Burlington Hotel
Latest Reviews
Booked a five day break with Shearings and stayed at the Burlington Hotel in Eastbourne. Our overall eperience of this hotel was good. The staff were helpful and plesant ( special thanks to our waiter Csaba) and the food was very good too. The room we had was newly refurbished and the bed linen was clean. Our only complaint about the room was the very draughty sash windows which was cured by myself by using the morning paper !! Altogether a very nice stay.
Source: tripadvisor.co.uk
Overall a great weekend away,the hotel is right on the front over looking the pier and flowers so a seaview room is a must,the room at the back over look the car park and backs of other hotels .Our room was clean but needed up dating carpet was badly stained and a old fashion tv .
Some of the reception staff were a bit brisk and could do with a refresher in customer service no sign of any manager or assistant over the weekend.
Food was ok service in the restaurant great our waitress a lady from Hungary was first class even remember to put marmite out for breakfast after I asked for it on the first morning.
Bar staff in the main bar were also good and went out of the way to be helpful.
all in all a good stay but as with many Bay hotels could do with updating.
One final thing book a car parking space when booking the room or if you miss out ask for the permits at reception which cost a pound a day we had to park on the road and spots were limited .
Some of the reception staff were a bit brisk and could do with a refresher in customer service no sign of any manager or assistant over the weekend.
Food was ok service in the restaurant great our waitress a lady from Hungary was first class even remember to put marmite out for breakfast after I asked for it on the first morning.
Bar staff in the main bar were also good and went out of the way to be helpful.
all in all a good stay but as with many Bay hotels could do with updating.
One final thing book a car parking space when booking the room or if you miss out ask for the permits at reception which cost a pound a day we had to park on the road and spots were limited .
Source: tripadvisor.co.uk
Back again to the Burlington this year and again had a lovely five days. We were in an upgraded room which was very nice, however the modern wardrobe was quite small with only half the width as hanging space, ok for a few days only, but not any longer. As always the hotel staff were exceptional and everyone was polite and helpful. What had changed somewhat were the meals that all my party agreed had improved. The food was always tasty and being vegetarian I was particularly pleased, as in the past some of the meals had been quite tasteless. So well done all round, not easy when catering for so many in a short space of time.
Source: tripadvisor.co.uk
Nice hotel, friendly staff.
Wheelchair access could be easier, you have to ask to be let in through the restaurant fire exit door. Lift will JUST take a wheelchair, other lift is too small for a wheelchair.
Room was very large, with four poster bed, (premium room so did pay a surcharge, but worth it).
Food was mainly passable, except for the chili-con-carne which was tasteless, and the meat (if it was meat) was ground so small it looked like a powder. We sent that meal back.
Wifi only in public areas
Wheelchair access could be easier, you have to ask to be let in through the restaurant fire exit door. Lift will JUST take a wheelchair, other lift is too small for a wheelchair.
Room was very large, with four poster bed, (premium room so did pay a surcharge, but worth it).
Food was mainly passable, except for the chili-con-carne which was tasteless, and the meat (if it was meat) was ground so small it looked like a powder. We sent that meal back.
Wifi only in public areas
Source: tripadvisor.co.uk
I have just returned from a 4 night self drive break at this hotel with my sister and brother in law. I had a nice refurbished double room with very comfortable bed. The room was very clean and had been refurbished to a fairly high standard. There was a good choice of food at breakfast and the service was good considering the amount of people in the dining room at the same time. The dinner menu was quite varied and also catered for vegetarians.
The entertainment was good and Mark the resident entertainer does a good job in supporting the different acts who perform and providing entertainment himself.
The only criticism I have of Shearings is that there were no single rooms left when I booked so I had to pay for two people with no discount for the double room because I was on my own. It would have been nice to have been given a small discount as I was paying for meals for two people.
The entertainment was good and Mark the resident entertainer does a good job in supporting the different acts who perform and providing entertainment himself.
The only criticism I have of Shearings is that there were no single rooms left when I booked so I had to pay for two people with no discount for the double room because I was on my own. It would have been nice to have been given a small discount as I was paying for meals for two people.
