The Grand Hotel Eastbourne
Latest Reviews
As advertised, staying in the Grand Hotel really was a step back in time to the days of gracious living. Notably the staff were very cheerful and attentive and nothing was too much trouble. It's situation is perfect and the building is most impressive. Our room was perhaps a little tired and would benefit from some tlc but it didn't detract from our stay. I would highly recommend the hotel and hope to revisit soon.
Source: tripadvisor.co.uk
I stayed here in September but have stayed numerous times before. There simply isn't anywhere as good as The Grand at Eastbourne. If you want old fashioned service of the highest standard then this is the place to come. They are truely excellent at what they do and are on a par with the top London hotels. Can't wait to return.
Source: tripadvisor.co.uk
Myself and my husband were at the Grand on Wednesday for a spa day. It was lovely, nice spa area, nice massage and lovely afternoon tea.
They was good as husband needed gluten free so they made him a nice tea to accommodate him.
We treated ourselves and stayed over night.
We had a double deluxe room. The room was big, had all the nice extras like coffee machine and molten brown body washes. The bed was comfortable. They even come into the room early evening to move the pillows and water ready for bed.
Breakfast was nice.
It was a nice treat but expensive. Worth staying one night as a treat.
They was good as husband needed gluten free so they made him a nice tea to accommodate him.
We treated ourselves and stayed over night.
We had a double deluxe room. The room was big, had all the nice extras like coffee machine and molten brown body washes. The bed was comfortable. They even come into the room early evening to move the pillows and water ready for bed.
Breakfast was nice.
It was a nice treat but expensive. Worth staying one night as a treat.
Source: tripadvisor.co.uk
My partner and I wanted to treat ourselves to something a little special. We chose The Grand Hotel, Eastbourne and were so pleased that we did. The hotel is elegant, beautifully furnished with superb facilities and wonderfully competent and helpful staff. The Garden Restaurant was 'five-star' fine dining at its best, with a great menu and a superb wine list. The staff anticipated our every wish without intrusion or fuss. We highly recommend the Grand Hotel and look forward to our next trip to the beautiful town of Eastbourne and the opportunity to stay at the Grand once again.
Source: tripadvisor.co.uk
We booked a two night stay for us and one night stay for family to enjoy meal in The Garden Restaurant .All wine was on table ready as was table decorations and later on a birthday cake (gluten free) was brought out .
Staff saw to our every need and were very helpful in sorting out gluten & dairy free food for one guest .
Rooms were large and had everything you need - our only mistake was we should of asked for a wet room or shower only for a 90 year old ( shower in bath ) but she was happy with her room .
Fabulous stay again highly recommend great location too .
Staff saw to our every need and were very helpful in sorting out gluten & dairy free food for one guest .
Rooms were large and had everything you need - our only mistake was we should of asked for a wet room or shower only for a 90 year old ( shower in bath ) but she was happy with her room .
Fabulous stay again highly recommend great location too .
Source: tripadvisor.co.uk
Enjoyed our break. Room 128 is a huge suite and very nice, one criticism is the size of the bed in the room. We are not big people and we struggled with the narrow - barely double sized bed. A king would be far better in this room. The room was clean apart from the chrome and the door handles etc which would benefit a polish. Pool was divine in the hot weather and we enjoyed lunch and champagne on the terrace. The areas around the pool and steps into the spa are still in desperate need of a sweep and general tidy up. I hope this will be actioned by next years visit. Thank you very much for the anniversary card, it was most considerate. Lovely stay.
Source: tripadvisor.co.uk
We stayed for 3 nights in a deluxe double room which was better than expected after reading some other reviews, very comfortable bed, large bathroom and plenty of tea, coffee etc. Staff were all very friendly and attentive. We had evening meal in the garden restaurant which we felt was lacking something special for the price paid. The inside pool area was tiny and in need of updating for a 5 star hotel, some seats in the steam room looked awful and we were told “oh that’s just a stain” not good enough sort it. The walk from the inside pool to outside needs to be made to look nicer it’s very drab, though outside pool lovely. Breakfast on all three mornings was very good, hot and tasty. Drinks in the bar work out quite expensive with 10% added on every time. The staff make the place somewhere we would return.
