I thought the Village would have offered more than basic accommodation and it did not. The rooms are dated and there are no facilities in the bedrooms i.e. a safe. The coffee machine that was in the room did not work; the rooms were freezing and the breakfast was not overly appealing. The staff were friendly and the hotel is very busy so it had a good buzzy effect.

Friendly, efficient and professional staff.
Great breakfast.
Plenty of parking.
You can walk to Bury and reach central Manchester on the tram in about 40 minutes.

I would stay again, but not on a Saturday night due to noise.

The adjoining door on our room had very poor sound proofing. I actually thought somebody had entered the room at first since it also let light underneath!

There was a disco until 4am that was audible thru the closed windows, even with earplugs in.

Various very drunk people in the halls, with no apparent electornic security system to prevent unauthorised access at night.

The Village laid on a spectacular evening for the Pride of Bury awards. The room function was dressed up beautifully it took your breath away when you walked in. The staff could'nt do enough for everyone and the meal and service was top class. Thank you so much for a fantastic night

They didn't honour my booking through Expedia and the hotel was "full". I guess that if I had offered to pay full price, they might have magically found a room. As it was, they refunded my the cost of my booking, which confirmed my suspicion that it was their decision not to honour it, otherwise they would have insisted that I get the refund from Expedia.

Steer clear of rooms above function room , unless you can sleep to the noise of Bass and Drum. I was not warned that the noise level would be so bad. Disabled parking bays were taken by Taxis and ddelivery vans . Food was not good quality .After complaining about the noise the receptionist moved me to a room at the back of the hotel ( upgrade) which I discovered when I got the bill that I had been ccharged at the higher rate. The staff are very friendly.

I stayed 3 nights for training in job. Checking in was efficient. Room was spacious. And bathroom clean, the shower was powerful. The staff at bar was helpful and wrapped food up so could take food to room. Never got to use spa or gym but could see it from reception. Breakfast staff and food was excellent. Buffet breakfast. Only downfall was everytime came back to room, after day away, room key needed to be reset.

This hotel is in the ideal place for a family get together just of the motorway at Bury
A lovely hotel with all the facilities, would certainly stop again. Go for the upgrade
room but only if on offer.

Very friendly staff, lovely hotel, breakfast was amazing, spent the night here with my fiancé for our 9th anniversary. would definitely stay again and recommend to friends and family. the rooms were very clean well dressed everything you need for a night or weekend stay

Pros: Great location, club room beds comfy, big TV, gorgeous bathroom, great night sleep, starbucks in hotel, fantastic gym and spa
Cons: Staff.... (i'll eloborate)

Firstly I'd like to say I really enjoyed my stay at this hotel and if i did return it would be purely for the spa facilities. The gym and pool are fantastic and it is so nice to be able to use a gym that actually has more than a few pieces of kit like many hotel gyms.

The hotel operates a self service style check in with computer screens which in theory works really well but......

We went for dinner which was ok, the room was freezing and the guy next to us went to get his coat to sit and eat his dinner. It was really cold for some reason the air con instead of heating was on. I had chicken kiev which was quite dry and had a bone in which I wasn't made aware of and I think it should be as it's not common for a kiev.

Once we had finished dinner we asked to put it on our room which we wer told was fine...when we went for breakfast in the morning before we were allowed to eat we were told to go and visit reception. We were told we had dinner outstanding on our accounts. We obviously knew this and said we would settle it upon check out like every other hotel we've ever been to but they said as we booked through hotels.com they don't pass over the card details. When booking in on the self service machine the receptionist told me if I wanted to use the same card I booked with that I didn't have to add a card. Clearly that information was incorrect.
It was as if they were scared we were going to run away without paying and if that is the case then they need to improve their system as it was as if we weren't trusted to eat breakfast.
This then made us late for breakfast and we didn't get to sit down until 9.30 and at this point the staff had started to clear away the food and we felt rushed as we were asked if we were done and it all felt impersonal and amateur.
We were reminded when leaving breakfast that we had outstanding balance and we needed to go to reception and pay NOW. We said neither of us had bought our company cards with us so could we do it upon check out and they eventually said yes.