Source: tripadvisor.co.uk
We had a week end there in May the room was tied the floor boards squeak when you walk over them,the lifts were to small had a job to get a wheel chair in,could not go in the front door with wheel chair had to ring a bell to get some one to open a door in the dinning room got while waiting.the food was very nice,the only thing that was good
Source: tripadvisor.co.uk
Went with shearings coach holidays, hotel was clean and most importantly was nice and warm, unlike the royal in Whitby which was very cold, check in was quick, and first impression of the room, was that the bathroom was a bit tired, having said that there was always plenty hot water, the room was very clean and tidy, the heating was on so it was lovely and warm, food was quite nice on most nights with a choice of menu, breakfasts were a little hit and miss in the mornings as some mornings food was not cooked properly, some mornings it was fine , the entertainment was brilliant thanks to MARK, who worked very hard to ensure everyone had a good time, all in all a very enjoyable holiday, will certainly be back again
Source: tripadvisor.co.uk
Having booked via Laterooms at £35 for B&B, the hotel is very easy to find (sat nav works) and the car park - which has CCTV - is situated in the road at the back of the hotel which runs parallel to Grand Parade. The rear entrance to the hotel is across the road from the car park and saves you taking your luggage all the way around to the front. I was greeted by a young lady (I believe her name was Claudia) who was really courteous and helpful and booked me in promptly.
My immediate impression of the hotel was that it was like stepping back in time, especially when taking the lift which still had an old 'metal trellis' door!. It was also quite clear that my friends' description of the hotel was pretty accurate inasmuch that it was likely to be full of 'newly weds and nearly deads'!.
HOWEVER, although some of the decor is very 'tired', you can see that the place has still retained some of its' old charm and I fully expected Max Miller to be the cabaret for the evening!. The room (234) was large, but a bit dark and dingy, with an old TV and rippled carpet, but most importantly, it was CLEAN. There was some kind of bullet hole in the sink which was cracked but, again, you can't help but forgive the old place. I have stayed in many 'modern' hotels where despite more modern fittings, at least everything in this room worked!.
Breakfast was laid out beautifully and a waiter showed me to my table. The service was excellent and exceptionally prompt. I only had 30 minutes before I needed to leave but my full English offering arrived in less than 10 minutes, and very good it was too.
The hotel is also perfectly situated for shopping and a good stroll along the pier or seafront, and I would definitely stay here again. For the price I paid, it was superb value for money.
My immediate impression of the hotel was that it was like stepping back in time, especially when taking the lift which still had an old 'metal trellis' door!. It was also quite clear that my friends' description of the hotel was pretty accurate inasmuch that it was likely to be full of 'newly weds and nearly deads'!.
HOWEVER, although some of the decor is very 'tired', you can see that the place has still retained some of its' old charm and I fully expected Max Miller to be the cabaret for the evening!. The room (234) was large, but a bit dark and dingy, with an old TV and rippled carpet, but most importantly, it was CLEAN. There was some kind of bullet hole in the sink which was cracked but, again, you can't help but forgive the old place. I have stayed in many 'modern' hotels where despite more modern fittings, at least everything in this room worked!.
Breakfast was laid out beautifully and a waiter showed me to my table. The service was excellent and exceptionally prompt. I only had 30 minutes before I needed to leave but my full English offering arrived in less than 10 minutes, and very good it was too.
The hotel is also perfectly situated for shopping and a good stroll along the pier or seafront, and I would definitely stay here again. For the price I paid, it was superb value for money.
Source: tripadvisor.co.uk
This hotel has a great location, right on the promenade. Parking is available for a small fee. The hotel is very clean and the rooms were spacious - more than enough space for two and includes a TV and tea and coffee making facilities. The bar was well stocked and entertainment appeared varied. I only ate breakfast here which was good - plenty of hot and cold choices. I heard that the evening meal was lovely.
However, what prompted me to write this review was the staff. I've never known such fantastic service in any business, let alone the hotel industry. My parents had been staying here the week before but, due to a medical emergency, my Dad had to extend his stay (hence the reason for my visit). The staff went above and beyond anything we could have expected to help my Dad and any family staying there. Nothing was too much trouble and I cannot thank the staff enough. In particular, Christine and Mary were superb. Thank you so, so much.
However, what prompted me to write this review was the staff. I've never known such fantastic service in any business, let alone the hotel industry. My parents had been staying here the week before but, due to a medical emergency, my Dad had to extend his stay (hence the reason for my visit). The staff went above and beyond anything we could have expected to help my Dad and any family staying there. Nothing was too much trouble and I cannot thank the staff enough. In particular, Christine and Mary were superb. Thank you so, so much.
Source: tripadvisor.co.uk
Stayed in this hotel 27th March for my 67th birthday. We must say it was a lovely weekend, weather was awful but that's not the fault of the hotel. rooms were clean and tidy. food was very good and George our waiter was excellent as was all of the staff. The entertainment was excellent,
and the compere was one hell of a nice man, you could tell he enjoyed his job and did it to a high standard. We would recommend this hotel.
and the compere was one hell of a nice man, you could tell he enjoyed his job and did it to a high standard. We would recommend this hotel.
