Old Government House Hotel & Spa
Latest Reviews
My wife and I stayed for a couple of nights in mid-summer. The staff are all very friendly and helpful, to the point that they had gone out and purchased a box of Maltesers at my request so they were on the bed when we arrived.
Source: tripadvisor.co.uk
We stayed here for four days. Our room was just perfect with a beautiful view over St. Peter Port Harbour. We found it difficult to draw ourselves away from watching the ever changing actvities going on in the harbour. The room had every comfort and amenity that one would expect from a high end hotel. The staff were such friendly and helpful people many of whom were clearly passionate about providing the best service that they could for us, for example going out of their way to help us find local walks many of which they had tried themselves. The two resteraunts in the hotel were again exceptional, top class cuisine served by organised and very efficient staff. This hotel is well worth a visit.
Source: tripadvisor.co.uk
The friendliness and commitment to providing good service from all the staff we came into contact with couldn't be faulted. The breakfasts and meals in The Brasserie restaurants were also first class. On this occasion we did not eat in the The Curry Room but it did look splendid and we would certainly eat there on another visit. The standard of housekeeping was also perfect and the room and bathroom was kept spotless. As this hotel is located in an old building the rooms tend to be very individual and it is worth ascertaining what you are actually booking. Our room was a King sea view (107) but was accessed along corridors and stairways away from lift access so may not be suitable for all. The decor also was a little underwhelming and could do with refurbishment for a 5* hotel. The thick net type curtains at the windows made the sea view impossible to see without somehow tying them back and I really think this is something the hotel should look at. But all in all a lovely stay and we would return.
Source: tripadvisor.co.uk
We had a very relaxing stay at OGH Guernsey. The staff were very attentive, polite and helpful without being overbearing or intrusive. The food was excellent and service faultless. It was particularly impressive that we were welcomed by name wherever we went in the hotel. Nothing was too much trouble and the staff were very willing to help. Truly special hotel on a pearl of an island. We will definitely return.
Source: tripadvisor.co.uk
Thanks so much to the Old Government House hotel. Service was so wonderful: I was running the Guernsey Marathon and the room was fit for a Queen! When I When On arrival I got a personal call in my room from the Manager to ask if I had any special requests for the room or breakfast very polite and considerate. Another really lovely touch was a card from the hotel wishing me "Good Luck" in the marathon which I still have here at home ! Very sweet.
I could not believe it when I switched on the TV and it had my name personalised on the screen!! it had lots of movies available including latest releases and the sound and picture were like being at a movie in a big cinema.
The views form the Dining Room were exquisite and each room is full of beautiful regency style furniture. Truly a Royal experience ! There were beautiful quaint little dogs on the cushion covers too and lots of old fashioned sweets very gorgeous and newspapers to help yourself to in the breakfast room.
The breakfast room had everything on offer one could possibly imagine or desire a huge range from masses of cereals to pancakes and different eggs full English and anything one could wish for! There were piles of fresh fruit like blackberries and blueberries which I ate with cream at breakfast so healthy and yummy and what I most wanted.
Beautiful views of the coast from the bedrooms. Very central to St. Peter Port amenities but also a great view from the hill top.
I loved the artwork in the bedrooms, mine were Surrealist Dali style twinkly horses just perfect!!
The bubble bath and special gorgeous spa salts and I soaked in that for a long time.
What a wonderful hotel. Thankyou ! Staff always on hand and keen to help and show you to your room! Room service come round to arrange the room and bring papers in the evening. I felt like I was in an Agatha Christie novel or part of the Royal Family. This and one other hotel are my all time favourites.
I could not believe it when I switched on the TV and it had my name personalised on the screen!! it had lots of movies available including latest releases and the sound and picture were like being at a movie in a big cinema.
The views form the Dining Room were exquisite and each room is full of beautiful regency style furniture. Truly a Royal experience ! There were beautiful quaint little dogs on the cushion covers too and lots of old fashioned sweets very gorgeous and newspapers to help yourself to in the breakfast room.
The breakfast room had everything on offer one could possibly imagine or desire a huge range from masses of cereals to pancakes and different eggs full English and anything one could wish for! There were piles of fresh fruit like blackberries and blueberries which I ate with cream at breakfast so healthy and yummy and what I most wanted.
Beautiful views of the coast from the bedrooms. Very central to St. Peter Port amenities but also a great view from the hill top.
I loved the artwork in the bedrooms, mine were Surrealist Dali style twinkly horses just perfect!!
The bubble bath and special gorgeous spa salts and I soaked in that for a long time.