Source: tripadvisor.co.uk
The Grand is our go to hotel when we want a luxury night away. From arrival to departure we are made to feel welcome and nothing is too much trouble for the friendly and efficient staff. Beds and pillows are excellent. Breakfast is very good with a great variety of items and with either a buffet or cooked to order service.
Source: tripadvisor.co.uk
The overall stay was wonderful. The value could be better and the WiFi could be drastically improved. The staff were wonderfully helpful and polite. The meals were tasty and they were very considerate of dietary restrictions.
Source: tripadvisor.co.uk
Food not hot, beds not king size or comfy. You are made to feel it’s a problem if you ask for anything not exactly on the menu - do not expect that of a 5* hotel. Cannot get food orders right especially when busy
Source: tripadvisor.co.uk
My husband and I have just spent saturday night at The Grand my first comment is I really dont know what planet the people who have given negative reviews on this hotel are living on they obviously visted a hotel in an alternative universe to us I have stayed in numerous luxury hotels around the world The Pennisula Bangkok and Shangri La Rasa Wing Penang and The Ritz in both London and Paris to name but a few and we are very fussy from the moment we arrived the servicewas impecable on arrival.there was a long queue for parking due to wedding the valet parker took our keys and we left the car in his capable hands the receptionist was very welcoming and professional.we immediately went for a pre booked afternoon tea in a very grand lounge it was wonderful our room was very attractive and comfortable room 311 we unfortunately only had a few hours before having to leave to attend a lecture by Dr Brian Cox at The Brighton Centre so were unable to have dinner on returning very late we ordered room service the menu was extensive the service very quick and our sandwiches with chips delicious after a great nights sledp we went down to a extensive delicious breakfast the hotel was very grand with wonderful furnishing in the bedrooms and public rooms so much nicer than the five star chain hotels we have stayed in around the globd I am already looking for the flimsiest excuse to be back at The Grand in Eastboune
Source: tripadvisor.co.uk
A lovely hotel, well kept, very posh. Great breakfast, nice room... Amazing outdoor pool. There's also a children's room, which is a really nice touch. The indoor spa is nice, but it's the outdoor pool that really shines... The prefect late summer break!
Source: tripadvisor.co.uk
From the moment we arrived to the moment we left we were treated like royalty. The room was gorgeous, beautiful fornishings so comfortable especially the Queensize bed. We had some delicious food in the lounge bar. The breakfast was to die foer, especially the bacon and large mushrooms. Just cannot wait for our next visit to The glorious Grand Hotel Eastbourne.
Source: tripadvisor.co.uk
On arrival I was glad that I had reserved a car park space as a significant part of the car park was roped off in anticipation of the arrival of The Rolls Royce Enthusiast Club. Reception staff were superb and as luck would have it our room was ready for us,{at 13.30}. My wife and I then decided to have lunch in the Garden Restaurant which was very good. However we were a little disappointed to find that the dinner menu was by and large identical. Also the menu is the same for two days, don't forget to add 10% on to the bill. After a walk along the front it was time to return to freshen up for dinner. Let's have a drink before. I ordered a vodka martini and Ann had a martini and lemonade £29.87 !!,{including that 10%}. Breakfast is on a buffet basis. I understand the logic of this as it would take so long to serve everyone individually, but I have to say it was not what I expected when we first visited The Grand back in 2016.Our room was pleasant enough,we found the double bed a bit small as we are used to a king size at home. Its a lovely building though with so much history.
Source: tripadvisor.co.uk
Excellent service, with very good and professional staff. Everything you would expect from a 5 star hotel is at The Grand. I can’t rate the staff highly enough. The gourmet dinner in the Mirabelle restaurant exceptional with top draw service.
Source: tripadvisor.co.uk
We dined Mirabelle and had a wonderful meal, and excellent service.
We had a very good room and a comfortable bed. only problem was the wifi. we had tea in the lounge and the service was good. Breakfast was very good.
We had a very good room and a comfortable bed. only problem was the wifi. we had tea in the lounge and the service was good. Breakfast was very good.
Source: tripadvisor.co.uk
Disappointed that evening meal menu was the same for 3 nights, otherwise all aspects were good. have booked for B&B only for next stay in October. Will make alternative arrangements for evening meal. Staff very helpful as usual.
