Nice and clean hotel, if your thinking of booking your hotel I would recommend this place it is very clean and beautifully decorated the staff are always welcoming. It is located in a good area within easy reach of the heart of town.

I've stayed in many hotels over the years but this is the best one I've ever stayed in !
Myself and my daughter stayed for 6 days and we had such an amazing time.
The food was excellent value, delicious and beautifully presented.
The service from every single staff member was over and above the standard in so many ways - from the lovely Aaron who is super friendly and helpful ( a hotel manager in the making !) to the fabulous lady on reception who took care of my parking ticket for me, and the chefs in the kitchen who produce such amazing food.
The atmosphere in the hotel is very relaxed and friendly , with funky decor and lovely touches like massive jars of sweeties (free!!) in reception.
I honestly can't recommend it highly enough, and we look forward to returning very soon !!
Thanks so much to everyone at the hotel for a truly fantastic stay !!

Had a fantastic 5 nights here, primarily down to the friendly, helpful and cheerful staff and the comfort, size and view of the room. (King size, sea view with balcony). Would definitely select this room grade again on any return visit.

It was our wedding anniversary, during our stay, and a card and personalised cake selection was left in our room. Thank you, a lovely touch. Mind you, please check your spelling of anniversary 😄.

Our room was large and very comfy. Huge, comfy bed and large TV. (Never had a sanitised remote before!). In-room air conditioning works really well. In-room fridge is useful. The complimentary biscuits are delicious. Good choice of teas, but better instant coffee would be appreciated.

Housekeeping is excellent; the twice a day service is very efficient and effective. Great turndown service.

The complimentary daily local paper is a great idea.

Good breakfast; great choice and serving times. The (single) chef is excellent - don't know how he does it.

There are some negatives however, (learning points), but many of which the hotel can do little about.

- The balconies look out over the outdoor dining area where events are held. Fortunately, there wasn't one on during our visit, but I think noise could be a real issue.

- Balconies on each floor are on the same level, so you look directly at your neighbours; screens would be good.

- The restaurant extractor fans run all day from 6am to late. They are very noisy even with the double glazing shut, let alone when you're sat on the balcony.

- The rear of the building is quite ugly to look at when sat outside. The outdoor area by the wall is a little unsightly and used to store the BBQ and function equipment etc.

- Breakfast service can be slow (although always cheery) and the smoked haddock was very boney on each occasion I had it. However, the 'full English' is huge and perfect.

- light bulb in our bathroom not fixed despite notification to reception.

- the hotel bar / restaurant waiting area is far too small. The restaurant itself lacks atmosphere. It's decoration is muddled and we found chewing gum under one of our tables.

- we had to request fresh milk for the room every day. This always came quickly, but good hotels tend to restock this automatically for the duration of stay once it's been requested the first time.

However, this is a 5 star review without doubt. Thank you for a great time.

Lovely stay with them for a private family party. A wedding was on the same time but the hotel didn't make us feel second rate.
The room was a little cramped as there was 2 chairs at the foot of our bed but that's my only minor nitpick.
The staff were very attentive and the heated pool was an addition I didn't expect but made through use of during my stay.
I'd left my tripod under the bed and they organised a swift return as soon as I contacted them.

What a lovely hotel. We stayed for 6 nights. The staff are very helpful and friendly. The hotel restaurant is very good. Breakfast is good and plenty of variety. Would definitely recommend it although it is at the top of a hill.

Far and above the best service on the island. We eat in the restaurant on a regular basis and every dish is perfect, the building and staff are well presented and clean. Fine dinning with the expected service level.

If you love food and demand outstanding service and are tired of the compromise required every were else on the island this is the place you need.

The Duke of Richmond Hotel is excellent The décor is slightly too swish for my taste but it is comfortable and made special by the staff. They are extremely helpful, relaxed and cheerful. Nothing was too much trouble and every service was with a smile. I thoroughly recommend a stay there

I am delighted to confirm that I would have no hesitation in recommending this hotel which was a delight to stay at.

