I have just returned from a 4 night self drive break at this hotel with my sister and brother in law. I had a nice refurbished double room with very comfortable bed. The room was very clean and had been refurbished to a fairly high standard. There was a good choice of food at breakfast and the service was good considering the amount of people in the dining room at the same time. The dinner menu was quite varied and also catered for vegetarians.

The entertainment was good and Mark the resident entertainer does a good job in supporting the different acts who perform and providing entertainment himself.

The only criticism I have of Shearings is that there were no single rooms left when I booked so I had to pay for two people with no discount for the double room because I was on my own. It would have been nice to have been given a small discount as I was paying for meals for two people.

We had a week end there in May the room was tied the floor boards squeak when you walk over them,the lifts were to small had a job to get a wheel chair in,could not go in the front door with wheel chair had to ring a bell to get some one to open a door in the dinning room got while waiting.the food was very nice,the only thing that was good

Went with shearings coach holidays, hotel was clean and most importantly was nice and warm, unlike the royal in Whitby which was very cold, check in was quick, and first impression of the room, was that the bathroom was a bit tired, having said that there was always plenty hot water, the room was very clean and tidy, the heating was on so it was lovely and warm, food was quite nice on most nights with a choice of menu, breakfasts were a little hit and miss in the mornings as some mornings food was not cooked properly, some mornings it was fine , the entertainment was brilliant thanks to MARK, who worked very hard to ensure everyone had a good time, all in all a very enjoyable holiday, will certainly be back again

Having booked via Laterooms at £35 for B&B, the hotel is very easy to find (sat nav works) and the car park - which has CCTV - is situated in the road at the back of the hotel which runs parallel to Grand Parade. The rear entrance to the hotel is across the road from the car park and saves you taking your luggage all the way around to the front. I was greeted by a young lady (I believe her name was Claudia) who was really courteous and helpful and booked me in promptly.

My immediate impression of the hotel was that it was like stepping back in time, especially when taking the lift which still had an old 'metal trellis' door!. It was also quite clear that my friends' description of the hotel was pretty accurate inasmuch that it was likely to be full of 'newly weds and nearly deads'!.

HOWEVER, although some of the decor is very 'tired', you can see that the place has still retained some of its' old charm and I fully expected Max Miller to be the cabaret for the evening!. The room (234) was large, but a bit dark and dingy, with an old TV and rippled carpet, but most importantly, it was CLEAN. There was some kind of bullet hole in the sink which was cracked but, again, you can't help but forgive the old place. I have stayed in many 'modern' hotels where despite more modern fittings, at least everything in this room worked!.

Breakfast was laid out beautifully and a waiter showed me to my table. The service was excellent and exceptionally prompt. I only had 30 minutes before I needed to leave but my full English offering arrived in less than 10 minutes, and very good it was too.

The hotel is also perfectly situated for shopping and a good stroll along the pier or seafront, and I would definitely stay here again. For the price I paid, it was superb value for money.

This hotel has a great location, right on the promenade. Parking is available for a small fee. The hotel is very clean and the rooms were spacious - more than enough space for two and includes a TV and tea and coffee making facilities. The bar was well stocked and entertainment appeared varied. I only ate breakfast here which was good - plenty of hot and cold choices. I heard that the evening meal was lovely.

However, what prompted me to write this review was the staff. I've never known such fantastic service in any business, let alone the hotel industry. My parents had been staying here the week before but, due to a medical emergency, my Dad had to extend his stay (hence the reason for my visit). The staff went above and beyond anything we could have expected to help my Dad and any family staying there. Nothing was too much trouble and I cannot thank the staff enough. In particular, Christine and Mary were superb. Thank you so, so much.

Stayed in this hotel 27th March for my 67th birthday. We must say it was a lovely weekend, weather was awful but that's not the fault of the hotel. rooms were clean and tidy. food was very good and George our waiter was excellent as was all of the staff. The entertainment was excellent,
and the compere was one hell of a nice man, you could tell he enjoyed his job and did it to a high standard. We would recommend this hotel.

Had a three day break in this hotel for Easter. Everything was perfect. Excellent food and entertainment. Staff so friendly and helpful. Was upgraded to a sea view room free of charge. This hotel is a credit to hearings. Rooms perfect.

Being a first on shearings was apprehensive after reading reviews.well have to say it was one of the best short break holidays ever ,the price was fantastic hotel room good clean and sea view you have to upgrade to this,food great and plenty of it the extra breakfast deal for£1.20 is a must.entertainment good and mark the resident is a gem,a holiday is as good as you make it try this one .

Just returned frm burlington hotel, easter weekend, everything good as ususal, mark the entertainer worked hard as normal and was really excellant on sunday eve, thank you mark,for a good weekend & thank you to all staff at burlington hotel, this is already 2nd visit this year, hope go see you again soon, as it is so centeral to beach and the town.

