Burlington Hotel

4.1/5 based on 2030 reviews
Latest Reviews
We planned a 4 day stay at the Burlington, in order to visit old haunts around the area.
The snow and cold weather had other ideas. However this did not stop the hotel doing their best to keep you warm, feed you well and entertain you each evening. Due to the forecast we thought it best to return home early, but we hope to return to here again soon as the hospitality if very good
tripadvisor.co.uk
Source: tripadvisor.co.uk
I felt that the hotel was clean. Rooms were adequate we stayed in a standard room. If you want a sea view you need to upgrade but I was told that a sea view can be very noisy in the summer, with young people and hen and stag parties. The staff were excellent and went out of their way to be helpful and were always courteous. The food was of a high standard. Whilst we were there we had a leaking toilet from the cistern. We offered a different room immediately but as we had only one night left we coped. Entertainment was excellent each night as it was February it provided us with a pleasant stay.
tripadvisor.co.uk
Source: tripadvisor.co.uk
good clean room everything you need for a short visitentertainment good bingo played some days also quiz mark snow was as he described himself jack of all trades master of none poor singer but put his heart into trying to entertain his night was the worst of the break food generallygood but dont have the fish rock hard no tarter sauce as on the menu the pier had very little on it eastbourn seems to have more charity shops than anything the trips on national went to brighton lewes and beachy head and were good would not come back because i did not like eastbourn
tripadvisor.co.uk
Source: tripadvisor.co.uk
The hotel was recommended by several people on a previous trip with Shearings.The hotel is very good nice size single room buffet breakfast couldn't be faulted and the evening dinner top stuff .my only problem with this trip was the inward and outward journeys.Seem to take an eternity as did the return journey.But the hotel cannot be faulted .
tripadvisor.co.uk
Source: tripadvisor.co.uk
This hotel is on the front a couple of minutes walk from the pier. It was warm and comfortable and clean. No problems with the food, the choice of vegetables was sometimes a bit weird, I had fish and chips with cabbage and cauliflower. There is only one vegetable choice no matter what you choose. However the quality of food was very good and the breakfast excellent. I had a room at the back which was really quiet and to the side of the hotel away from the pier and so no road noise. I was on the first floor and could not hear the entertainment although some said they could hear it at the other end of the hotel . If you like the quiet ask for a high room or one on the side away from the pier. Service was good throughout the hotel, excellent staff and very friendly. I found the bar quite expensive so the Shearings Deals with inclusive drinks represent good value for money. My single room was spacious but there was no shower curtain which I realised later was because the shower did not work. I managed with just a bath but I am sure that I could have changed rooms if I had asked. The room was 150 for reference. I liked everything else about the room. All in all this was a nice hotel with good food in a great location.
tripadvisor.co.uk
Source: tripadvisor.co.uk
This is the first time that we have stayed at this hotel and were very impressed by being given a Standard Plus Room because we had booked early at the higher price. We had room 220 which was very comfortable and had a lovely bathroom with a walk in shower.

I cannot agree with the previous review about the hotel being "run down, tatty, bad food and unhelpful staff". They must have stayed at a different hotel.

The hotel is very comfortable and the staff were excellent. The food was everything that you can expect on a Shearings holiday. The buffet breakfast was excellent and the evening meals were varied and served by very pleasant waiters and waitresses.

The new regime of splitting the evening meal sittings worked well except that if you went at the later time there were still people having their meals.

The only complaint that we had was that the sash windows were not fully sealed and therefore as it was very wet and windy for a couple of days we were a bit cold.

