Burlington Hotel
Latest Reviews
We had an upgrade on arrival which was a surpise and we also had free 4 drinks each on the Sunday as well. Our room looked like it had been recently been painted also the room was warm and big and had everything we needed in it? the staff where very helpful and always had a smile
Source: tripadvisor.co.uk
Lovely hotel in a great position on the prom. Nice large clean room well appointed. Tea coffee making facilities hairdryer etc. worth paying for the sea view. Only negative point the TV was ancient and only had 4 channels none of them very clear, needs replacing. Food also good but sometimes cold. Staff very pleasant and helpful. Bus stop virtually outside the hotel but shops just around the corner. Good hotel great value.
Source: tripadvisor.co.uk
Just returned from our second visit to this hotel. Once again , not disappointed.
We traveled with Shearings, as usual, we had a very good journey down and arrived 4.30- just in time for a walk along the promenade.
Our room , 443, was the biggest we have had with Shearings. Twin beds, small table, two chairs decent furniture. Did not choose a sea view this time. We were very satisfied indeed.
You can always rely on loads of hot water, plenty of drinks bits and pieces in the room, and, as it was January , warmth!!
The menus were the usual choices, sometimes could have been a bit hotter , but no matter. All OK. The staff are excellent. Friendly, obliging and smiling.
The hotel is in a great spot.Right across from the pier and the bus stop. Also 10 mins walk from town.
Whats not to like??
Try it, you won't be disappointed.
We traveled with Shearings, as usual, we had a very good journey down and arrived 4.30- just in time for a walk along the promenade.
Our room , 443, was the biggest we have had with Shearings. Twin beds, small table, two chairs decent furniture. Did not choose a sea view this time. We were very satisfied indeed.
You can always rely on loads of hot water, plenty of drinks bits and pieces in the room, and, as it was January , warmth!!
The menus were the usual choices, sometimes could have been a bit hotter , but no matter. All OK. The staff are excellent. Friendly, obliging and smiling.
The hotel is in a great spot.Right across from the pier and the bus stop. Also 10 mins walk from town.
Whats not to like??
Try it, you won't be disappointed.
Source: tripadvisor.co.uk
went on a Nation Holiday coach holiday with friends . The Burlington Hotel is on the sea front next to the pier, and near to the shops and bars.
Our room was clear and comfortable, water hot and the heating on.
The Meals where average, but breakfast was always cold.
The entertainment was poor, more for the over 70's.
But I would stay here again if I visited Eastbourne, as it is clean and friendly.
Our room was clear and comfortable, water hot and the heating on.
The Meals where average, but breakfast was always cold.
The entertainment was poor, more for the over 70's.
But I would stay here again if I visited Eastbourne, as it is clean and friendly.
Source: tripadvisor.co.uk
Overall very good. Lovely big room facing the sea, but bathroom needed a serious make over. Food, staff excellent. Ballroom and bar facilities lovely but a bit too much bingo and quiz in the evening. Good location near to pier on esplanade.
Source: tripadvisor.co.uk
Went on Shearings coach holiday to this hotel, in November. Had a room overlooking bay. Room not bad, could do with refurb. but not complaining.
Food was very good,Mark works very hard in entertainment best we've seen for long time.
We met some nice ladies who sat on our table for meals, they lived local and were staying for weekend. Went on bus to Brighton and Bexhill, journey to Brighton took a long while, but didn't bother us we'd got all day.
Food was very good,Mark works very hard in entertainment best we've seen for long time.
We met some nice ladies who sat on our table for meals, they lived local and were staying for weekend. Went on bus to Brighton and Bexhill, journey to Brighton took a long while, but didn't bother us we'd got all day.
Source: tripadvisor.co.uk
It's always a gamble booking Christmas away and this was better than expected. The room was a bit dated, the TV was in an awkward place in the corner near the door, but otherwise very comfortable. I understand there is refurbishment going on, but obviously haven't reached the 4th floor yet. The town is also conveniently round the corner and we enjoyed a walk along the pier, which is still half open, despite the fire.
The staff were amazing and the food was even better, excellent service during meals. However, I think the hotel could do with a games room, i.e., pool/darts, as an alternative to bingo, as the entertainment was very limited - not everyone wants to play bingo every night!
Thanks to all the staff that made our Christmas special this year!
The staff were amazing and the food was even better, excellent service during meals. However, I think the hotel could do with a games room, i.e., pool/darts, as an alternative to bingo, as the entertainment was very limited - not everyone wants to play bingo every night!
