Burlington Hotel
Latest Reviews
We have stayed at the Burlington several times over the years. Why do we keep on going back? One very simple reason! All the staff are so welcoming and helpful. At the price, there can be nowhere in town that is better value. The majority of the bedrooms have now been refurbished as part of an ongoing programme. All are very clean and comfortable with all the facilites of, at the very least, a 3 Star hotel, e.g. flat screen tv, tea/coffee making facilites, hair drier and phone etc. Wifi is free but only available in the lounges downstairs. The quality of meals has always been very good but is now even better. We could fault nothing whatsoever with the six different main courses that we enjoyed during our stay, the lasagne, the roast turkey, pork and beef, or the liver and the steak and kidney pudding. All six were delicious, hot, and cooked to perfection. Congratulations to chef and his team - no mean achievement with such high numbers all eating at once. In fact, quite amazing! Reception, bar staff, waiters and waitresses, even the chambermaids were always smiling and clearly happy in their work. We shall be back yet again for sure. In 3 little words . . . "Value for money".
Source: tripadvisor.co.uk
Overall the experience was average but could have easily been rated very good or higher but let down by the bar running out of staple drinks and glasses due to the poor service. We had a number of room, some of which were in reasonable decorative order whilst other were sorely in need of a bit of tlc. The food was good and the restaurant service excellent. Considering the price paid the expectations were not that high and overall the stay was good value for money. Pity that small details affected the overall rating
Source: tripadvisor.co.uk
Having paid about £119 for the weekend with food included did not expect to much but turned in to a great weekend away. Hotel was up to standard rooms clean food was ok but if you want to eat in 5 star restaurants you need to pay 5 star prices staff topnotch very special mention for Mark Snow who made the weekend for us will be going back just to see him. Very small down side was the room was very hot all night making sleep a little hard but the night porter was a very nice guy who let me out to smoke and made me a few coffees thanks.
Source: tripadvisor.co.uk
My sister and i had the most fantastic time. The staff were so helpful. The room was lovely and clean and bright. The cleaning staff do a good job. The bar staff and the entertainment were so good. We haven't laughed or danced so much for ages. Thank you everyone.x
Source: tripadvisor.co.uk
This hotel needs refurbishment in various areas. However we had a very nice room. Quiet and spacious with a newly refurbished bathroom. The staff are very friendly and the atmosphere
of the place the same. The evening entertainment with Marc as the compere most evenings
was good. All four of us in our party came away from the Hotel saying how much we had enjoyed our stay and that we would go back again. The position of the hotel was just opposite the beach and the sea view rooms were excellent. We had the choice of trips out in Shearings coach or a nice walk along the front. At lunchtime we did not think much of their light meals/sandwiches and so we opted to go out for lunch. This was great we had such a choice
of restaurants to suit all pockets.
of the place the same. The evening entertainment with Marc as the compere most evenings
was good. All four of us in our party came away from the Hotel saying how much we had enjoyed our stay and that we would go back again. The position of the hotel was just opposite the beach and the sea view rooms were excellent. We had the choice of trips out in Shearings coach or a nice walk along the front. At lunchtime we did not think much of their light meals/sandwiches and so we opted to go out for lunch. This was great we had such a choice
of restaurants to suit all pockets.
Source: tripadvisor.co.uk
fantastic hotel large rooms excellent service throughout, special request always obliged even in restaurant. great location right opposite sea front promenade and 2 minute walk to town centre ideal for people with walking difficulties as very flat.
