment for the children, and adults,the buffet was impressive , lots of varied,tasty well presented food to choose from. We really enjoyed ourselves and will be back next year .

Hotel was clean, rooms sufficient for purpose and the location of hotel was close to where we needed to be for the evening. Rooms were cosy for the time of year as it was freezing outside and the bed was comfy and big enough for my 6ft 2' partner. Breakfast in the morning was average and you could help yourself to as much as you liked. Can't complain, we both had a good sleep that night!

Stayed here for a few nights in 2013. The hotel is located on the outskirty of Botlon, in the Bolton Wanderers football stadium.
It is a really nice business hotel, with a special atmosphere (especially if you a football fan ;) Staff at the reception was helpful and friendly, but they do not accept Euro.
The rooms are clean and comfortable ironing board and kettle&tea are complementary! There is free wlan access in the rooms!

was working across the road recently at Parklands , so this was an obvious choice as within walking distance and plenty of eating options around the area. Have to say was really pleased with the hotel , the breakfasts were very nice and the food I ate there was also very good . The bar area was excellent too and friendly staff. I had a room over looking the pitch , and although there was no game on , it was a great sight. Even though I'm not a Bolton fan I will definitely look at coming back on a match day.

We stayed at the Whites Hotel on the outskirts of Bolton for one night for business use. The car park is free with hundred if not thousands of parking spaces being based at the Bolton Wanderers football ground.
Check in was quick and easy. Staff were polite enough.
Our room was a standard room with a view of the front car park and main road. My initial concern was that the road was very noisy. However we discovered the vents in the windows were open and once these were closed it was much quieter.
Room was very clean and comfortable if a bit tired looking. The mirror and picture frames looked as though they were wrapped in duck tape!
Hairdryer and tea and coffee facilities were provided with biscuits and alternative teas.
Upon check in we gave our card as a deposit but this had not been activated (some hours later) when we tried to order at the very busy bar. We did not eat at the restaurant but the bar area was very pleasant and although busy, was private enough.
The bed was very comfortable and we had a good night sleep, but the duvet cover did have a hole on the side (pulled away at the seams). The floors and walls are thin, but I only noticed the noises during daylight hours, my husband was woken by some loud noises in the night.
The bathrooms were clean but again, tired. The shower sprays on to the floor resulting in a large puddle, and you can clearly see this has taken it's toll on the tiled floor with visible damp damage.
We had requested a late checkout for myself upon check in. However I was disturbed by impatient banging on the door by a lady asking if I had been given a late checkout and who "hadn't been told" about it.
My husband also experienced a lack of communication/organisation by staff during his time there for a corporate event.
Breakfast was nice if a little on the cold side. But had plenty of choice.
Would stay here again if needed for business but not by choice for leisure. There are shops a 10 min walk away with coffee shops and restaurants, we ate in Frankie and Benny's and the staff and service was very good.

The rooms are fine. Clean, spacious and with a comfortable bed. The telly is of the very old square tube variety and the picture is very snowy so it's probably about time they invested in new screens and a decent distribution system. However all of this pales into insignificance when compared with their catering, managed by Heathcote and Co. Shambolic is too gentle a word.

Heathcote has the contract to cater for the entire Reebok Stadium complex and they are clearly out of their depth. We were there to attend a company christmas party in the Lion Of Vienna suite. With several hundred guests they decided to employ a system of allowing two tables at a time to queue for their food rather than serving everyone at their table, which would have been quicker but would have required more staff. By the time it got down to the last three tables (approx 30 people), the food had run out. All that was left was a sad looking curry slop, a few turkey scraps and some anemic looking mashed potato. That left 30 people with no option but to leave the party and go elsewhere in search of dinner at 9:30pm. I returned to my hotel room, ordered room service and called it a night.

On returning to my room I discovered that the kettle was broken - a call to reception was answered with a prompt replacement in about 10 minutes. When my room service meal arrived it was OK but a bit on the tepid side with a listed ingredient missing and no condiments. I considered asking for some to be brought up but realised that if I waited that long the food would be inedible so I let it go.