Thanks to all the staff that made our Christmas special this year!
Source: tripadvisor.co.uk
Spent new year at this hotel, hotel staff were fine, food was sometimes cold because of distance from kitchen. Ballroom was small so missed compere's jokes, just heard the laughter. Hotel was too big for me. Waited. 20mins to be served with included afternoon tea. Room was fine, a side sea view single. Hotel needs more directional signs
Source: tripadvisor.co.uk
We paid £149 for the bus from Leicester, 3 nights in this hotel and a day trip to Brighton, we also got a ticket for 4 drinks included so was excellent value for money. This hotel is a lot nicer than a Britannia Hotel that we usually stay in for similar kind of money. It was very nice to have a seated dinner and breakfast and have tea served at the table. Made a pleasant change from barging against people at a buffet! The only thing I would change is have the toaster out in the restaurant. Bringing mixed to the table resulted in a lot of wastage, rather than you just choosing and toasting your own. I was quite surprised at charging extra for some what I consider basic breakfast items such as fried bread and black pudding but yet you can have a Kipper included in the price. That is my only criticism of the hotel and why I've not rated it excellent. I would work these things into the costs and charge extra for the Kippers.
The staff were very accommodating regarding my 15 month old baby. They let her have her dinner earlier (the restaurant didn't open until 6.30pm, but she goes to bed at 7.00pm.) And I was able to store milk in the fridge and get it any time I liked.
We had an older bedroom that hasn't been revamped but it was still a lovely spacious room. I haven't seen a large back TV for years, but I never switched it on. We were out all day and then played bingo or made use of the free wifi in the lounge in the evenings.
I would highly recommend this hotel. All the staff except on particular Barman were exceptional and provided great customer service. The General Manager should be proud of them all.
The staff were very accommodating regarding my 15 month old baby. They let her have her dinner earlier (the restaurant didn't open until 6.30pm, but she goes to bed at 7.00pm.) And I was able to store milk in the fridge and get it any time I liked.
We had an older bedroom that hasn't been revamped but it was still a lovely spacious room. I haven't seen a large back TV for years, but I never switched it on. We were out all day and then played bingo or made use of the free wifi in the lounge in the evenings.
I would highly recommend this hotel. All the staff except on particular Barman were exceptional and provided great customer service. The General Manager should be proud of them all.
Source: tripadvisor.co.uk
Just stayed 3 nights with National coaches, we got bed, breakfast and evening meal,transport a day trip to Brighton and 4 inclusives drinks a day for £149 pp so wasn't expecting too much, how wrong we were. Hotel was lovely and warm, bedroom was quite acceptable even though bathroom was small. Nothing was too much trouble for any of the staff, when we arrived it was my 15 month old granddaughters dinner time and evening meal wasn't for another hour no problem though they provided home made chicken nuggets, chips and peas within 10 minutes when ask if she could have her dinner early. Inclusive drinks were all branded not house variety. All in all a thoroughly enjoyable break at a very reasonable price.
Source: tripadvisor.co.uk
Well again the burlington hotel, all boxes ticked great christmas room 238, good entertainment staff only to willing to help, lots of things going on in Eastbourne over Christmas. What a good idea the restaurant having some brunch days. Bravo to all the hard work put into making our Christmas a success.
Source: tripadvisor.co.uk
We returned yesterday after a three night break with our son and daughter in law.
They had a standard room, which was fine...we booked an upgrade. All of us had a fabulous time....staff in all departments were excellent, helpful and friendly.
By booking an upgrade, we had space for the four of us to spend time together in comfort, and the view from our windows was stunning !
Hotel was clean, food good...entertainment was of a decent standard.
All in all, an excellent break. Thank you.
They had a standard room, which was fine...we booked an upgrade. All of us had a fabulous time....staff in all departments were excellent, helpful and friendly.
By booking an upgrade, we had space for the four of us to spend time together in comfort, and the view from our windows was stunning !
Hotel was clean, food good...entertainment was of a decent standard.
All in all, an excellent break. Thank you.
Source: tripadvisor.co.uk
Travelled with Shearings to The Burlington and paid extra for an upgraded room with a sea view on the second floor - well worth it, huge refurbished room, large flatscreen TV, ample storage, modern bathroom and powerful shower. The most comfortable hotel bed I have slept in for many years with crisp, clean linen.