What a wonderful hotel. Thankyou ! Staff always on hand and keen to help and show you to your room! Room service come round to arrange the room and bring papers in the evening. I felt like I was in an Agatha Christie novel or part of the Royal Family. This and one other hotel are my all time favourites.
Source: tripadvisor.co.uk
Everyone at the hotel were so friendly helpful we had such a relaxing stay .It was also our anniversary while we were there and we were made to feel very special.well worth a return visit we tayed at hotel 41 another in the chain and we're both of very high standard.
Source: tripadvisor.co.uk
Excellent service, wonderful food and overall an excellent break. If you have to find fault, the room was a little disappointing. You have to accept that it is not a " standard box" hotel and most of the rooms are individual. Staff are very attentive without being overpowering and condescending.
Source: tripadvisor.co.uk
We came to Guernsey for a short 3 day break. We booked this hotel based on the reviews but did not expect it to necessarily be one of the main parts of the holiday. However, this hotel was so incredible that we very much enjoyed spending time there and taking in its beautiful surroundings. We tend to drop our bags and spend most of our holidays out and about exploring. On this occasion, we did not follow our pattern. Out of the three days we were in Guernsey we spent one whole day in the hotel - the morning and afternoon were spent by the pool and the evening in the garden and restaurant. The hotel, the building, the rooms, the restaurant, the bars, the garden, the pool are all incredible and drenched in history and class. I cannot end this review without saying an incredible thank you to all the staff. They made us feel very special and our visit was all the more incredible for it. We would highly recommend this hotel to everyone we know and we would only stay there on our return trip to Guernsey.
Source: tripadvisor.co.uk
We stayed in a superior room with a sea view which was very luxurious with fab finishing touches. The breakfast was a very high standard and the service from the welcome at the reception to the restaurant and also from housekeeping was exceptional. It was my husbands birthday during our stay...we didn't tell anyone but when we returned to our room there was a small birthday cake waiting for him (the cards gave it away!!).
Source: tripadvisor.co.uk
Service and attention to detail was exceptional, the staff couldn't do enough for us. We were made to feel very welcome. The room was stylish and comfortable, the en-suite bathroom was fitted out to a high specification.
Source: tripadvisor.co.uk
A brief visit to Guernsey lead us to the OGH and exactly the break we needed. This is a proper 5 star hotel, luxurious, relaxed and welcoming. The food in both the Curry Room and the Brasserie was exceptional, whilst the fabulaous breakfast kept me happy well into the day. A special mention for Paul on the piano is required for the way he added to the evening atmosphere - thank you Paul.
Thank you too to all the staff who made our stay a memorable one, but certainly not our last at this great hotel.
Thank you too to all the staff who made our stay a memorable one, but certainly not our last at this great hotel.
Source: tripadvisor.co.uk
This hotel is an experience and a real 5 star unlike some which purport to be. The initial welcome was friendly but professional. I liked the way one could easily talk to staff. No member of staff passed us without acknowledging us. Personally, I like that. We were 4 couples and all had great rooms. The hotel is a maze of corridors and due to its age they are several bedrooms up lots of stairs. This was fine for us although I did feel a little sorry for the porters when carrying luggage. If you need a room without stairs to climb, I have been assured by management that there are some reachable by lift so do not let this put you off a great experience.
The facilities at the hotel are great- spa, outdoor swimming pool in beautiful surroundings, several bars and dining areas. During the afternoons it was lovely to see so many people ( not necessarily staying guests) taking afternoon tea. Looked delicious. Breakfast was too. We would most certainly recommend this hotel without reservation and hope one day to return.
The facilities at the hotel are great- spa, outdoor swimming pool in beautiful surroundings, several bars and dining areas. During the afternoons it was lovely to see so many people ( not necessarily staying guests) taking afternoon tea. Looked delicious. Breakfast was too. We would most certainly recommend this hotel without reservation and hope one day to return.
Source: tripadvisor.co.uk
Just leaving Guernsey and Old Government Hotel where we have enjoyed a luxurious week. Everything about it from start to finish was excellent. The staff are excellent, nothing was too much trouble. The food superb, breakfast a relaxed leisurely affair with an excellent choice of foods. The facilities were fantastic and we enjoyed using the gym, the spa and the pool where the staff were extremely attentive and very helpful. The whole experience is highly recommended.
Source: tripadvisor.co.uk
We have just returned from a weekend at The OGH for our 30th Wedding Anniversary. From the moment we were picked up from the airport, to the moment we dropped off, we were treated with courtesy and kindness. Nothing was too much trouble and the staff, from reception to the young boys who looked after us at the pool were charming and attentive.