I did get a chance to use the spa which was really great. It's so nice to have a grat gym and spa when working away - I've used some over the years that can only use the term gym loosely but this is a stand alone gym and is very nice. They had GHD's in the changing rooms which was great as it meant I didn't have to go back to my room to straighten my hair.

I am due to be coming back to Bury soon and I will look again at this hotel but if I find somewhere nicer I wouldn't mind giving it a miss - mainly for the fact that I didn't feel trusted as if I was going to run away without paying my bill.

Amazing friendly staff who couldn't do enough. Dinner in the restaurant was lovely and so was breakfast. good nights sleep. Definatly stay again and recommend to others. We stayed with the Sunday night deal, what a bargain

Disappointed with our stay this time, usually stay in an upperdeck room and never have any problems, however we opted for a club room, we had a sleepless night as bed were awful and we were next to a power room, so noise all night and to top it off there wasn't a drop of hot water for a shower or to have a wash. We checked out at 7am and went home.

Very friendly staff,service in the entire hotel was excellent friendly and quick .breakfast was lovely lots to choose from .from central to bacon to fresh fruit .The rooms are lovely and spacious .overall excellent hotel and will be returning again

It was our second stay at the village, and we know that we'll come back here every time. We're warmly welcomed, we're helped every time.we need it, and it's clean and silent. We can eat there, morning or evening, and we can use a great swimling pool.and the gym.
The wifi is very easy to access, and the room are clean and big. A great stay every time

I go back to the UK quite often to see family and almost always stay here because it is close to where my sons live, also because of the leisure facilities as I get to take my grandchildren swimming. The staff are always friendly and helpful. The hotel has recently been refurbished, the gym is excellent with its new equipment. The restaurant is usually good food but they have recently changed the menu, I always look forward to a great fillet steak but it's no longer on the menu so opted for a minute rump steak which was pretty bad ! so thin you could see through it, I asked for it rare which was pointless ! Think it was 22 GBP way too expensive for what it was.

Hotel facilities are very good. Good spa facilities too. Restaurant is ok. Parking is good.

Room was clean. Bed was comfortable with good quality sheets and pillows. Everything worked as it should. Good facilities in the room.

Bathroom is clean and functional but slightly dated.

Staff are friendly and service is good.

Great location, wonderful room and fantastic facilities. Will be back regularly as great value as well with multiple options for dining. Was blown away by the size of the pool area and the amazing gym facilities.

We attended the Pride of Bury Awards on Friday and The Village Hotel did a great job hosting the event. The room looked great and the good was excellent. We had a lovely night

The village hotel truly is a great venue to host an event. Thanks to Mike and his team for an excellent Big Bury Expo last month. Very well organised and a friendly team! Highly recommended.

This was our second stay at the hotel and the hotel was clean, staff were helpful and the check in was very easy to follow. Our meal in the public house was lovely and well worth the money. Me and my partner will definitley be back again.

Visited here with my family, lovely restaurant, pub, gym, lesuire facailities, onsite Starbucks coffee shop and spa. Great value for money, no disappointments whatsoever. I would recommend this place.

Too noisy after midnight disabled facilities excellent. Staff very helpful. Initial problem (light bulb missing) corrected within 30 mins . Restaurant good and all staff very helpful to a wheelchair bound client

The Village is definitely improving over time. The bedrooms are brighter than previously. Very impressed by the hi tech check in/out process. The hotel has a state of the art gym and pool. Even the lockers are very sophisticated. Overall very good

The check-in and check-out procedure was incredibly easy. The staff were very friendly and helpful. The room was spacious and comfortable. We ate in the public house, which was very tasty and there was plenty of choice on the menu. Altogether excellent value for money. We would definitely stay here again.

Up to the Village normal high standard.Great breakfast , Nice room ( though we were put in a disabled room, which i found a little strange as my wife & i are both able bodied ? )Wifi connection was very good. Even though the Hotel was very busy(Halloween ) service was very good.

The staff where all very friendly and helpful, check in was very quick and easy on the self check in, all aspects of the hotel was tidy and clean, only thing that I could possibly negatively comment on was bath tub plug mechanism was broken but didn't affect the use of bath just had to manually pull out plug which is no dramas