Luggage was efficiently delivered/collected directly to our hotel room, so no lugging cases about. Much appreciated.
Service and food in the restaurant was excellent. Plenty of choice for both breakfast and evening meals and seating is assigned on arrival at reception.
The lifts are very small for the size of the hotel but we never had to wait too long.
Mark who runs the entertainment is a good all rounder and tried to provide something to suit all tastes/age groups. Bingo every night for those that want it with very good prize money while we were there. Bar prices about average for a hotel.
This is a lovely old building and most of the public rooms and restaurant are well furnished and decorated, although there are still areas that require attention. It's in an ideal position on the seafront, yet not too far from the shopping area. We are already planning a return journey in 2015.
Luggage was efficiently delivered/collected directly to our hotel room, so no lugging cases about. Much appreciated.
Service and food in the restaurant was excellent. Plenty of choice for both breakfast and evening meals and seating is assigned on arrival at reception.
The lifts are very small for the size of the hotel but we never had to wait too long.
Mark who runs the entertainment is a good all rounder and tried to provide something to suit all tastes/age groups. Bingo every night for those that want it with very good prize money while we were there. Bar prices about average for a hotel.
This is a lovely old building and most of the public rooms and restaurant are well furnished and decorated, although there are still areas that require attention. It's in an ideal position on the seafront, yet not too far from the shopping area. We are already planning a return journey in 2015.
Source: tripadvisor.co.uk
We went with shearing's and had an amazing holiday in your hotel. On arrival we were greeted with smiles from most of the staff and when entering our sea view room it had awful creaking floors, I rang reception and was given 3 keys to look at other rooms and chose 112. all floors a bit creaking due to age of hotel, which we understood, but thought room 118 was just too much creaking to spend 5 days in it.
No problem staff were great about it, we had asked for same table as our friends beforehand, but this didn't happen, but the head waiter soon sorted us out and we had an amazing stay on our turkey and tinsel week.
Clean rooms bit tired in bathroom area but the most amazing sea view we were made up. Thanks to everyone for great holiday.
No problem staff were great about it, we had asked for same table as our friends beforehand, but this didn't happen, but the head waiter soon sorted us out and we had an amazing stay on our turkey and tinsel week.
Clean rooms bit tired in bathroom area but the most amazing sea view we were made up. Thanks to everyone for great holiday.
Source: tripadvisor.co.uk
Just returned from a tinsel and turkey weekend at the Burlington with Shearings. We stayed in room 136 which is a good sized room but in need of some tlc. The carpet was threadbare and the gloss paint scuffed and needed repainting. The outlook was awful overlooking the kitchens at the back. So why the best hotel in Eastbourne? Well the room was clean which is the main thing and as said before of a very good size. We only slept in there and washed so we could forgive it for it's misgivings. I believe the rooms are being refurbished so with a new carpet and lick of paint it'll soon hopefully be up to standared. The view from the widow - be fair - not all rooms can have seaviews....someone has to stay at the rear of the hotel and as it was a budget price we paid we couldn't argue with that. The rest of the hotel makes up for the shabby bedroom. It's just first class in ALL aspects. The decor is of an excellent standered and the food as good as you'll get anywhere else. The staff are all polite and helpfull and the entertainment very good. The location of the hotel can't be beaten - right on the promenade opposite the pier and just round the corner from all the shops and town centre. We had a fabulous three nights there and wouldn't dream of staying in any other hotel in Eastbourne. I'm just sorry I had to mention the shabby room but if this is to be a fair account of the hotel I can't say any other...and I'm sure it will soon be rectified so please don't let that put you off going. The Burlington is EXCELLENT value for money and we WILL return and recommend it to all our friends.
Source: tripadvisor.co.uk
Really good 5 day break with shearings.We have been on a lot of shearings breaks but found this to be one of the best of their hotels.All the staff were extremely friendly and could not do enough for you.The rooms were clean and well serviced.The food was good for this type break.
The only problem was the entertainment,if you didn't like bingo or a quiz then there was not much for you.Also the price of drinks was a bit excessive £3.60 for a pint of beer.
Overall a good trip.
The only problem was the entertainment,if you didn't like bingo or a quiz then there was not much for you.Also the price of drinks was a bit excessive £3.60 for a pint of beer.
Overall a good trip.