Breakfast the following morning was acceptable.

The proprietor of Heathcote and Co, Paul Heathcote was awarded an MBE for services to the catering industry. I'd suggest he cease resting on his laurels and pay some serious attention to the sharp end of his business operations because as long as his company is running catering here, I won't be returning!

I was booked in to the hotel by the company I work for, and I have to say I absolutely LOVED the whole time there (it was marred by the fact I had to go to work too, but never mind!)
The staff were so friendly and helpful and really really looked after myself and my colleagues. The fact that the Fijian Rugby League Team were booked in at the same time as us was just an added bonus!!
The food was really good, my room was lovely and clean, my bed was so comfortable. And the hotel itself was really stunning.
I would highly recommend this hotel. The staff I met were all so lovely, I look forward to going back there again.
The hotel is ideally placed, right near Horwich Parkway train station, and also really close to a good shopping centre.
I loved it! In fact every hotel I have stayed in since has not lived up to my Bolton experience!

Recently stayed for a family wedding, although the room was sufficient, it was looking a little dated. Old style TV and definitely in need of redecorating/updating.
Quite disappointed, as the hotel is not that old.
The staff were very friendly and the service was very good.

I have recently visited this hotel on business and i felt the need to write this review after the fantastic service I received in the bar early evening and then later in the restaurant. I was served the whole night by Lee. He was absolutely fantastic and i couldn't have asked for a better person to serve me. He couldn't do enough for me and any questions i had he could answer straight away. He is a credit to your team and made my stay even better.

I am rating this review as average overall because I am also taking into account the work Christmas party event I attended in the stadium.
The hotel stay was very good, the room was quite small but adequate for what we needed. Nice hospitality tray with hot chocolate and biscuits. Bed was comfortable and even though the old style television was in the room my husband still enjoyed the sky sports channel and was able to watch spurs play.
I had my hair done in the resident award winning hairdressers jiggi and it was well worth it as it looked great.
Check in was great and we were able to check in early at 12:30 which was great as it meant we could use the spa facilities earlier before they got busy.
It was match day when we stayed so it was busy but everything was well organised and ran smoothly.
Now onto the Christmas works do, well that wasn't so great. With a great name of Paul Heathcote MBE heading it up I was looking forward to the meal, it was actually ok for mass produced food with the desert of mint mousse really nice but the soup served just luke warm. The venue is massive and the way the food was served was horrendously disorganised, it was served by miserable teenagers who obviously didn't want to work a Saturday evening. It was rather humorous to watch as they sauntered down between the tables with a couple of plates each just chucking down wherever. It was like being served by Kevin and Perry half the time. The drinks are VERY EXPENSIVE, yes you get served at your table (good idea as the bar again is ran by inexperienced staff that struggled to find me a straw) but be prepared to pay £23:50 for a bottle of cheap rose wine.
To make it worse 8 ladies handbags were stolen on the night my friend included in that, I was told by one of the bouncers that this is a regular occurrence, which I get, but maybe pre warning could of helped, as telling my friend that "it's professionals who do this and it happens all the time" certainly didn't want you to shake his hand and say thank you, oh how I love a good know it all!
So off back to the hotel for a good nights sleep and better service. In comparison you would actually think it was ran by different companies not the same.
In summary use the hotel it's good, evening venue dissapointing and over priced.

Was part of DeVere but not any more. Ask for a room with a view of the football pitch. Evening menu is a bit limited. Really friendly staff though. I would stay here again as it's in a good location. I booked on booking.com

My second stay at Whites. I chose it again for its very good location, close to motorway links, local shopping, railway station etc. Lots of free parking on site. Nice clean room and friendly staff. Will use again when in that area. Still as older style TV's in room which do need an update. And in a double room why only one sachet of hot chocolate?

I stayed here as I attended a fair just across the road, so it was convenient to stay here and not in the city center.
In the evening though, options are limited and when you want to go and have a good diner, a taxi is mandatory.
There are some chain restaurants in the neighbourhood on walking distance which are fine when nothing fancy wanted, also the restaurant offers good food.
Otherwise it's a clean hotel with nice basic rooms, offering surprisingly silent sleeping.

