Old Government House Hotel & Spa
Latest Reviews
I chose the OGH after reading many reviews here on Tripadvisor and overall the hotel did not disappoint. The location cannot be beaten for seeing the sights of Guernsey. Staff were lovely right from check in to check out, accomodation is of a good standard (wouldn't have minded a proper mirror in the bedroom though), requests were catered for, food and drink were of a high standard. My only slight gripe and why I have not given it five out of five is that there was building work on going during our stay. We could not hear it from any part of the hotel, except the braserrie during breakfast which is the last thing you want to hear first thing in the morning.
Source: tripadvisor.co.uk
Brilliant hotel - I went with my sister for a 40th birthday celebration and we loved every minute. This hotel gets it right on all fronts including luxury, service and location. Thoroughly recommend. Hotel is set with magnificent views down to the harbour.
Source: tripadvisor.co.uk
A wonderful place to stay. Fantastic service and great decor - all the staff made you feel so welcome. We would certainly recommend this Hotel- a very pleasant experience. We enjoyed every minute of our stay.
Source: tripadvisor.co.uk
We stayed 5 nights at OGH. Extremely helpful staff at all levels of service. Room 327 spacious and clean with luxury bedding, chairs, sofa , tv with Sky sports, desk, free wi-Fi throughout the hotel, Internet room for getting those boarding passes printed. Food excellent, from breakfast to dinner. Car was parked by concierge and brought round when needed. Tickets for island hopping organised. Garden charming and we managed to sit out a few times as we were lucky with the weather. Didn't brave the pool but saw comfortable sun beds and towels etc placed out just in case!
Source: tripadvisor.co.uk
Exceptional service from all the staff; beautifully furnished bedrooms and decorations generally. Good selection of food and shellfish. Well situated for walking in and around the town. Lovely garden and pool and a spa for an added touch of luxury! An excellent choice for a long weekend.
Source: tripadvisor.co.uk
Stayed here for the bank holiday and a wedding. The room was very small and to use the tea facilities within the room we had to put the kettle on the floor by the plug.The room service was fantastic our room was made up each morning by the time we got back from breakfast but breakfast services was extremally and painfully slow and in the evening the beds were turned down and the room tidy, But this is a huge but there was no hot water in the shower we had to have baths and the morning we left we had to go without a shower as there was no time for a bath.
The afternoon tea was amazing could not fault it in anyway.
We were vry disappointed that it was not really equipt for disabled people.
Staff there were very polite but on times the service did faulter one minute their all there to help then all of a sudden no one was around.
The food at breakfast was not 5* standard the full english was covered in grease to the point you had puddles of grease on your plate the poached eggs were not fully cooked you still had see though whites and the eggs benedict was nice but lacked seasoning and ham was drying out around the edges it was more 3* very very disappointed.
I would not waste my money and stay here again.
The afternoon tea was amazing could not fault it in anyway.
We were vry disappointed that it was not really equipt for disabled people.
Staff there were very polite but on times the service did faulter one minute their all there to help then all of a sudden no one was around.
The food at breakfast was not 5* standard the full english was covered in grease to the point you had puddles of grease on your plate the poached eggs were not fully cooked you still had see though whites and the eggs benedict was nice but lacked seasoning and ham was drying out around the edges it was more 3* very very disappointed.
I would not waste my money and stay here again.
Source: tripadvisor.co.uk
Just took a brief May break at OGH. Great welcome brilliant front of house management.. Gonzales a treasure, organising trips, knows the best places. Great food - smoked salmon eggs benedict breakfast was sublime.Very comfortable room 139. Hotel perfectly located for exploring St Peter Port. We look forward to our next trip. Andrew and Veronica
Source: tripadvisor.co.uk
Just had a long weekend and apart from our room which was decorated very nice but a little small. ( had to move a chair each time to get around the bed) the staff are extremely pleasant especially in the restaurant. The food is excellent and suggest you book an afternoon tea. Highly recommended and I will be back, although a different room. I found the car parked and brought back for me to the main entrance when needed very convenient.