Source: tripadvisor.co.uk
This is our second tinsel and turkey weekend at this hotel within the last couple of years
Things haven't changed a lot,the format of the event was very similar as before
The food was adequate but could have been hotter
The staff are all very friendly and accommodating and the entertainment was' OK '
The resident DJ/comic has been there a number of years but is still good for a laugh and is extremely friendly,WELL DONE Mark Snow
The hotel itself is clean and comfortable but shows signs of age in places
For the price paid it represented good value for money
Things haven't changed a lot,the format of the event was very similar as before
The food was adequate but could have been hotter
The staff are all very friendly and accommodating and the entertainment was' OK '
The resident DJ/comic has been there a number of years but is still good for a laugh and is extremely friendly,WELL DONE Mark Snow
The hotel itself is clean and comfortable but shows signs of age in places
For the price paid it represented good value for money
Source: tripadvisor.co.uk
just had a two day break at the Burlington this is the third time we have stayed hear and each time the service was a1. staff very helpful and nothing to much trouble.our waiter this time was carlos one man serving so many people at once must be stressful but he coped no problem. the only one niggle was the entertainment was the same acts as the last two visits apart from that everything was fine. we had a sea view again and its worth the upgrade .room service was good .for all the moaners about the hotel try staying at the ritz or the savoy in London at three hundred pounds a night and then you will realise what good value shearings are so the paint and décor are a bit tired in places and the floorboards creek instead of moaning just check out and stay some were else problem solved
Source: tripadvisor.co.uk
I visited the Burlington Hotel between 28 November and 1 December with my elderly father, what a treat it was. On arrival following a long train journey we were greeted by friendly staff on reception and given a complimentary glass of mulled wine to warm us up. On Saturday night we had a lovely Christmas Meal with a generous helping of lean and not dry Turkey, together with a complimentary glass of wine. During our stay, the room staff, waitresses and reception team were helpful, friendly and most efficient, nothing was too much trouble for them. The room we had was warm, comfortable and spacious. The short break was relaxing, stressfree and well worth the journey, it was also excellent value for money. Thank You Very Much (we have already booked another holiday for next year, roll on 2015).
Source: tripadvisor.co.uk
My wife and I had a T & T at Shearings Burlington Hotel. We had been before.It has begun to look decoratively a bit jaded especially in our Bathroom ,where I thought I had ordered a walk in Shower, but found we had an over the bath shower. I complained bitterly about the black mould on a few of the wall tiles and somebody came up and attempted to remove it. I do think 2.30 is quite late to be allowed into your room.With four coach loads of people the Restaurant staff were over stretched. The Entertainment Lounge is of a shape that you cannot see what is going on in parts, so people chatter and annoy others and there is a rush from Dinner to get seats.
Father Christmas came one afternoon, rang a bell,sat down while photos were taken and then walked off.
I see from other reviews some people had squeaky floors, I pittied the people below us.
The food was excellent as was our Waitress Miriam. Shame about the Weather
Father Christmas came one afternoon, rang a bell,sat down while photos were taken and then walked off.
I see from other reviews some people had squeaky floors, I pittied the people below us.
The food was excellent as was our Waitress Miriam. Shame about the Weather
Source: tripadvisor.co.uk
My friend and I spent last weekend at Turkey and Tinsel here. It was wonderful from start to finish. We were warmly and efficiently greeted and despatched to our room - 219 - a room to be recommended! A good size twin room with shower (as requested) and, being on a corner, windows to front and side, overlooking the sea and gardens. Lovely and bright; clean and comfortable; neutrally decorated, with plenty of storage and generous supplies for making hot drinks. Our beds were comfortable for both of us, with duvets and white linen bedding. Blankets were available if required - which they weren't because the temperature in the rooms is kept very high within the hotel. Everyone said so!
The public rooms were all big, bright, clean and comfortable, with plenty of seating. The dining ng room likewise. Being Turkey and Tinsel, Christmas trees and festive decorations were all around, which added to the cheery atmosphere.
We had no complaints with any of our evening meals, with plenty of choice, a varied selection of vegetables, all served hot and with more than adequate portions. Breakfasts were great and - once again - plentiful. Five stars for the porridge and five+ stars for the excellent waiting staff. The flexible dining times were a bonus.
The seafront location is ideal for long walks along the prom, and also gives easy access to the large shopping centre and bus stops to Hastings or Brighton.
Why not a full 5 rating? The corridors I used do need a paint up and the carpets need a clean. The rooms are kept too hot. Smokers can use the outside porch which leads straight into a public sitting area and the rancid cigarette smell comes in.
Overall, though, a great stay. Congratulations to the management and staff.
The public rooms were all big, bright, clean and comfortable, with plenty of seating. The dining ng room likewise. Being Turkey and Tinsel, Christmas trees and festive decorations were all around, which added to the cheery atmosphere.
We had no complaints with any of our evening meals, with plenty of choice, a varied selection of vegetables, all served hot and with more than adequate portions. Breakfasts were great and - once again - plentiful. Five stars for the porridge and five+ stars for the excellent waiting staff. The flexible dining times were a bonus.