Source: tripadvisor.co.uk
Had a three day break in this hotel for Easter. Everything was perfect. Excellent food and entertainment. Staff so friendly and helpful. Was upgraded to a sea view room free of charge. This hotel is a credit to hearings. Rooms perfect.
Source: tripadvisor.co.uk
Being a first on shearings was apprehensive after reading reviews.well have to say it was one of the best short break holidays ever ,the price was fantastic hotel room good clean and sea view you have to upgrade to this,food great and plenty of it the extra breakfast deal for£1.20 is a must.entertainment good and mark the resident is a gem,a holiday is as good as you make it try this one .
Source: tripadvisor.co.uk
Just returned frm burlington hotel, easter weekend, everything good as ususal, mark the entertainer worked hard as normal and was really excellant on sunday eve, thank you mark,for a good weekend & thank you to all staff at burlington hotel, this is already 2nd visit this year, hope go see you again soon, as it is so centeral to beach and the town.
Source: tripadvisor.co.uk
Stayed at the Burlington hotel from the 27th of March to the 30th of March it was a shearings trip and we had a superior room number 116',on the first floor. The room was ok but floorboards were very noisy and no air all in there as you could not open a window. When I booked over the telephone I was told this was the only room available at a cost of £465 pounds witch I think was simply not worth that much money. I noticed in the dining hall there were many tables empty I wonder if there were cheaper rooms available but I can't obviously prove that. I feel let down and expected a better room for that price.,yours truly p white
Source: tripadvisor.co.uk
My neighbours gave me a £100 voucher for my birthday and asked me to come and join them at the Burlington at Eastbourne. I was not sure being early in the year but I was pleasantly surprised, I had also mentioned it to my friend Ann and she also came along. The hotel is just diagonal of the Eastbourne Pier although it was party burnt last year, work is in progress and one can go on to the pier. The deal was 4 nights half board, Every night dancing, 3 nights bingo and a quiz and every night some kind of good entertainment. Mark did the bingo, the quiz, sung, told jokes and danced with the ladys. The rooms are clean and I was lucky to be at the back and had a good sleep. The Dining Room Manager Moses works very hard and is very helpful and helps out where ever he is needed. He brought my friend John nearly 90 and registered blind to the table, Mariann our Hungarian Waitress was fast, friendly and a treasure, she is a great asset to the hotel and one is lucky if one gets on to her station. My friend Ann liked it so much she stayed on for the weekend, there are also some free excursion to Brighton and other places, there is also a local bus stop across the hotel which takes one in 40 minutes to Brighton, pensioners of course can go free. On the Gala night there is an extra course and dinners also include a coffee which can be collected from the café, there is free Wifi on the ground floor except the restaurant, on the day of the gala night there are 4 free drinks which van be used all day, alcoholic as well as soft drinks. On one evening a lady comes and sells jewellery mostly made by her, very beautiful and not expensive, I bought some and gave it as presents and as my friend was there for the weekend I asked her to get me some more as they are displayed there and can be purchased from reception.
Source: tripadvisor.co.uk
We have enjoyed a number of holidays at this hotel between Set and March over the past few years. The rooms were comfortable, however if you we staying on the top floors with sea views the wind got through the window frames and the room would be quite cold. The service was good and the food selection quite good though sometimes the vegetables a touch overooked. Having said this we still like to holiday there for the convenience to the amenities, shops and local area. A major draw back are the two rather small lifts that are hardly adequate for a hotel a of this size
Source: tripadvisor.co.uk
This was my 8th visit and the 1st this year, not a lot has changed since my last review.
Again my friends and I had a great weekend, all staff very helpful, my daughter and husband had to stay at the Majestic as this hotel was full, but they were allowed to have their evening meal with us which was nice. and Mark Snow is a brilliant host, we do enjoy the evening entertainment,
But I must say that the food this time was disappointing, new chef maybe ? He doesn't seem to know that roast potatoes should be browned and that cauliflower does need to be cooked, we couldn't even cut it as is was practically raw, and our breakfasts were cool not hot, we did tell the waitress at the time of these things. Mostly ok food but have had better every other time we have visited,
But still for a budget weekend away in a great location would recommend it still.