Source: tripadvisor.co.uk
We booked the OGH for a wedding anniversary treat and it didn't disappoint in fact it excelled our expectations. The hotel has a special feel and is beautifully decorated. By far the best asset though are the staff. Ann on the reception was very helpful and let me choose from three king seaview rooms. We choose room 109 with stunning views of St. Peter port, herm and sark. The afternoon tea, breakfast and dining in the curry room was Very good. A great location for strolling into town. We hired bikes which were delivered to the hotel and stored there by staff - nothing seemed a problem to arrange. They spoilt us with champagne, petals and chocolates . The weather was fabulous so St. Peter Port looked great with all the bunting up ready for Independence Day on the 9th May. We didn't want to leave believe me after a blissful 3 days.
Source: tripadvisor.co.uk
Really great staff, an excellent restaurant (though we didn't try the Indian restaurant), wonderful breakfast, fabulous position. But I think our room was just a little small for a 5 star hotel. But all in all, go for it....
Source: tripadvisor.co.uk
Stayed here over the weekend for a wedding. The staff could not be more helpful or polite, the room was very comfortable with everything we needed and the food was wonderful. the whole experience of the wedding reception was also fabulous. Thank you for a great weekend.
Source: tripadvisor.co.uk
Apart from one unacceptable room (311) which our friends were put into, the hotel is beautiful. Exquisitely and tastefully furnished with excellent taste. However the staff handled the issue of the awful room very badly so that our overall impression was seriously downgraded.
Source: tripadvisor.co.uk
5 star hotel should be 6. If you want a holiday staying in a beautiful hotel this is the one to choose. Rooms beautiful, staff amazing wish our flight had been cancelled so we could stay longer nothing was too much trouble everyone went out of their way to make sure we had a lovely relaxing break
Source: tripadvisor.co.uk
Visited Guernsey for a day but was unexpectedly fogged in so stayed for one night at this historic and very luxurious hotel. Staff professional. Room and bathroom spacious and tastefully decorated. Breakfast was excellent. Unfortunately didn't have time to use the spa which was a shame. Can thoroughly recommend this hotel.
Source: tripadvisor.co.uk
Just returned from a wonderful truly luxurious few days at OGH The hotel is truly 5*in every way, the food is excellent, the rooms unique in every way and the attention you receive from all the staff is first class. Everyone lives up to the Red Carnation moto no request to small. Only one small watch out is that St Peters Port is quite hilly therefore you need to be able to get around otherwise it will be taxis' s all the way. Ogh and Guernsey great place to visit.
Source: tripadvisor.co.uk
I have stayed here on more than one occasion & have found attention to detail lacking on more than one occasion. I think guests should be offered refreshment on arrival..many will have travelled some distance to get here. My request for champagne to be delivered to the room was not honoured despite it being ordered several days in advance and finally, the requests made on the hotel pre arrival form were overlooked.
Source: tripadvisor.co.uk
Our annual visit this year was much earlier in the year than normal(march rather than september)and did not disappoint.apart from the usual immediate friendly welcome from the staff(old and new friends)the highlight had to be the newly introduced FIVE DAYS OF FLAMBE which has been introduced to The Brasserie restaurant.featuring a different course each night wednesday to sunday,cooked to order in the centre of the restaurant.having watched and been entertained by this fantastic feature,needless to say the anticipation and aromas eminating left us drooling.our empty plates once eaten were testiment to the quality and cooking technique of all involved.
Source: tripadvisor.co.uk
Just returned from OGH. Worth all of it's 5 stars without being ostentatious. Staff so very helpful, especially with my father who has mobility issues. The hotel even arranged a mobility scooter ready for his arrival. The rooms were beautiful. We were in a studio suite which was very spacious and very glamourously decorated. The bathroom was huge! We had views over towards Candie Gardens. My parents were in the Centenary Suite (house suite). This again was beautifully decorated and huge, it had fantastic sea views over the Port. The hotel was only a 2 minute walk to the High Street shops and 5 minutes to the harbour. We ate in both restaurants which were very different. The Brasserie food was more traditional, very good though, service was brilliant. The Curry House was very colonial, wonderfully decorated. All of us agreed it was the best curry we had ever eaten, well worth the money. We all had an afternoon tea which was expensive but beautifully presented and very tasty in a sumptuously decorated lounge. My son used the gym which was good. I would definitely recommend this hotel, we had a good deal with 3 nights for the price of 2.
