The Grand Hotel Eastbourne
Latest Reviews
Took my wife for a pamper weekend here and was not disappointed will recommend this hotel to anyone that's looking great hotel for a great time. Hotel staff from the time getting there till the time we checked out could not do enough for us they were so friendly and courteous knowledgeable no request was to big or to small
Source: tripadvisor.co.uk
Absolutely loved our stay at The Grand. From the moment we arrived to the moment we left, everyone was so helpful and friendly. The staff take great pride in the hotel. Would most definitely stay again.
Source: tripadvisor.co.uk
Great to be back, after some time away,very personal hotel,in the best spot in Eastbourne.
Really helpful staff thoughout the hotel
Really relaxing
If you drive there they have very experenced parking staff.
Really helpful staff thoughout the hotel
Really relaxing
If you drive there they have very experenced parking staff.
Source: tripadvisor.co.uk
I was very impressed with the service of all staff and cleanliness of my room. I will be returning hopefully to experience Your fine dining restaurant. The location was ideal and the hotel certainly lived up to its name.
Source: tripadvisor.co.uk
Once again a fabulous weekend stay at the Grand Hotel. Absolutely excellent...can’t be bettered . Staff are all wonderfully helpful . Nothing is too much trouble. Superb evening entertainment on Friday and Saturday with live music and dancing in the main lounge .....Always plenty to do and lovely places to visit on the south coast. St Leonard’s and Hastings are particularly lovely.
Source: tripadvisor.co.uk
We stayed here for 3 nights and were sorry to leave. The staff, food, accommodation and leisure facilities were all perfect , although it would have been a bonus if the outdoor pool was open until a little later:-)
You can't get closer to the sea, and just a short walk into town, yet so peaceful we slept incredibly well. Will definitely visit again.
You can't get closer to the sea, and just a short walk into town, yet so peaceful we slept incredibly well. Will definitely visit again.
Source: tripadvisor.co.uk
Elegant hotel, amazing staff, lovely weekend, celebrating mother's 92nd birthday so had wheelchair also dog, amazingly dog friendly. Nothing was too small for staff to do, highly recommended would stay again. Slight improvemet opportiunity, simplfy the layout of the bill
Source: tripadvisor.co.uk
It was hard not to give this stay 5/5. Our stay was lovely. My particular highlights were the breakfast experience , the attentiveness of all staff and the cocktail bar experience. We also used the in and outdoor heated pool, gym area and spa. The gym was a bit disappointing as it is very small. My only main complaint was the bed. It was quite a small double and very soft. This meant we were uncomfortable and kept waking each other up every time we moved. Nonetheless someone else in our group had a very big and firmer bed. Overall though we had a lovely weekend.
Source: tripadvisor.co.uk
The Grand Hotel certainly lived up to its name. There was always the possibility that the hotel would be a faded version of its old self. This was definitely not the case, the hotel was impeccably maintained and the old grandure was intact. The stand-out feature of the hotel though was the staff. Without exception they maintained a perfect balance between friendliness and courteousness. It was a pleasure to stay there, which is exactly what it should be. There were innumerable small touches that raised the hotel from a run-of-the-mill good hotel to a top class hotel. The acid test: would I stay there again? Absolutely I would!
Source: tripadvisor.co.uk
What a lovely hotel....staff and amenities are excellent....positioning of hotel in Eastbourne is excellent.
Absolutely gorgeous food. Rooms are very clean . Will certainly recommend to our friends.
Thank you The Grand.
Absolutely gorgeous food. Rooms are very clean . Will certainly recommend to our friends.
Thank you The Grand.
Source: tripadvisor.co.uk
Excellent room overlooking the sea. We booked because I am recovering from cancer treatment and both my wife and I thought it would do us good to have break. Special thanks to Stephanie Malvoisin the chef in the Mirabelle Restaurant who prepared a special menu for me within an hour of checking in. Also the receptionist who personally typed out the menu and brought it to our room. Exceptional sevice.
Source: tripadvisor.co.uk
Yet another grand weekend stay at the Grand. Another lovely room, beautiful furnishings. Excellent housekeeping service. Breakfast buffet has everything. Dinner menu was comprehensive, food excellent but a little bit pricey. Lovely stay from start to finish.
Source: tripadvisor.co.uk
We all had a fantastic weekend stay at the Grand Hotel. The rooms are excellent clean and comfortable. The morning breakfast and lunch was really good.
Great views, the hotels location is right opposite the sea front.
Great views, the hotels location is right opposite the sea front.
Source: tripadvisor.co.uk
We really enjoyed our stay. Food was good. Mirabelle was terrific. I think on reflection we should have booked a sea view room. But rear refurbished up high is probably good too. Pool outside was fabulous, even in April at 7.30am!! Kiddies get to wear cute bathrobes and slippers. No minibars in rooms which was a shame. I'd love to stay again in Summer and book a balcony.
Source: tripadvisor.co.uk
Had a nice time staying in the hotel and the staff were brilliant throughout. We had some spa treatments which were really nice and all service was perfectly polite. However the hotel is feeling like it needs some refurbishment. Rooms are dated and bathrooms really not what you'd expect from a five star hotel. The spa facilities are fine but it feels like you're walking through the basement of an office block to get to them. All in all a nice stay, good location and great staff, but the hotel needs some TLC!
