Food satisfactory entertainment varied and good

Nice hotel near beach and town centre

Great place to stay, friendly staff

Ok. But dated bed room's

Interesting just had a look

Best shearing s to date

Good hotel to stay

Very friendly staff

Lovely hotel

Nice hotel

First class

The entertainment

Want say thank you to all the bar staff including Frank who works behind the bar he works so hard never stops all bar staff dose thank you all reception staff is so amazing the really pleasant they always go that extra mile with there guests they always well looked after by management they always do everything they can also to the ports who take your suit cases to your room it's big thank you to them they always work hard and big thank you to mark entertainment and his entertainment team the all do every thing for every guests, I would like to say thank you to Moses the restaurant manger he a so lovely guy he dose everything to make the restaurant run smooth and the staff and chefs are really lovely so big thank you to all management at the Burlington hotel the recptions staff dose a really lovely job included bar staff they have be amazing if I at to score the staff out of 100 it would be 100 there are really spot on thanks josh

The hotel was nicely trimmed for Christmas, but the actual decor was a little tired. There are 2 lifts, one of which is so tiny you can just about get 2 people in, if carrying anything, so unless you fancy walking up, you can wait a while. We opted for a superior room. It was a big room, with a sea view. It had tea/coffee making facilities and spare pillows. Bathroom was nice and spacious too, with an effective shower (in bath). Nowhere to hang wet towels though. We had breakfast and evening meal. Breakfast was very good, buffet style, but you could order from a menu too, dinner was ok, but the portions were tiny. It suited me as I was dieting. The staff were all lovely, friendly and helpful. The evening entertainment was good fun too. I'd recommend a few days here, but make sure you book with shearings, as a couple we met who didn't, seemed not to be treated quite so well (ie couldn't book car parking and didn't have an allocated meal table).

We went for our first shearings holiday 4Day break, the food and staff very good,But our room no 202 was cold,the windows need to be replaced howling gale blowing in,also the bathroom was like being in a fridge NO HEATING, and had to walk down steps to it.We asked to change to another .room but none available,We will not be going back. Our friends room 201 No heat in main room had to ask for portable heater, needs the manager to get this sorted.

another good weekend has a upgrade room with sea view worth the extra cost. as usual ALL the staff are first class nothing is to much trouble. we noticed the size of portions at dinner time they seem to be getting smaller instead of cutting cost on the food just put a couple of quid on the price for the stay. hotel is in a prime spot for the shops . we took the bus number 12x to Brighton it goes through some very pretty villages and towns . the bus stop is a very short walk from the hotel just by the pier .hope to visit again next year.

We booked a last minute holiday to the Burlington and found it was to be a ‘Turkey and Tinsel’ Break.

As it was a last minute booking the choice was either a Standard Room or Standard Plus Room without sea view, so we paid extra to have the Plus Room. There was a mirror over the desk/ dressing table and a full length mirror also which is very nice to have both so well situated. The Room was large, clean, recently redecorated and refurnished, and had a modern shower room (no bath). The bed was a standard double size and the room was huge, it would have been a good idea to put a large double bed in this room as it was a Plus Room at an extra charge otherwise all we paid the extra for was the new decorations.

Unfortunately the floor boards were very squeaky as were the ones in the room above. I would have thought that when the new carpets were laid, the floor boards would have been repaired. There were plenty of plug sockets which are always an advantage. The towels were not replaced daily even when put in the bottom of the shower, I complained to reception and they arranged for fresh towels to be sent to our room immediately.

The food and service in the dining room was very good. Breakfast is self-service with lots of choice and plentiful. Dinner is served from 6.30 we went about 7 to 7.15 when it’s less busy.

There is entertainment every evening and bingo is extremely popular with very high cash prizes.

The Bar Staff are great – there was no ‘drinks package’ in our ‘Turkey and Tinsel’ break and we found the drinks expensive.

There is no Wi-Fi in the bedrooms only in the lounge areas.

We were pleased to see that the hotel had vastly improved since our last visit in 2009, but there are still some areas in need of attention. The corridors are shabby and badly in need of refurbishment as are the lifts. There were four coach parties and self-drive customers in this hotel during our five day stay and if that happens every week, the hotel must take some keeping up to.

The hotel is well situated right on the sea front overlooking the pier and carpet gardens. If you want to take a day trip to Brighton the 12X bus stops by the Pier and the 99 bus to Hastings and Bexhill stops on the opposite side of the road by the Queens Hotel. Ask at reception for the bus times and also a street plan for Eastbourne
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Our thanks to the staff who are very pleasant, efficient and work very hard.

Overall, we enjoyed our pre-Christmas break.

Arrived on Monday 27th November hotel was clean and tidy, we had room 327 the heating didn’t work and the toilet wouldn’t flush when we told reception we were told we could have a room at the majestic,we refused because we were a party of 8, so they got maintenance to repair the toilet the next day ,and was given a heater, the dining room was a complete shambles food cold ,foreign waiters/ waitress’es didn’t understand english,asked for 1 thing and u got another ,service was shocking, the entertainment was ok, no room on dance floor due to staff using it ,

Had a fantastic weekend at the Burlington ,food lovely waiter Andreos probably not spelt right my apologies could not be more friendly , room was very large and clean, bar staff excellent even had them up dancing with everyone at our request I must state brilliant made ours and many other quests night lots of laughs with them all well done to you all and thankyou , mark was brilliant as always even though he has been through a difficult time health wise , reception staff very friendly and helpful shame we had to leave earlier than expected but thankyou for a great weekend all of you and hope you got the tip we left you andreos from the big man as you called him lol and your fruit cocktail lady lovely weekend

We have just returned from a great week of Turkey And Tinsel. We traveled by car and the car parking was good with their own carpark. accommodation was really good and the Staff looked after us well especially Debbie on our table. Our room overlooked the pier and was very clean and comfortable.We were on the third floor and the lifts were good.

Went with shearings tours. A brilliant low budget break. Food is lovely had Liver which was the chef special. Hotel lovely and great location for site seeing and town centre. Would not only book with shearings again but to stay at this hotel again the staff are true professionals especially Izzie, Evoyne and Clara

Just returned from a two day break. Hotel old but in very good position overlooking the pier and gardens. Nice clean room comfortable bed and modern bathroom. Staff very friendly especially Dionne on reception. The only disappointing thing was the food and service, waited 20 mins on the first morning to get a cup of tea and very little choose of hot food. Second day better service and food, All in all an enjoyable break, well worth paying extra for a sea view room.

Our trip to the Burlington Hotel Eastbourne was excellent although the hotel was in need of refurbishment in places this did not distract from a very enjoyable stay. We did upgrade to a premier sea view room which was well worth the extra, the meals were plentiful and well presented our waitress very good. You are situated right by the pier and minutes from town centre with many shops and only a 10/15 mins drive to Seven Sisters Park a must see with its magnificent views . Would defiantly recommend

We have just returned from a great weekend at the Burlington. I arranged a coach with Shearings to the Burlington at Eastbourne. This hotel is excellent the entertainment is really good, it was great to see Mark again. The food and service is good and great value for money. The staff are really friendly and very helpful. The rooms are clean. Would definitely recommend all 48 of us had a great weekend.

Came with Shearings, paid small price. Yes hotel is old but is being refurbished. Our bedroom fine, bathroom old but did work and plenty hot water. The breakfasts were fine and dinner ok. The waiting staff were cheerful and hardworking - restaurant manager take note! If you want fine dining then pay fine dining price, otherwise accept what you have paid for.