The seafront location is ideal for long walks along the prom, and also gives easy access to the large shopping centre and bus stops to Hastings or Brighton.
Why not a full 5 rating? The corridors I used do need a paint up and the carpets need a clean. The rooms are kept too hot. Smokers can use the outside porch which leads straight into a public sitting area and the rancid cigarette smell comes in.
Overall, though, a great stay. Congratulations to the management and staff.
Source: tripadvisor.co.uk
Well organised reception. Dining room and food more than satisfying. Paying extra for sea view recommended. It was unfortunate our room was over lounge so a bit noisy but stopped at reasonable time.
Staff friendly and helpful. Entertainment very good and nothing but praise for Mark.
Staff friendly and helpful. Entertainment very good and nothing but praise for Mark.
Source: tripadvisor.co.uk
We had a long weekend through Shearings. The room was dated, particularly the bathroom and the floor boards squeaked terribly. The room was very hot despite turning the radiator off and the french doors were stuck tight so the only way of getting any ventilation in was to open the main door. The food was good with a choice for all tastes and the staff very friendly. The bar / entertainment area was spacious but with a wall right in the middle which separated the dance floor from the rest and unless you rushed to get a seat early you had no chance of being near the entertainment. The staff were friendly but the choice of beers limited and generally expensive (as you'd expect) so we went out in the evenings.
Source: tripadvisor.co.uk
We took a friend on the 'Turkey and Tinsel' four day break. Our friend has problems so it was important for us to be close to him. Unfortunately they did not give us next door rooms, but they were fairly close. The rooms were very pleasant and clean and comfortable. The meals were pleasant enough, although not fine dining, but for the price it was good value. He enjoyed the entertainment and every effort seemed to be made to create a pleasant atmosphere. No real complaints, except for the weather, and we could not blame the hotel for that. I would recommend this hotel, particularly for a themed break.
Source: tripadvisor.co.uk
Had a very good time. Beautifully decorated public rooms and a good bedroom. Food quite good and had a free afternoon tea one afternoon and wine one evening. Also managed to get in the car park but had to pay for it.
Source: tripadvisor.co.uk
We travelled to the Burlington hotel with SHEARINGS ON A 5 DAY HOLIDAY.We found the hotel to be a great base for our break. The staff are friendly food great and the entertainment superb. a great hotel to stay in.
Source: tripadvisor.co.uk
Enjoyed a pleasant few days at the Burlington organised by Shearings Holidays. Agood sized room with a great view of the promenade and pier perhaps the windows would benefit from some repair as the wind was quite noisy. The hotel was nicely decorated for Christmas, and the entertainment was generally quite good; Mark was great entertainment, just a pity he was only there 2 of the evenings. The food was o.k could have been hotter at some meals. the only down was the 'afternoon Tea' which was a cup of tea and a mince pie - not what we expected. The coach ride was quite long, but not unpleasant.
overall a pleasant holiday
overall a pleasant holiday
Source: tripadvisor.co.uk
Just returned from a fabulous week at the Burlington, Eastbourne. First experience on a Shearings Turkey and Tinsel, not sure what to expect but we weren't disappointed.
The hotel was beautifully decorated up for Christmas, very tastefull and nice. The room was only a basic room (no upgrade) but it was spacious, clean, had matching decor and had been recently refurbished (228) , perfectly adequate for anyone. The meals were good although we were a little disappointed to be seated in the annex so felt apart from the rest of our group.
Our driver, Tony 2 Teds was excellent , knowledgable and funny.
The hotel staff were friendly and cheerful. The entertainer/compare , Mark Snow, is a real asset to the hotel. We thoroughly enjoyed our evenings with him, the best hotel entertainment we have had for a long time.
I would certainly recommend this hotel and holiday.
The hotel was beautifully decorated up for Christmas, very tastefull and nice. The room was only a basic room (no upgrade) but it was spacious, clean, had matching decor and had been recently refurbished (228) , perfectly adequate for anyone. The meals were good although we were a little disappointed to be seated in the annex so felt apart from the rest of our group.
Our driver, Tony 2 Teds was excellent , knowledgable and funny.
The hotel staff were friendly and cheerful. The entertainer/compare , Mark Snow, is a real asset to the hotel. We thoroughly enjoyed our evenings with him, the best hotel entertainment we have had for a long time.