Source: tripadvisor.co.uk
Had a great weekend break, at the Burlington last weekend, travelled with shearings, a good journey down, followed by a quick check-in at reception.On arrival we were greeted with a glass of mulled wine, we sat and relaxed whilst the lifts were free.The hotel is very clean, and decorated lovely.As for the food, a very good varied choice,the only dissapointment was at breakfast, the porridge was very hot, but l ordered poached eggs, and unfortunately they were only just warm, after this , l had continental breakfast.The entertainment was good,Mark certainly makes this hotel what it is, with the entertainment. We certainly enjoyed the quiz . Varied dance music was played, and the entertainment on the Saturday was very good,with Mark doing the Sunday entertainment, which everyone seemed to enjoy.I will defininately go back to this hotel, and would recommend it.
Source: tripadvisor.co.uk
The Burlington is a lovely clean and well run hotel, with good food and service our only problem was the size of our room and bathroom. Space between the bath edge and radiator only 22 inches OK if your a stick insect. we tried to change to a larger room but none available. entertainment average usual bingo and quiz and a couple of singers..excellent value at £99 each for 4nights why do some of us pay £139 each for the same deal. ?? Answer don't book weeks in advance
Source: tripadvisor.co.uk
Our 2nd visit to the Burlington for Turkey & Tinsel. Lovely time was had by all (24). Rooms have been upgraded and done nicely, food was good but not as hot as we would have liked - particularly breakfast. Entertainment great, Mark is such a funny man. All staff are very helpful and friendly. Would not hesitate to recommend this hotel. Such value for money.
Source: tripadvisor.co.uk
Just returned for the second time at the Burlington. Great room 313 sea view overlooking pier,staff are very friendly and welcoming ,rooms are clean,a few squeaky floor boards ,but not a problem. All meals very nice with usually 3 choices for starter main and sweet courses.every night entertainment including quiz bingo,and Cabaret. Turkey and tinsel even better value includes glass of mulled wine on arrival,coffee and mince pies after,included excursion and a free glass of wine.the drinks are expensive but all in all really great value for money.we will be back again in the new year for definite.
Source: tripadvisor.co.uk
We have just spent an excellent weekend with comfortable accommodation and good food.
The room was clean spacious and well furnished. The restaurant staff were very efficient, good and helpful and the entertainment was first class. There was plenty of choices for food and always well presented.
The room was clean spacious and well furnished. The restaurant staff were very efficient, good and helpful and the entertainment was first class. There was plenty of choices for food and always well presented.
Source: tripadvisor.co.uk
We had a most enjoyable stay - all the staff, be it dining room, reception and bedrooms were most helpful and friendly - something you don't seem to get these days We will be returning in Jan. 15 for another weekend.
Source: tripadvisor.co.uk
We have stayed at the Burlington several times over the years. Why do we keep on going back? One very simple reason! All the staff are so welcoming and helpful. At the price, there can be nowhere in town that is better value. The majority of the bedrooms have now been refurbished as part of an ongoing programme. All are very clean and comfortable with all the facilites of, at the very least, a 3 Star hotel, e.g. flat screen tv, tea/coffee making facilites, hair drier and phone etc. Wifi is free but only available in the lounges downstairs. The quality of meals has always been very good but is now even better. We could fault nothing whatsoever with the six different main courses that we enjoyed during our stay, the lasagne, the roast turkey, pork and beef, or the liver and the steak and kidney pudding. All six were delicious, hot, and cooked to perfection. Congratulations to chef and his team - no mean achievement with such high numbers all eating at once. In fact, quite amazing! Reception, bar staff, waiters and waitresses, even the chambermaids were always smiling and clearly happy in their work. We shall be back yet again for sure. In 3 little words . . . "Value for money".
Source: tripadvisor.co.uk
Overall the experience was average but could have easily been rated very good or higher but let down by the bar running out of staple drinks and glasses due to the poor service. We had a number of room, some of which were in reasonable decorative order whilst other were sorely in need of a bit of tlc. The food was good and the restaurant service excellent. Considering the price paid the expectations were not that high and overall the stay was good value for money. Pity that small details affected the overall rating
Source: tripadvisor.co.uk
Having paid about £119 for the weekend with food included did not expect to much but turned in to a great weekend away. Hotel was up to standard rooms clean food was ok but if you want to eat in 5 star restaurants you need to pay 5 star prices staff topnotch very special mention for Mark Snow who made the weekend for us will be going back just to see him. Very small down side was the room was very hot all night making sleep a little hard but the night porter was a very nice guy who let me out to smoke and made me a few coffees thanks.
Source: tripadvisor.co.uk
