The Grand Hotel Eastbourne
Latest Reviews
Fell short of a great 5 star hotel. Superior room could have had a mini bar even trouser press for being 5 star. Staff and food very good though. Lovely leisure centre. Some furniture needs upgrading.
Source: google.com
An amazing building architecturally with a grand dining room, foyer and lounge. The scale of this place is stunning and that is the main appeal. Unfortunately let down by poor food, poor service and being badly overpriced. Been here for dinner and drinks a number of times and every visit is a disappointment. Go for the architecture if you must but then leave again as fast as possible. Anything more and you will only be left disappointed.
Source: google.com
What a lovely day we had at the Grand hotel as a pre wedding treat for my daughter. The spa facilities and treatments were so relaxing. The staff were so accommodating, attentive and very professional, finished off with a delicious lunch. Thankyou!
Source: google.com
The Grand Hotel definitely stood up to its name, Grand in everything they have to offer. From reserved parking, to checking in, to the beauty of their accessible rooms, suites. The food was amazing, the staff were very friendly and the whole experience was fantastic.
Source: google.com
Absolutely first class hotel, the staff were very nice, they all made us feel very comfortable and welcome. Dinner was superb and the continental breakfast had lots of choices. The wellness facilities were brilliant and again all the staff were just lovely. Will definitely be coming back.
Source: google.com
Staff friendly and helpful. Excellent location. Decor is very much in keeping with the quality expected though not so much so in some of the bedrooms which need a little TLC a standard deluxe doesn't have a fridge for example but bottled water left daily. But thoroughly enjoyed the stay and breakfast had everything we needed would definitely recommend 😊
Source: google.com
Lovely hotel with excellent staff. Our bedroom was fine but the en-suite bathroom was distinctly tired. Also noted the seats in one of the lounges were grubby. Had a disappointing dinner. But Covid must have had a big impact and they are working hard to get everything in tiptop condition. Will definitely go back in a year or two.
Source: google.com
A nice hotel, although slightly dated and the rooms are not all worthy of the price(rather small). It was dissapointing not to find tooth paste or tooth brushes for that matter in the bathroom. The ironing board/press was very old and dirty(the inner felt was coming apart and sticky) luckly I checked it before even thinking to iron my shirt(would have definitely ruined my shirt). In the morning for breakfast, we were told to sit anywhere and they’ll be with us. After more than 10min waiting, I had to walk over to the staff to ask to be served. It then took 20min to get a coffee(had to remind them again) and more wait for the food(note the salon was not busy at all) . In summary, a nice hotel but certainly not what you would expect from a 5 star hotel.
Source: google.com
I absolutely love The Grand, its so beautiful!
The staff are so accommodating and professional I can't fault their service.
The whole experience for my wife's birthday weekend was a wonderful experience that we will remember and one that we hope to repeat very soon.
Thank you to everyone that looked after us particularly Chris and Kole.
The staff are so accommodating and professional I can't fault their service.
The whole experience for my wife's birthday weekend was a wonderful experience that we will remember and one that we hope to repeat very soon.
Thank you to everyone that looked after us particularly Chris and Kole.
Source: google.com
First time visiting Eastbourne. This hotel and its staff are excellent. Nothing was too much trouble and the service was exceptional. Rooms clean and well presented, dining and bar areas pleasant and good atmosphere. The only thing for me personally that didn't suit was the mattress... too soft and spongy for me but to be fair that is my issue as I'm sure some people like a soft mattress. Overall this is a great place to stay and I would definately choose this hotel if staying again in Eastbourne - which I have to say is a really nice seaside location.
Source: google.com
Really great hotel. Enjoyed our visit. The only let down was the spa and bed pillows.
The spa was actually a health club with a fitness pool. Wasn't very relaxing but the treatments made up for it.
The pillows were bad. Too thick and too soft, we both woke up with a sore neck.
The spa was actually a health club with a fitness pool. Wasn't very relaxing but the treatments made up for it.
The pillows were bad. Too thick and too soft, we both woke up with a sore neck.
Source: google.com
Not a cheap hotel but not overly expensive either. You get what you pay for. Here you pay for an exceptional service where all the staff upon entering the hotel are helpful, attentive and engaging, and who make you stay, from start to finish, a pleasant one. Super hotel and highly recommended.
Source: google.com
We had lunch today for our anniversary. Very nice , quiet place. Service was excellent
The staff are amazing , very friendly
Food were delicious and great. Will be booking another lunch soon!
The staff are amazing , very friendly
Food were delicious and great. Will be booking another lunch soon!
Source: google.com
We spent six hours in the bar whilst prepping for a very large meeting, 10 of us, staff absolutely attentive. building looks fantastic from the inside like any building of that period, it needs money spending on it the gentleman's cloakroom is something else, as we work in the drainage industry it was worth looking at in this particular quarter outstanding historic pipework, I know sad.
Source: google.com
A beautiful hotel and great staff. A special mention for the excellent Maitre D, who was friendly and welcoming. He organised his small army of young waitresses and waiters, quietly and efficiently- and they performed with equal professionalism.
Source: google.com
We absolutely love, The Grand and can’t fault it ! We have been coming for over 16 years and our children have loved growing up with this wonderful treat! Staff are first class and always have been.. just about to book for Feb half term.
Source: google.com
I must say, I am in love with this place, my dream come true. Is exactly what I was expecting to find and feel. The fine taste of food and the architecture. Everything is perfect, elegant and romantic. I will definitely come back. Thank you for your grand service. Nr.1 🙏❤️
Source: google.com
My wife and I were attending a cream tea which was very nice. The service was excellent but the paintwork in the room we were in was showing its age. Overall it was a very enjoyable afternoon.
Source: google.com
Fantastic experience. The Grand lived up to its name, the staff were wonderful, attentive without being obtrusive, and very helpful. The room was excellent and the pools and health spa were superb.
Source: google.com
Lovely stay, staff were super. Good quality breakfast but didn't appreciate a group of feral children running around the bar area on Saturday night, very annoying!
Source: google.com
Great experience, staff are so attractive, beds are so comfortable and rooms are sparkling. we have stayed a few times with friends always a pleasure.
Source: google.com
A lovely, elegant venue with friendly, wellcoming staff. A first class choice for afternoon tea served exactly as it should be with a good choice of menu items. I will certainly return.
Source: google.com
What can one say? Superb service, very good food, rooms extremely comfortable. Vast elegant lounges and corridors like being on an ocean liner from the golden age. Good gym too.
Source: google.com
We went for afternoon tea, it was ok the food was acceptable but not great. The service is very good and the hotel is very nice. It was a bit expensive for what it was.
Source: google.com
The best ever hotel I've been to!
The room, restaurants and service are excellent.
Distance to the sea and external/internal swimming pools are also amazing. 5 Stars for 100%!
The room, restaurants and service are excellent.
Distance to the sea and external/internal swimming pools are also amazing. 5 Stars for 100%!
Source: google.com