Stayed at the Burlington hotel from the 27th of March to the 30th of March it was a shearings trip and we had a superior room number 116',on the first floor. The room was ok but floorboards were very noisy and no air all in there as you could not open a window. When I booked over the telephone I was told this was the only room available at a cost of £465 pounds witch I think was simply not worth that much money. I noticed in the dining hall there were many tables empty I wonder if there were cheaper rooms available but I can't obviously prove that. I feel let down and expected a better room for that price.,yours truly p white

My neighbours gave me a £100 voucher for my birthday and asked me to come and join them at the Burlington at Eastbourne. I was not sure being early in the year but I was pleasantly surprised, I had also mentioned it to my friend Ann and she also came along. The hotel is just diagonal of the Eastbourne Pier although it was party burnt last year, work is in progress and one can go on to the pier. The deal was 4 nights half board, Every night dancing, 3 nights bingo and a quiz and every night some kind of good entertainment. Mark did the bingo, the quiz, sung, told jokes and danced with the ladys. The rooms are clean and I was lucky to be at the back and had a good sleep. The Dining Room Manager Moses works very hard and is very helpful and helps out where ever he is needed. He brought my friend John nearly 90 and registered blind to the table, Mariann our Hungarian Waitress was fast, friendly and a treasure, she is a great asset to the hotel and one is lucky if one gets on to her station. My friend Ann liked it so much she stayed on for the weekend, there are also some free excursion to Brighton and other places, there is also a local bus stop across the hotel which takes one in 40 minutes to Brighton, pensioners of course can go free. On the Gala night there is an extra course and dinners also include a coffee which can be collected from the café, there is free Wifi on the ground floor except the restaurant, on the day of the gala night there are 4 free drinks which van be used all day, alcoholic as well as soft drinks. On one evening a lady comes and sells jewellery mostly made by her, very beautiful and not expensive, I bought some and gave it as presents and as my friend was there for the weekend I asked her to get me some more as they are displayed there and can be purchased from reception.

We have enjoyed a number of holidays at this hotel between Set and March over the past few years. The rooms were comfortable, however if you we staying on the top floors with sea views the wind got through the window frames and the room would be quite cold. The service was good and the food selection quite good though sometimes the vegetables a touch overooked. Having said this we still like to holiday there for the convenience to the amenities, shops and local area. A major draw back are the two rather small lifts that are hardly adequate for a hotel a of this size

This was my 8th visit and the 1st this year, not a lot has changed since my last review.
Again my friends and I had a great weekend, all staff very helpful, my daughter and husband had to stay at the Majestic as this hotel was full, but they were allowed to have their evening meal with us which was nice. and Mark Snow is a brilliant host, we do enjoy the evening entertainment,
But I must say that the food this time was disappointing, new chef maybe ? He doesn't seem to know that roast potatoes should be browned and that cauliflower does need to be cooked, we couldn't even cut it as is was practically raw, and our breakfasts were cool not hot, we did tell the waitress at the time of these things. Mostly ok food but have had better every other time we have visited,
But still for a budget weekend away in a great location would recommend it still.

Just got back from Eastbourne stayed at the Burlington hotel. What a lovely place to stay nice rooms upgrade if u want too but our room ok staff excellent all very helpful meals very good and the night entertainment also good. All in all a very nice place to stay.

On first going to my room I thought another Bay Hotel. Room clean but tired. The carpet was worn. The hand basin in the bathroom mismatched and grout in the shower needing attention. But the hotel was updating room's in the hotel. I could live with the room at the price it cost me. I was on a sheerings 5 day break. But outside of the room the hotel was wonderful. All of the staff were friendly and helpful. The food fantastic as was the entertainment and coffee shop. I was meeting up with a friend from another part of the country. Sitting us together for meals was not a problem after we explained that we wanted to sit together. Well done The Burlington and Sheerings this was one of your better breaks.

I am on a short break with my elderly father and have enjoyed the most fabulous short break, which was fantastic value for money.Each year I visit this hotel the experience gets better. The food is piping hot with a great choice and all the staff from, reception to waiters to cleaners just cannot do enough to make your stay enjoyable. I have already booked our next break before we leave. Counting the days until the next fabulous experience. This hotel is magnificent during any season. Keep up the good work.

Just back from a 3-night stay at Shearing's hotel. Excellent position on seafront opposite the pier. Comfortable and welcoming with good food and friendly staff. Mainly elderly guests. Near shops, Buses to Brighton and Hastings stop close by. Recommended. Good value.

Excellent room food and entertainment and staff. Especially Mark Snow who's warm personality makes the holiday for many. Ideal location opposite Pier and close to shops. South Downs and beautiful country side nearby.

Been to the Burlington twice, both times for the Airshow, Although most of the guests are over 70, we found them all very pleasant, A big hotel but not lacking service, its clean, bright and spacious, the restaurant is well serviced, food is very good and service is better than average, plenty of choice, The basic rooms are basic but well kept, clean and have everything you could wish for, although not many have sea views, but we don't spend that long in there. Entertainment was provided each evening, the cabaret evenings were very good. overall a good hotel, good amenities, with a very good price, Would definitely return.

my mum and dad went on a 5 day break here when my father took ill - paramedics came and took him to eastbourne hospital. the following week my father was still in hospital - myself and my mother needed somewhere to stay as we lived 200 miles away so we chose the burlington as my mum knew this hotel and knew the surrounding area.
the burlington were excellent in supporting us - they understood our circumstances and gave us a very good deal with regards to the room, meals and price. they didnt have to do this but they did which is a very rare thing these days.
thankyou burlington hotel - you took alot of the stress away.