I would certainly recommend this hotel and holiday.
Source: tripadvisor.co.uk
Another lovely weekend away at the Burlington, we had a spacious and spotlessly clean room on the corner with views of both the High Street and seafront. The Christmas decorations were tasteful and very pretty, the Christmas theme of the weekend was very well done & not at all "in your face". The food, the service, the staff and the entertainment were all first class. The inside temperature was a bit overwhelming one night but was soon rectified when guests asked for this to be adjusted. The only disappointment was seeing that some fellow guests found it necessary to "reserve" a table in the ballroom by leaving drinks with a note "not to touch" while they were having dinner. Must be the Burlington equivalent of towels on sunbeds!. All in all a great weekend and excellent value.
Source: tripadvisor.co.uk
I've not long returned from a Shearing's w/end to Eastbourne, staying at the Burlington Hotel. When we pulled up outside, I have to say I was pleasantly surprised, it makes a great statement, it's a very large, good looking building. You are not disappointed when you enter the doors, the interior décor is great too but now to the rooms, I was in room 125, on the first floor, the room was tastefully furnished with an en-suite bathroom with shower. The food was excellent and the staff couldn't do enough to be of assistance, it'd be a no brainer to say I would be more than happy to re-acquaint myself with this hotel again, another Shearing's winner......
Source: tripadvisor.co.uk
Very large and spacious hotel, clean and bright. The Christmas decorations were lovely and really added to the festive feeling. The rooms were modern and bathroom facilities were excellent. The restaurant service was good with a wide variety of food which was always hot, more so the evening meal. The evening entertainment was very good , and Mark the compere was brilliant, only wish the music was not totally reliant on over 70's ballroom dancers. The daily trips were good, pity we did not get to see Hastings. Overall the holiday was very good.
Source: tripadvisor.co.uk
Recently returned from our stay at this hotel, the staff were very helpful and the room was clean and the only down side was that there was no shower gel or shampoo in the bathroom, other than that the food was good and the service was a little slow at times, overall a very nice hotel, would go back again if going back to Eastbourne
Source: tripadvisor.co.uk
I am glad i booked this through Late rooms . I would not want to pay the £110.00 it would have been . We were in a double room that needed updating , wallpaper coming off the walls.
The good thing about the hotel was its breakfast and the staff.
The good thing about the hotel was its breakfast and the staff.
Source: tripadvisor.co.uk
Just returned from a relaxing 4 night break at the Burlington. Although this was our first stay at a Bay Hotel we had previously stayed at a Coast & Country Hotel which is part of this same group so knew what to expect. We arrived early afternoon and was quickly checked in and made our way to the room – we didn’t go for any upgrades but the room was as expected, a good size, clean and well presented. Yes it was a bit dated especially the bathroom however we didn’t mind as it was fit for the purpose. The room was cleaned daily with fresh towels etc so no problems on this front. We went half board and went down for our first meal. What is good is the allocation of tables so you had the same one for the duration of your stay. Our table was initially at the far end however a member of staff noticed my wife’s mobility issues and quickly moved us to a table by the entrance – well done Moses.
We initial thought that the meal time timings were restrictive, for example 6.30pm to 7.45pm however it was such a slick routine it worked well. The menu changed daily including a chef special and they were always something on the menu that we both wanted. A special thank you to our waiter Daniel who was continually running around serving and did an excellent job. During our stay the hotel had a Christmas and New Year theme which worked well especially for the older guests. The hotel had evening entertainment which we didn’t take part in however I know that the other residents enjoyed.
A short and relaxing break which served our purposes. Well Done.
We initial thought that the meal time timings were restrictive, for example 6.30pm to 7.45pm however it was such a slick routine it worked well. The menu changed daily including a chef special and they were always something on the menu that we both wanted. A special thank you to our waiter Daniel who was continually running around serving and did an excellent job. During our stay the hotel had a Christmas and New Year theme which worked well especially for the older guests. The hotel had evening entertainment which we didn’t take part in however I know that the other residents enjoyed.
A short and relaxing break which served our purposes. Well Done.
Source: tripadvisor.co.uk
Me and my partner love this hotel , could be better placed near the shops , overlooking the sea , great staff good food , what more could anyone want went with shearings holidays and enjoyed the trips out .
Source: tripadvisor.co.uk