I woudlnt stay here on a romantic trip with the partner, however for the business trip and a short stay this is perfect.

This is a good spot just off the motorway and great value.

An okay room, not latte but adequate, loads and loads of on site parking.

I didn't get chance to try breakfast or the gym & pool but would have liked to.

I am 3 weeks in to a proposed 6 month stretch at the Bolton Whites Hotel and so far I have to say I have been very impressed. Having come from a previous 14 month stay in a Hotel I did have high expectations and the staff have matched it in every way possible I cannot thank them enough.

The only reservation I’ve had as mentioned in a few reviews is that the Tv’s are in need of upgrading but I have been assured this process is underway and so that is a big positive.

There are several large communal areas, an in house hairdressers & barbers which I have used and they good a very fresh trim. The leisure facilities are a good size ( I do not swim but the pool certainly looks good)

Location wise its spot on within a stones throw (if you have a good arm) of the train station yet far away so as not to be disturbed. There is also a retail park around the corner which has come in handy.

The main thing that has left an impression so far is the level or service received from the staff. They all seem incredibly willing to accommodate requests across all departments which is not something I was anticipating at all.

Although I am here on business I would have no reservations in recommending this Hotel for personal use as it truly is fantastic. It is an extremely unique experience to reside inside a football stadium. As the months go on & colleagues & friends stay i shall gather feedback and update accordingly but i have settled in very quickly thanks to the staff here.

This hotel is part of the Bolton Wanderers Reebock Stadium. It is run by De Vere. The standards are pretty high in most respects. The room was comfortable and overlooked the pitch which was an interesting view. In fact the room is clearly converted into an Executive Box on match days as there is access (locked) to seats in front of it. All in all a pretty decent if standard four star hotel room.

There are a lot of large public areas to the hotel - geared to the large numbers when there is a game on. They are pleasant but a bit empty and souless when only a few people around. I believe there are leisure facilities but I had no time to check these out.

The hotel is next to a retail park with the usual range of chain restaurants you find in these places. The train station is nearby with a decent service to Manchester and Preston.

I was a little disappointed in breakfast - not much I could put my finger on but it just seemed a little dull.

I would cheerfully stay here again for business.

Stayed here for one night whilst on business. Whites in just off the motorway system and is part of the Reebok Stadium. Easy to find, ample, convenient free parking, ultra quick check in. I had the good furtune to be upgraded to a penthouse suite, lots of space, all very clean with a really comfy bed. I ate in the restaurant overlooking the pitch, which was novel, the food was very fresh and tasty and not too pricey.

Will definetly stay here again.

Given the facilities on offer and the convenience of the location this place offers excellent value for money. The gym is fairly well equipped, the pool is a good size and I enjoyed using the steam room and jacuzzi. There are shops and restaurants within walking distance but given the quality of food in the hotel restaurant there's no reason to go out to eat. An added bonus of my recent stay was listening to the impressive singing of the Fijian Rugby League team whilst having a drink in the hotel bar. (Given how polite they all were and Wales' recent form they have become my adopted team for the World Cup!)

Minor quibbles: my colleague booked a table in the brasserie for six at reception on our first night. However the brasserie wasn't open that night and even the restaurant doesn't open until half past six. One of the waitress's told us this happens often.

Whilst moving the armchair in my room I found what I thought was false teeth but turned out to be plastic fangs, presumably left from Halloween. Makes you wonder how thoroughly the rooms are cleaned. Also the TV was an old style one with very poor picture quality. In previous answers to reviews the promise of new ones is mentioned so hopefully this happens sooner rather than later.

On checkout when I tried to pay for the meal I'd eaten on the first night I was told I owed nothing. At first we thought it had been charged to my colleague but the credit card number quoted was unfamiliar to us both. Needless to say I gave my card and hopefully the other guest has been refunded.

Despite the odd irritation I very much enjoyed my stay here. Every member of staff I encountered was polite and helpful, particularly in the restaurant, breakfast was great and the bar had a good selection of drinks available. Overall I'm looking forward to going back at some point in the future.