Source: tripadvisor.co.uk
My wife and I had another very enjoyable and relaxing break. The Grand Hotel is located in a lovely part of Sussex. The promenade must be one of the most attractive in the UK, accessible at three different levels. We chose to take the bracing walk to Beachy Head followed by an equally enjoyable visit to Birling Gap. A short walk in the other direction and we enjoyed excellent fish and chips at the Pier cafe.
All this exercise is an ideal preparation/ excuse to take full advantage of the splendid facilities of the hotel. The comfort of the room with a splendid sea view, together with all the other amenities, in particular the restaurants, left us with some very happy memories. Above all however our overriding impression was of a friendly and helpful staff who did everything they could to make sure that our stay was as enjoyable as possible. On one of the days we were there the car park was like a tin of sardines and it was amazing how the staff were able to move the cars around, as in a game, to free the car that needed an exit. We ate in the Mirabelle restaurant and the work of Elena, Calvin and Ben made us realise just how important the staff are in enhancing the dining occasion. We have visited the Grand Hotel on many occasions during the last three years and it is noticeable that many of the staff are still there.
We are looking forward to our next visit.
All this exercise is an ideal preparation/ excuse to take full advantage of the splendid facilities of the hotel. The comfort of the room with a splendid sea view, together with all the other amenities, in particular the restaurants, left us with some very happy memories. Above all however our overriding impression was of a friendly and helpful staff who did everything they could to make sure that our stay was as enjoyable as possible. On one of the days we were there the car park was like a tin of sardines and it was amazing how the staff were able to move the cars around, as in a game, to free the car that needed an exit. We ate in the Mirabelle restaurant and the work of Elena, Calvin and Ben made us realise just how important the staff are in enhancing the dining occasion. We have visited the Grand Hotel on many occasions during the last three years and it is noticeable that many of the staff are still there.
We are looking forward to our next visit.
Source: tripadvisor.co.uk
Master suite has amazing sea views. The staff are welcoming and very hospitable.
Spa facilities are great. The food and service absolutely FIRST CLASS!!!
No hesitation in saying amazing stay and would return again.
Indoor and outdoor swimming pools are a bonus.
Highly recommended
Spa facilities are great. The food and service absolutely FIRST CLASS!!!
No hesitation in saying amazing stay and would return again.
Indoor and outdoor swimming pools are a bonus.
Highly recommended
Source: tripadvisor.co.uk
We like to stay at this hotel because it is convenient for us to visit family. We always find it to be really comfortable too. The hotel has other facilities we can use if we wish and we are very near to the town to have a good look around and shop. The theatres are close by and we usually have an evening out and enjoy what's on. The staff at the hotel are always very pleasant and helpful.
Source: tripadvisor.co.uk
Again after a short time we visited this wonderful hotel, and we will come back soon. The dedication of the staff , the good food and beverage is remarkable. We really like the atmosphere of the typical British hotel so much.
Source: tripadvisor.co.uk
felt the bedroom was tired for a deluxe room. The only dinner taken was very average for the price. We eat out 2nights and that was better. Bedroom roomy but toilet was stained and shower dated. The entertainment was okay on each night. I felt the service was average for a 5 star hotel. I don't think the restaurant was very good for dinner. There is better value in restaurants in the area. The porter /door service was excellent. Not happy I was asked for payment on arrival when I had already pre paid. The entrance/lounges are very nice, but feel this hotel is riding on its past reputation. We had a deluxe room but it was very average and bathroom was dated.
Source: tripadvisor.co.uk
We stayed for two nights in early April and found a beautiful hotel with excellent staff. The disappointment was when we had dinner in their Mirabelle Restaurant. The quality of food was terrible and my wifes fish dish had been placed in a hot oven to keep warm and resulted in a scorched surface and hard fish. A succulent John Dory ruined !! My own lamb dish was so tough that it was difficult to cut let alone chew. We have never experienced such poor quality and overpriced food in a so called top restaurant. What a shame to ruin a beautiful hotel with a poor a la carte restaurant.
Source: tripadvisor.co.uk
Booked a deluxe room with quuen bed with side sea view. The room was not as pictured and was difficult to get round side of bed. Bed was not a queen bed and room was very small and very warm at night. Having not slept very well the first night we Asked to move rooms and paid £90 more per night.
Source: tripadvisor.co.uk
Easter in the grand hotel perfect has usual . The staff are wonderful. All round great . We always have half board in booking . I have stayed in some of the finest hotels in Europe this is on parr. Sea view room is a must if possible. Why would you not want to dress for dinner? Class elegance yet again will be returning.
Source: tripadvisor.co.uk
Lovely hotel, great staff, beach side location, the heated pools were great temperature. Breakfast was wonderful and the staff were so friendly and helpful, nothing to much trouble.
Our room had recently been refurbished, very nice decor.
Our room had recently been refurbished, very nice decor.
Source: tripadvisor.co.uk
a wonderful venue, superb rooms with very good chambermaids. Food rather ordinary for prices charged, then a surcharge on top. Restaurant staff need better training, but I have to concede that the hotel was very full, and the staff on the whole very kind and obliging.
The putting green needs mowing more often! BUT ENJOYED MY TIME WITH YOU IMMENSELY
The putting green needs mowing more often! BUT ENJOYED MY TIME WITH YOU IMMENSELY
Source: tripadvisor.co.uk