Again my friends and I had a great weekend, all staff very helpful, my daughter and husband had to stay at the Majestic as this hotel was full, but they were allowed to have their evening meal with us which was nice. and Mark Snow is a brilliant host, we do enjoy the evening entertainment,
But I must say that the food this time was disappointing, new chef maybe ? He doesn't seem to know that roast potatoes should be browned and that cauliflower does need to be cooked, we couldn't even cut it as is was practically raw, and our breakfasts were cool not hot, we did tell the waitress at the time of these things. Mostly ok food but have had better every other time we have visited,
But still for a budget weekend away in a great location would recommend it still.
Source: tripadvisor.co.uk
Just got back from Eastbourne stayed at the Burlington hotel. What a lovely place to stay nice rooms upgrade if u want too but our room ok staff excellent all very helpful meals very good and the night entertainment also good. All in all a very nice place to stay.
Source: tripadvisor.co.uk
On first going to my room I thought another Bay Hotel. Room clean but tired. The carpet was worn. The hand basin in the bathroom mismatched and grout in the shower needing attention. But the hotel was updating room's in the hotel. I could live with the room at the price it cost me. I was on a sheerings 5 day break. But outside of the room the hotel was wonderful. All of the staff were friendly and helpful. The food fantastic as was the entertainment and coffee shop. I was meeting up with a friend from another part of the country. Sitting us together for meals was not a problem after we explained that we wanted to sit together. Well done The Burlington and Sheerings this was one of your better breaks.
Source: tripadvisor.co.uk
I am on a short break with my elderly father and have enjoyed the most fabulous short break, which was fantastic value for money.Each year I visit this hotel the experience gets better. The food is piping hot with a great choice and all the staff from, reception to waiters to cleaners just cannot do enough to make your stay enjoyable. I have already booked our next break before we leave. Counting the days until the next fabulous experience. This hotel is magnificent during any season. Keep up the good work.
Source: tripadvisor.co.uk
Just back from a 3-night stay at Shearing's hotel. Excellent position on seafront opposite the pier. Comfortable and welcoming with good food and friendly staff. Mainly elderly guests. Near shops, Buses to Brighton and Hastings stop close by. Recommended. Good value.
Source: tripadvisor.co.uk
Excellent room food and entertainment and staff. Especially Mark Snow who's warm personality makes the holiday for many. Ideal location opposite Pier and close to shops. South Downs and beautiful country side nearby.
Source: tripadvisor.co.uk
Been to the Burlington twice, both times for the Airshow, Although most of the guests are over 70, we found them all very pleasant, A big hotel but not lacking service, its clean, bright and spacious, the restaurant is well serviced, food is very good and service is better than average, plenty of choice, The basic rooms are basic but well kept, clean and have everything you could wish for, although not many have sea views, but we don't spend that long in there. Entertainment was provided each evening, the cabaret evenings were very good. overall a good hotel, good amenities, with a very good price, Would definitely return.
Source: tripadvisor.co.uk
my mum and dad went on a 5 day break here when my father took ill - paramedics came and took him to eastbourne hospital. the following week my father was still in hospital - myself and my mother needed somewhere to stay as we lived 200 miles away so we chose the burlington as my mum knew this hotel and knew the surrounding area.
the burlington were excellent in supporting us - they understood our circumstances and gave us a very good deal with regards to the room, meals and price. they didnt have to do this but they did which is a very rare thing these days.
thankyou burlington hotel - you took alot of the stress away.
the burlington were excellent in supporting us - they understood our circumstances and gave us a very good deal with regards to the room, meals and price. they didnt have to do this but they did which is a very rare thing these days.
thankyou burlington hotel - you took alot of the stress away.
Source: tripadvisor.co.uk
Three night stay at this Hotel ,don't really know how to describe it ,So first of all ll Reception staff were a little dismissive of us had to wait until they had finished their conversation until they acknowledged us.,But have to say that all other staff were lovely.Fransisco our waiter was excellent ,room was kept lovely and clean and bar staff were very pleasant. Room was lovely sea view, clean,, lovely bed ,large bathroom all clean BUT huge crack in bathroom sink,told reception who said Housekeeping hadn,t noticed anything,strange because it was about 8" long both ways.Toilet roll holder was hanging loosely on wall.Food was edible, not particularly inspiring but OK.Floor boards in room above us were horrendous ,creaked all the time ,don't think people above us slept very much seemed to be walking about all night which meant we didn,t get any sleep either.Asked to be moved but told hotel was full.Entertainment was,old school,not for us, but found pub on corner so went there.Think if you are looking for a little break with some good food and good cabaret then maybe this is not for you.If you are looking for cheap and cheerful then this is the hotel.
Source: tripadvisor.co.uk