I stayed at this hotel for 4 nights on business. The check in process was quick and easy. The room was very comfortable with a king size bed, ample storage and a bathroom with bath and shower. The room was spotlessly clean.

The gym is open 6.30am - 9pm and is equipped well enough for a hotel. There are treadmills, cross trainers and a rower, some resistance machines and free weights.

The room rate was very reasonable for a 4 star property.

The formal restaurant in the hotel overlooks the Reebok stadium pitch. The standard of food was excellent and once again, very reasonably priced. Food is also served in a less formal cafe / bar area. Catering is provided by Heathcotes, and it was really good. All freshly prepared, tasty and piping hot. The portions were very generous.

All the staff were friendly and helpful.

In summary, I would not hesitate to recommend this hotel to friends or colleagues.

This was the first time I've actually stayed overnight although have used the hotel several times when going to fottball games. Bar was as good as ever.
Good to park right outside the hotel even though there was a home game. I found the hotel layout a bit bemusing as the lift went to what was shown as against the bedroom number but then I had to go up a flight of stairs; this seemed to be the case on the floors above the first. Not sure how this works for disabled people- might be worth checking.
The room was clean and bed comfy; nice towels and pillows too. Only drawback for me was no air-con, just a fan so I would expect the room to get hot in the summer. TV signal was poor. Otherwise better than most chain hotel rooms in terms of comfort and cleaniness.
We didn't have the breakfast as the area seemed lifeless; Instead we walked through to Frankie and Bennys on Middlebrook and had a full breakfast at £5, toast and unlimited coffee extra; the place was full and they served 'til midday

Stayed here for a couple of nights earlier this month, as we travelled as a family of 3 we were booked into a Deluxe Double room, booked directly with the hotel.

First impressions were positive, after a long drive we arrived at noon and were able to check into our room immediately, which was a bonus.

First impression was that the room was very large, and was at the end of a corridor. Managed to peer into the other rooms on the floor and appeared that the only real difference between a deluxe room and a standard one was the size. Plenty of storage space and a small sofa. My daughter's bed wasn't prepared on arrival, we advised of this on our way back out just after check in and they said they would sort it out, which on arriving back a few hours later, they had done, so fair enough.

Has to be said at this point that I found reception friendly and efficient at all times, so top marks here. Be aware if you book direct and are paying on check out you will be asked for a credit card deposit (not unusual though). Didn't use the pool or gym so can't comment on that.

The room as mentioned before was a very good size. The bed was extremely comfortable and there was plenty of storage with plenty of hangers. What I found useful as well was plenty of power points, you don't always find that with hotel rooms. On the negative side this hotel could really benefit some money spent on the rooms to really justify the 4* status. TV's were very old fashioned and didn't always hold signal well. The bathroom was showing signs of wear.

Breakfast was included in the rate and was a very nice buffet with the usual hot and cold items.

Public areas were well appointed and impressive looking.

Location is away from any main towns but the Middlebrook retail park it is situated in has plenty of shops and chain restaurants to cater for most tastes.

Some investment and this would be a really top hotel. Would stay again if the rate was good!

Stayed here with a group of friends attending a wedding at a nearby venue with no rooms. Rooms were clean and spacious with everything you could want. Could do with a new TV and a mini bar to save us going down to get drinks whilst we were getting ready although the Tesco next door was a cheap and easy fix for this problem!!! :-) Staff were all helpful and friendly and breakfast was great. Hotel is situated in the Bolton Reebok Stadium and even if you don't like football the views are spectacular over the pitch. There is a huge retail park and entertainment complex with restaurants, bars, shops and a cinema all within 2 minutes walk of the hotel which we didn't really get the use of but would be a great place to go for a weekend away. Would definitely come back and would recommend to my friends! At least you're good at hotels even if you're not good at football! ;-) Well done!

Really enjoyed our visit here, the staff really care and have a personal touch. It's amazing who's far just a bit of care goes. The hotel is spacious and clean and brilliantly situated for motorway and shopping. The dining area is in need of updating but otherwise a great experience and would definitely recommend.