Source: tripadvisor.co.uk
We have just returned home having spent four nights at the OGH. Wonderful from the start and the staff extremely friendly and very helpful. Will definitely be returning. Very handy for the town as just a short 2 minute walk.....downhill! We had a wonderful view of the port from our room which is featured up above. The most comfortable bed in the world and we wanted to take the bathroom home with us. Would highly recommend this hotel and worth paying that little bit extra. Missed out on afternoon tea and the Indian restaurant so will have to return soon.
Source: tripadvisor.co.uk
You are guaranteed a warm welcome when visiting the OGH in St Peter Port. An absolutely beautiful luxury 5 star hotel with wonderful staff and attention to detail. Nothing is ever too much trouble and whether it is just a quick drink at the bar, a meal in a choice of restaurants, or an overnight stay you will be spoilt from the moment you enter the building. It is an experience not to be missed - although a bit on the higher price side of things - always a pleasure to frequent. Their Curry nights are very interesting and the service is impeccable.
Source: tripadvisor.co.uk
I came here for my 14th birthday party which included a night in 3 suites with 8 of my friends and my parents, along with afternoon tea, dinner, breakfast, and full use of the spa and massages. What an amazing experience with wonderful staff and a fabulous night sleep.
Would recommend however this is costly, but well worth it because the service is impeccable. This deserves to be no.1 on trip advisor especially as it is the first, and only ever 5 star hotel on guernsey.
Would recommend however this is costly, but well worth it because the service is impeccable. This deserves to be no.1 on trip advisor especially as it is the first, and only ever 5 star hotel on guernsey.
Source: tripadvisor.co.uk
Just had a wonderful time in this hotel. We went there to celebrate my husbands bday. It was lovely. As a surprise we receive a bday cake...delicious btw. Staff provided an amazing service. Always smiling, friendly and professional. Fantastic place to stay. Well done!!!
Source: tripadvisor.co.uk
We have just returned from spending Easter at the Old Government House Hotel and Spa.
Without exception, all the staff went out of their way to make our stay a memorable one. Nothing was too much trouble for them and they made us feel very special.
Our room, with a sea view was lovely.
The meals we had in the brasserie were delicious and the service excellent.
We finished off our stay by having afternoon tea in the lounge. This was a perfect ending to a wonderful stay and we hope very much to return soon
Without exception, all the staff went out of their way to make our stay a memorable one. Nothing was too much trouble for them and they made us feel very special.
Our room, with a sea view was lovely.
The meals we had in the brasserie were delicious and the service excellent.
We finished off our stay by having afternoon tea in the lounge. This was a perfect ending to a wonderful stay and we hope very much to return soon
Source: tripadvisor.co.uk
Many thanks to all at the OGH who made our recent stay with them one to remember. We have just returned from a few days away with some friends to celebrate two birthdays and all of us agreed that, although the bedrooms were a little small, the staff were brilliant and very friendly. Nothing was too much trouble. What made the stay even more special was the delivery of cards and cakes on the appropriate days. Most unexpected but very thoughtful. The public rooms are well appointed and very comfortable, the breakfasts were delicious with a large selection available. We will definitely return to the OGH when we next visit to Guernsey.
Source: tripadvisor.co.uk
Huge thanks to all at the OGH for making a visit to celebrate two birthdays - that of my husband and his best friend which are a day apart - so special. The service at the hotel is clearly exemplary as a matter of course but it was ramped up even further for the birthday boys with the delivery of two lovely cakes and cards on the requisite days. A lovely touch which was much appreciated by us all. We cannot recommend the hotel highly enough - the public rooms are lovely, our bedrooms were small but perfectly formed and the breakfasts were wonderful. The very special icing on the cake however, and the reason for our excellent rating, is the staff. Everyone we came into contact with was warm, friendly and could not have done more for us. Special mention must go to PJ for looking after us so well and Dominika on reception who started our visit so well with a lovely tour and huge smile. Make a point of visiting the Spa as well. My massage from Anneka was one of the nicest I've ever had and the four of us thoroughly enjoyed our afternoon sheltering from the rain by enjoying all the facilities. All in all, a great break and we will definitely be back next time we come to the island.
Source: tripadvisor.co.uk