From the very helpful and attentive staff to the ambience of the hotel this was a most pleasant stay plus this breakfast and dinners were most appertising.

The hotels attention to detail and service was brilliant
As we were a large party of all ages they catered for all our needs
From arranging bike hire to return checking in for our flights -food was stunning and an amazing birthday was made for my sister-laws birthday
Afternoon tea recommend it is served on little picnic benches very cute and a good choice
Well done to the hotel staff

Room 212 was very large, light and airy. The bed was amazingly comfortable and we both slept incredibly well.... we had the windows open all the time.. you could clearly hear the kitchen ventilation from 6.30am to end of dinner but it never disturbed us at all (it was pin drop quiet most of the night) If you had the windows closed you couldn't hear it but, fresh air over air con wins every time for us!

Beverage tray, safe, iron and ironing board and hair dryer in room. Great to have a little fridge too. Very nice biscuits.

Bathroom was large, the towels huge - real proper bath sheets! SO thick and fluffy - excellent!

We loved the hotel's art deco decor theme.. just seemed to work wonderfully well.

It's an easy walk into the centre of St Peter Port from the hotel, through the very pretty Candie Gardens. It's a slight slope coming back but not bad at all.

Breakfast was good... small choice of cereals, fruits, sliced meats & cheeses, yoghuts... lovely choice for cooked 'full English' and things like smoked salmon and scrambled eggs. Generous portions given. Delicious fresh 'slice your own bread'. Minor quibble.. black pudding was very dense and heavy....

All the staff we met were first class.. so friendly and nothing was ever too much trouble.

Afternoon tea was SUPERB!! highly recommend it... we enjoyed every mouthful! Big bonus being able to choose which type of scone you wanted, sandwiches or savoury items... it's a 'must' if you stay at the hotel.

We had a fantastic time from start to finish... daren't go on the scales due to the 'help yourself' sweetie jars by the lift! can't wait to return!!!

We stayed here as my husband and myself were taking part in the Guernsey marathon and to celebrate my 50th birthday. There were 7 family members staying too. Everything about this hotel was perfect. Staff were exceptionally friendly and very helpful. Food was delicious with great choices. The Leopard bar was my favourite!
We had a junior suite which was perfect with its own spacious terrace.
Head chef is amazing, he made me an exceptional birthday cake upon my husbands request to celebrate my 50th birthday. Great memories from this hotel celebrating my first marathon and 50th birthday!
We will definitely be back!

This is a hotel which has had money lavished on it but in my opinion it's so impractical. Bedroom small but extravagantly refurbished, steps everywhere, no useable drawers or shelves, no space for anything. Kettle, teapot and cups in cupboard which when used take up the tiny bit of space available . If you drink the complimentary water you will be charged for a replacement. The bar is so over the top that the bar stools are almost impossible to sit comfortably in . It's fabulously over the top in my opinion. The advance information you are asked to complete before arrival says it all.. From types of pillows to turn downs with roses to types of champagne to what special occasion etc etc. Just too much for me though it is very comfortable, as long as you don't fall up or down the stairs to the beautifully fitted bathroom with fabulous but not straightforward electronic shower. This hotel is quite fabulous if that is what you like. I don't but others might. It's the least practical bedroom we have had and if staying for more than a night or two would be very difficult. I think

We spent four days on Guernsey after a hectic week of sightseeing in London. It was like being on a second vacation! I'm patting myself on the back for picking this hotel. First, our seaview room was huge with a king bed, sitting area of sofa, desk and chairs, and sliders out to a balcony with a view of St. Peter Port. A quirky but appreciated detail I liked was the nightlight (blue) in the bathroom.
I thought the room price was very reasonable and we got a deal that included one night free and a 50-pound credit in the restaurant.
A big shout-out to Sofia, Erin and Ben, three young staffers who took the time to just chat about things, besides offering help at every turn, as well as directions and advice.
We ate only once in the restaurant for dinner and the food was excellent.
My husband with a sweet tooth liked the jars of candy situated around the hotel.
When we think of Guernsey, we will always think of the Duke of Richmond Hotel.
Note to anyone with issues walking: We enjoyed the challenge of walking down some very steep paths to get to town. Going back up required some rest stops along the way.