All in all we had a lovely holiday, despite the weather, and would probably return to this hotel in the near future, hopefully with better weather!
tripadvisor.co.uk
Source: tripadvisor.co.uk
This was the third time we have brought a group of our care home residents for afternoon tea at the Burlington Hotel. As on previous occasions, we were welcomed with smiles and a caring attitude. Tables had been reserved and laid for us and tea and excellent scones, jam and cream were served in a patient and un-hurried manner. Nothing was too much trouble and our residents always enjoy going there. No, the hotel is not a brand new modern building, but it has a delightful charm and many people appreciate hotels with history and classic features over characterless bland properties! Thank you to the staff who looked after us with understanding and generosity. We will be back!
tripadvisor.co.uk
Source: tripadvisor.co.uk
The food was lovely and breakfast to die for. Rooms clean and ours was spacious with a sea view. Staff excellent. We need to make a special thank you to the hotel for their wonderful help in a very difficult situation. We cannot thank them all enough.
Mr and mrs Wilson
tripadvisor.co.uk
Source: tripadvisor.co.uk
We had a sea view, the room was very big with a lot of room to move about. The wife and my self are in our early 60s and we were the young age group there, We paid for B&B and was planning to eat out but when we asked about evening meal which was £29.00 for a 3 course meal for us both, so we ended staying in, After the meal we went into the hall area with a dance floor and a bar, plenty of room on the dance floor plus bingo every night before the show begins, Couples were up dancing to the old music, Waltz, quick step like watching strictly come dancing. Then the singer come on playing Sinatra dean martin type songs, I was paying for the drinks but most had voucher's (all inclusive), the lager was £4.10 pint, breakfast was a buffet wife waiters serving tea coffee. A lot of the couples we spoke to have been here many times before. The hotel is very big on the sea front and 3 minutes from town, All types of restaurant's just around the corner from the hotel. Parking maybe a problem. Apart from the parking a nice break away would recommend. As I say on all my reviews this is my opinion only yours may be different
tripadvisor.co.uk
Source: tripadvisor.co.uk
stayed for 3 days for new year unfortunatly the weather was terrible ,the hotel was on the sea front and was very clean rooms very clean and beds very comfortable, staff was very good food was very good and always served very hot, breakfast was excellent.
tripadvisor.co.uk
Source: tripadvisor.co.uk
This is the Fourth stay at the Burlington and just as good as previous Naomi on Reception was really helpful she checked us in and was in our room very quickly as arrived by car just before the coach arrived our room was a good size on the 4th floor with a good sea view great shower in bathroom and enough closet space for our stay the only fault we found with this hotel was the windows are wooden sash and the draught coming through made the room cold even though the radiators was boiling hot there was also a seperate electric heater in room we found out other guests had put towels round the windows the buffet breakfast is very good with a good selection of serials toast grapefruit prunes hot bacon sausage eggs bean etc great value for money will be returning very soon thank you all at the Burlington
tripadvisor.co.uk
Source: tripadvisor.co.uk
we had a 3 day break with shearing at this hotel. hotel is beautiful but the beds are very very hard and for this reason would not stay at this hotel again. The meals were quite small could not understand why 2 people got the same amount as a person on their own, surely we should have had a larger portion.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We have travelled several times with Shearings & used this interchange. I had thought the place looked rather tired, so I was pleasantly surprised this time to find there had been a makeover! I have to say we missed the little table areas inbetween the seats.It is a busy hub with feeder coaches arriving with their passengers. Refreshments are available at reasonable prices as well as newspapers. Announcements are frequently made to keep their passengers informed, there TV displays as well to inform passengers about departures. All the luggage is taken off the feeder coaches & loaded on to the appropriate destination coaches by their staff.
There are good & clean loos too!
tripadvisor.co.uk
Source: tripadvisor.co.uk
Been coming back year after year. Can't resist it! Why? For all the same reasons that everyone else has, who will have given 5 Stars. Home from home. Every year, you find changes for the better. Every member of staff you meet will give you a smile and be most helpful. Okay it's not the Ritz but then one or two people seem to forget they are not having to pay Ritzy prices. Thanks again, and see you again next year, if not before.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I went with a friend to this lovely Hotel situated on the Seafront, to see the New Year in we had much laughter as I met up with friends that I had not seen for a number of years which is always good, I did encounter a few problems but I am writing to Shearing myself and all the problems except one were rectified, my room was a little snug but it was ok, most of the staff were OK and tried to be helpful, the Food Excellent good choice and hot... Our Driver was very knowledgeable and made the holiday...
tripadvisor.co.uk
Source: tripadvisor.co.uk
Just been on a three day break,and stayed at the burlington hotel eastbourne, what a lovely hotel, the food was very nice, and there was a good choice for the evening meal, and a lovely buffet breakfast, plenty to choose from. We had a sea view room, and it was a good size, view was great, staff very friendly and pleasant, very helpful. I would recommend a visit here cannot fault anything, and will be going back at some point. The town centre is just a short walk away, plenty of shops, and bars, really enjoyed my stay, just wish it was longer
tripadvisor.co.uk
Source: tripadvisor.co.uk
Room 300 good room but only dimplex heater keeps room hot bathroom cool old radiator not working wire on heater not long enough to reach. Bed nice near to lift and stairs. Food was nice sprouts too hard for me but that's personal taste. Staff friendly Chris manager lovely as always. Nothing was too much trouble. Coach trip was good very late getting back to London only due to snow up country. Have booked for next year will be 5th time. Service good location good shops just around corner good value for money. Mark was good as usual although he had been be really poorly and in hospital. Thank you to all staff for making our Christmas great.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Great food and rooms, service very good.
google.com
Source: google.com
Had a lovely weekend, staff excellent even down to chamber maids, food lovely room 111 was so lovely thank u x
google.com
Source: google.com
Great hotel have been many times ,staff very polite and helpful .
google.com
Source: google.com
Brilliant
google.com
Source: google.com
Very good
google.com
Source: google.com
Lovely hotel ,food very good ,rooms very clean ,couldn't ask for more !! Will definitely use again.
google.com
Source: google.com
Lack of staff in restaurant.
google.com
Source: google.com
This hotel is dated the sheets were clean staff friendly the food was OK on the whole would go back.
google.com
Source: google.com
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