We enjoyed wonderful food, from the delicious breakfast to terrific sandwiches in The Crown Tavern and a memorable dinner in The Brasserie.The morning of our Anniversary we had a really special champagne breakfast and as a surprise they even cooked my husband's favorite deviled kidneys.
We were really sad to leave and cannot thank them enough for making our anniversary so memorable.
We enjoyed wonderful food, from the delicious breakfast to terrific sandwiches in The Crown Tavern and a memorable dinner in The Brasserie.The morning of our Anniversary we had a really special champagne breakfast and as a surprise they even cooked my husband's favorite deviled kidneys.
We were really sad to leave and cannot thank them enough for making our anniversary so memorable.
Source: tripadvisor.co.uk
The quality of service at the OGH is just amazing, the staff is friendly and always try to anticipate your needs in a non-intrusive way.
With the booking confirmation I received a form to write our preferences for the room (pillows, need a DVD player etc...). It turned out that my daughter had brought some DVDs and I hadn't requested a DVD player, I called the concierge to ask if we still could have one, not only it was installed in the room 10mn later but the concierge sent us complementary pop corn.
The Brasserie restaurant serves very good food and the bar has an immense choice of fine alcohol.
We will go back.
With the booking confirmation I received a form to write our preferences for the room (pillows, need a DVD player etc...). It turned out that my daughter had brought some DVDs and I hadn't requested a DVD player, I called the concierge to ask if we still could have one, not only it was installed in the room 10mn later but the concierge sent us complementary pop corn.
The Brasserie restaurant serves very good food and the bar has an immense choice of fine alcohol.
We will go back.
Source: tripadvisor.co.uk
Wow what an amazing hotel. You can spend hours exploring this great old hotel. There are different rooms to be found upstairs and down.
Rooms a loverly and well looked after we found everything used was replaced with out asking.Rooms had jug,coffee,tea making and great biscuits
Breakfast everything you could want other meals excellent must say my steak sandwich was one of the best I have had
Rooms a loverly and well looked after we found everything used was replaced with out asking.Rooms had jug,coffee,tea making and great biscuits
Breakfast everything you could want other meals excellent must say my steak sandwich was one of the best I have had
Source: tripadvisor.co.uk
3 night stay in a lovely hotel some exceptional staff who really made you feel good as well as magnificent curry on 1st night even if the service was extremely slow that night. Highly recommended for anyone visiting Guernsey. Wonderful spaces in which to sit and relax and fabulous breakfasts
Source: tripadvisor.co.uk
Definitely one of the best 5 star hotels we have stayed in! We spent a week here.
Breakfasts and dinners are excellent.We especially enjoyed hearing the pianist in the
restaurant in the evening. All of the staff were polite and helpful, particularly Maria and Daniel on reception and Sara for manicure and massage.The heated outdoor
swimming pool is fabulous!. We could not find fault with anything during our stay.
We are looking forward to our next visit!
Breakfasts and dinners are excellent.We especially enjoyed hearing the pianist in the
restaurant in the evening. All of the staff were polite and helpful, particularly Maria and Daniel on reception and Sara for manicure and massage.The heated outdoor
swimming pool is fabulous!. We could not find fault with anything during our stay.
We are looking forward to our next visit!
Source: tripadvisor.co.uk
Probably the best hotel in Guernsey. Its location is perfect for the town centre and the harbour.
It has a great range of restaurants and a super spa adjacent to the main hotel.
The rooms are lavishly fitted out some with fantastic views of the harbour and surrounding islands.
Highly recommended for pleasure or business.
It has a great range of restaurants and a super spa adjacent to the main hotel.
The rooms are lavishly fitted out some with fantastic views of the harbour and surrounding islands.
Highly recommended for pleasure or business.
Source: tripadvisor.co.uk
We stayed at this hotel for a weekend at the end of July to celebrate our Ruby Wedding Anniversary. On arrival we had been upgraded to a suite which was a very nice gesture and the room was lovely. Unfortunately the service we received on this occasion was nothing like the service we had experienced on a previous visit.
The service at dinner on the Saturday night was incredibly slow and the end of the meal when we were presented with the bill to sign it was incorrect. The second night the service was better and we did get a glass of complimentary champagne. It did take three attempts to get our bill correct at the end of the evening though.
On the final morning we sat at a table for breakfast, went up to the buffet and returned to find some other couple sitting at our table. We just politely found another table to sit at, but this should never have happened.
The hotel management are aware of our thoughts on the service and have offered us a complimentary dinner if we visit again.