Source: tripadvisor.co.uk
We spent two days at the 5* Grand Hotel in Eastbourne. The staff are all friendly and ready to offer guests a warm welcome as soon as you drive up to this impressive white building on the sea front.
The car park is small given the size of the hotel however the concierge have parking down to a fine art and within minutes we were ready to check in. The receptionist asked us about our journey while the checking in process was completed and asked if we required assistance with our luggage.
Our room was on the first floor a lovely suite with terrace over the front entrance with sea view.
The room was well equipped with everything we required for a relaxing stay.
We dined in the garden restaurant on the first evening and the Mirabelle the hotels fine dining restaurant on the second evening. We recommend that you try the Mirabelle restaurant at least once during your stay.
Breakfast is available in the Garden Restaurant although we were offered tables on the concourse overlooking the garden on both mornings which we enjoyed.
It is a short walk to the town centre where you can experience old and new, the shopping centre has a good range of shops. There is a well stocked delicatessen Barley Sugar en route to the shops and worth popping into.
The sea front is just across the road if you fancy a stroll and a short walk to the pier.
A short drive to Beachy Head and Burling Gap.
The hotel has indoor and outdoor pools we didn’t have time on this visit to use them.
A very enjoyable stay.
The car park is small given the size of the hotel however the concierge have parking down to a fine art and within minutes we were ready to check in. The receptionist asked us about our journey while the checking in process was completed and asked if we required assistance with our luggage.
Our room was on the first floor a lovely suite with terrace over the front entrance with sea view.
The room was well equipped with everything we required for a relaxing stay.
We dined in the garden restaurant on the first evening and the Mirabelle the hotels fine dining restaurant on the second evening. We recommend that you try the Mirabelle restaurant at least once during your stay.
Breakfast is available in the Garden Restaurant although we were offered tables on the concourse overlooking the garden on both mornings which we enjoyed.
It is a short walk to the town centre where you can experience old and new, the shopping centre has a good range of shops. There is a well stocked delicatessen Barley Sugar en route to the shops and worth popping into.
The sea front is just across the road if you fancy a stroll and a short walk to the pier.
A short drive to Beachy Head and Burling Gap.
The hotel has indoor and outdoor pools we didn’t have time on this visit to use them.
A very enjoyable stay.
Source: tripadvisor.co.uk
Calm environment, Staff very courteous. I liked the comfortable seats in the room.
We had only a simple breakfast but it seems that we paid for the full English one.
The position near the beach was just what we wanted.
We had only a simple breakfast but it seems that we paid for the full English one.
The position near the beach was just what we wanted.
Source: tripadvisor.co.uk
The Grand Hotel in Eastbourne is elegance personified! Everything about it is First Class from the bedrooms to the staff and not forgetting the restaurant. The leisure facilities, particularly the outdoor and indoor swimming pools ,are well maintained and spotlessly clean. The location is excellent and literally two minutes from the seafront. My whole stay was wonderfully relaxing and I will definitely be back!
Source: tripadvisor.co.uk
I booked the half board package for 2 nights and its worth it.as the food is very good and they change menu everyday.except for breakfast.big room and excellent view from the room.like the professionalism and quality service of roger and fennie at the garden restaurant
Source: tripadvisor.co.uk
The hotel has an 5* rating for a reason. It always delivers a 5star service from the moment you arrive until the time that you leave. Even if there is a problem they are willing to listen and deal with the issue professionally. Plus a great Location great.
Source: tripadvisor.co.uk
our 2nd visit, upgraded to a sea view room ,and it was worth it, fantastic room. The staff were all brilliant from being greeted by the doormen ,checked in at reception, being looked after by the bar staff and served at breakfast all the staff are to be highly commended.
Source: tripadvisor.co.uk
Another amazing stay at The Grand. On arrival we were told we had received a complimentary upgrade to a sea view suite which was a lovely touch. We had a delicious meal in the garden restaurant. Overall we cannot fault our stay and can't wait to return.
Source: tripadvisor.co.uk
Like the other hotels in the chain this is an old style hotel but it’s charm is in its history and it’s Staff all of whom were absolutely lovely.
They work hard to make your stay as comfortable and stress free as possible.
Breakfast is absolutely superb!!
They work hard to make your stay as comfortable and stress free as possible.
Breakfast is absolutely superb!!
Source: tripadvisor.co.uk