Three night stay at this Hotel ,don't really know how to describe it ,So first of all ll Reception staff were a little dismissive of us had to wait until they had finished their conversation until they acknowledged us.,But have to say that all other staff were lovely.Fransisco our waiter was excellent ,room was kept lovely and clean and bar staff were very pleasant. Room was lovely sea view, clean,, lovely bed ,large bathroom all clean BUT huge crack in bathroom sink,told reception who said Housekeeping hadn,t noticed anything,strange because it was about 8" long both ways.Toilet roll holder was hanging loosely on wall.Food was edible, not particularly inspiring but OK.Floor boards in room above us were horrendous ,creaked all the time ,don't think people above us slept very much seemed to be walking about all night which meant we didn,t get any sleep either.Asked to be moved but told hotel was full.Entertainment was,old school,not for us, but found pub on corner so went there.Think if you are looking for a little break with some good food and good cabaret then maybe this is not for you.If you are looking for cheap and cheerful then this is the hotel.

Lovely hotel right on the front overlooking the sea and the pier. The room was very spacious as was the bathroom. Beds very comfortable with lovely crisp white linen. Plenty of towels in bathroom. Tea and coffee making facilities in room although they did not provide any biscuits! Hairdryer also provided. Could do with a towel rail nearer to the sink and the toilet roll holder needed to be closer to the toilet! Restaurant very clean and inviting. The food was excellent with a good choice. Evening entertainment was very good and the lounge and seating areas were comfortable. One of the lifts only holds 2 people but there is another one which accommodates 5 people. The staff were all very friendly and extremely helpful.

This was a Shearings 5 day break. Like a lot of old hotels, they have seen better days.
The Restaurant, bar and entertainment area's were clean and well decorated.
Our room was a little 'tired', but it was clean, plenty of tea and coffee available and a TV. The bathroom also was clean, but tired.
The food was tasty and sufficient. The service was excellent.
For the price, this was excellent value.
Just one complaint - smokers congregated outside at the main entrance causing congestion and the inevitable smell.

My husband and I stayed for 5 nights at the Burlington Hotel and although we were much later arriving than anticipated due to problems with trains, there was a hot meal available for us in the Dining Room which was much appreciated.

The Burlington Hotel is an impressive building "from the outside". The reception and lounge areas are very welcoming. Our room was 417 on the 4th floor and was adequately furnished with an excellent seaview. However, as with most of the hotel there is room for some redecoration. In the corridor the carpet was stained at the edges and repainting is required in most areas. This is a listed building and redecoration and refurbishment is an ongoing problem and we do accept this. The staff were all very friendly and the food although basic was well cooked and presented although the breakfast was a little disappointing.

Special thanks again to the Manager for enabling us to stay for an extra night when a booking error had occurred on our part although this was due to a misinterpretation of the booking arrangements we had made. We enjoyed our stay nevertheless.

Jill and David Smith
Leicester

Four night stay, half board with Shearings. We paid extra for sea view double room.
Easy check in, Luggage taken to room by staff. Two lifts, one holds 4 people the other only 2. Room 407 is huge and has a great sea view. It is tired and could really do with a refurbishment. The carpet is stained, windows mouldy and tv old with a few basic channels. Wooden coat hangers provided and the sachets of coffee & tea nice top brands. A couple of plug sockets so no fighting when charging phones. Tiled bathroom with shower over bath. Cracked tile and no bathroom window blinds. Plenty of hot water, powerful shower. I reported drooping shower head and it was fixed straight away. We are tall and prefer bath sheets. Only small bath towels provided but changed daily. Two small bars of soap and shaver socket provided. Bed was clean but springs could be felt in the mattress. The temperature was comfortable & we both slept well. A room was getting a refirb next to ours so the hotel is improving and modernising.
We had quick friendly service from the staff and really enjoyed lovely three course meals every night. We both have big appetites and did not feel hungry. We both had full English with poached eggs, fruit juice, coffee, prunes and grapefruit. A nice pot of tea for him and a nice pot of coffee for me. Toast, jam & marmalade every morning. See my photos.
Being under 50 the entertainment was not to our taste and we were unable to get a seat in the busy entertainment area anyway. We only enjoyed drinks at the hotel when we could use our 8 free drinks vouchers. Other nights we avoided the high prices at the bar by visiting Lloyds & Wetherspoons a short walk away. Other nights we bought alcohol from the local supermarket and watched the rubbish tv in our room.
A bus stop is just down the road opposite the pier so we had a lovely day trip into Hastings.
Lots of grey hair customers and young European staff.
Our cases were taken down to coach on day of departure but had to be out side room door for 7am.
We enjoyed our stay and will return hopefully to a refurbished room.