I would still recommend the hotel to other people because it is a lovely hotel with fine furnishings and is beautifully maintained. I think perhaps we were just unlucky but for a special wedding anniversary the whole experience did not feel special, especially after reading other peoples reviews on their special occasions.
The service at dinner on the Saturday night was incredibly slow and the end of the meal when we were presented with the bill to sign it was incorrect. The second night the service was better and we did get a glass of complimentary champagne. It did take three attempts to get our bill correct at the end of the evening though.
On the final morning we sat at a table for breakfast, went up to the buffet and returned to find some other couple sitting at our table. We just politely found another table to sit at, but this should never have happened.
The hotel management are aware of our thoughts on the service and have offered us a complimentary dinner if we visit again.
I would still recommend the hotel to other people because it is a lovely hotel with fine furnishings and is beautifully maintained. I think perhaps we were just unlucky but for a special wedding anniversary the whole experience did not feel special, especially after reading other peoples reviews on their special occasions.
Source: tripadvisor.co.uk
Lovely room overlooking pool where my wife and I swam before breakfast and late afternoon. Great breakfast and supper. Fantastic staff in every department. Fab views across the sea.
All wonderful.
George and Jane T
All wonderful.
George and Jane T
Source: tripadvisor.co.uk
in two words....absolutely great!!!!! Every penny worth...
We pre-booked a room in June, when we came in we took the upgrade to a balcony room, and we were surprised when we got in! Just beautiful. After a trip full of B&B's, small hotels and very good and very bad guesthouse we 'landed' in the OGH....and slept for hours....
what a great experience!
Thanks for the great hospitality!!
We pre-booked a room in June, when we came in we took the upgrade to a balcony room, and we were surprised when we got in! Just beautiful. After a trip full of B&B's, small hotels and very good and very bad guesthouse we 'landed' in the OGH....and slept for hours....
what a great experience!
Thanks for the great hospitality!!
Source: tripadvisor.co.uk
This is a well furnished 5 Star hotel only a few minutes walk into the main shopping/eating area of St Peter Port. The staff were friendly and pleasant and not overly attentive, which I liked. The queen-sized bedroom was well soundproofed, well maintained and very clean, albeit much smaller than I had expected. There was plenty of wardrobe/drawer space, plentiful towels and tea/coffee making items. Our room was at the rear with great views over the swimming pool, Castle Cornet and the sea. The buffet breakfast offered a large selection of fresh fruits, cereals, some meats and cheese, plus pastries. The cooked breakfast menu was vast and the food was good and well presented. We did not eat any other meals at the hotel as there are plenty of restaurants in St Peter Port, especially in the Old Quarter, which offer far better value and simpler menus. My travelling companion used the hotel gym twice and thought it was excellent being a regular gym user! There were some nice touches such as a turn down service in the evening, staff parked your car if required and large towels were made available on the sun loungers.
My only gripes were immediately upon booking in we were offered an upgrade to a room with a balcony for an additional £25 per night. As if we were not paying enough already! A mild inconvenience was that the receptionist insisted on taking an impression of our credit card on arrival i.e. we had to put the card in the payment machine even though no payment was taken. And we did the same on leaving, only this time the actual payment was taken. This caused us some confusion as we thought payment had been taken upon checking in.
Overall I found the hotel to be most pleasant and would definitely stay again.
My only gripes were immediately upon booking in we were offered an upgrade to a room with a balcony for an additional £25 per night. As if we were not paying enough already! A mild inconvenience was that the receptionist insisted on taking an impression of our credit card on arrival i.e. we had to put the card in the payment machine even though no payment was taken. And we did the same on leaving, only this time the actual payment was taken. This caused us some confusion as we thought payment had been taken upon checking in.
Overall I found the hotel to be most pleasant and would definitely stay again.
Source: tripadvisor.co.uk
As you'd expect the service, cleanliness, facilities, atmosphere is excellent. The staff were friendly but professional, food (breakfast and The Curry Room) was delicious, the bedroom (room111) very comfortable with a good view of the harbour. Loved the choice of pillows and cafetierre in the room (simple things!) but less keen on the not very warm bar area (air con) and the windowless spa area.
Source: tripadvisor.co.uk
This hotel is really lovely. It has an old world charm about it. We caught the local bus from the airport into St Peter’s Port for £1 and then walked up the hill – not something to do if you have more than one bag each. The staff are very helpful and the meals we had there were lovely. It was great to relax in the bar and read the paper before dinner with the soft background live music just adding ed to the ambience. From the hotel we did some lovely walks and then when tired caught the local bus back.
We hope to return.
We hope to return.
Source: tripadvisor.co.uk