Spent a week here with my wife and two small children. Staff made a real fuss of them and they loved the attention. Although it's quite a large hotel, the staff are attentive and many remembered our names throughout our stay - they couldn't do enough for us. Sweetie jars went down very well with the children.

The rooms are comfortable and very nicely decorated in the hotel's black and white theme. Rooms have been recently refurbished too, The food is excellent and the afternoon tea simply outstanding.

The hotel doesn't have a gym on site, though there is a great leisure centre about 2 much s away that guests can use for free.

Have stayed here in the past on business too, and it's a great business hotel as well.

Stayed a couple of nights here with the family who had some other rooms. The rooms were immaculate and looked newly furnished if a little on the small size. Furnished with everything you need including robes and slippers!

Very Art Deco decoration throughout. The staff were exceptionally friendly and helpful couldn't do enough for you. Lots of little touches around the hotel like juice and towels around the pool, jars of sweets, towels and water bottles by the door for walkers or runners - very nice!

Nice bar if a little on the expensive side. Watch out for the brandy my parents were a bit shocked as they had had had 4 brandys for £60. Limited parking - all street parking you have to ensure you park down the street in the 10 hour parking but the staff are very good at running around trying to find you a parking spot which is brilliant at any time.

Sat at the airport writing this having reluctantly just checked out. My fiance and I have had the most fabulous week. I feel like I've been spoilt rotten all week by the staff at this hotel - they are just sooooooo friendly and accommodating. The little touches like the complementary juice at the pool, towels at the pool, water bottles at the door just adds to the whole experience. Afternoon tea and evening meal at the hotel was also fabulous. This was our first holiday on our own in 12 years of being together (we normally holiday with family) - thank you for making it so special for us x

We booked a 3 night break at this Hotel, on arrival we received a warm welcome and were promptly shown to our Room, it was delightful, well appointed, spotlessly clean and well supplied with both toiletries and refreshments. Traditional and impeccable service was received from all staff, throughout our stay,it was very refreshing in today's trend of impersonal service in bland hotels. Our whole experience was something quite rare and special.
Breakfast was very good with, choices of hot & cold food, from croissants to kippers plus the usual Full English, all served with care and attention.
We only ate dinner once in the hotel as we were out on other evenings but this experience was also quite special, delicious food and wine impeccably served in a very pleasant environment.
Overall we could not fault this lovely Hotel and all that it stands for. Would definitely hope to return another time and it really is hard to do it justice in just words.

There's another review for this hotel titled "Overpriced and Overrated". After 3 separate visits to the DoR over the last 2 years, I can assure anyone it's definitely not overpriced and it's absolutely not overrated. In fact as family, which includes my wife who has travelled the world, we regard it as one of the nicest hotels we've ever stayed in. And we look forward to returning the next time we visit Guernsey.

The staff are amongst the most accommodating I have ever experienced, the breakfasts and restaurant are fab, the rooms are lovely, the location is great. It's just a really lovely atmosphere. We cannot understand how the OGH (the DoR's sister hotel where we also stayed once), is rated 5 stars and the DoR 4. The DoR wins hands down on every level.

Throughly recommended.

We stayed for 5 nights in August, felt very much at home and thoroughly enjoyed it.

LOCATION:

A 5-10 minute walk downhill to St Peter Port high street and the harbour (ferries, etc). (and a walk uphill on the way back!). We enjoyed this, and the superb views, but if you want to be right in the heart of the high street, I think the Old Government House (sister hotel) would be the go.

ROOM:

We had a nice spacious room, 315. Quiet, we slept beautifully, and lots of natural light during the day. My two children were with me so we had an extra bed, this all worked well.

Amenities were average but the junior suites have L'Occitane which I love (suite envy!). There is a comical 60s hairdryer in the bathroom but a good one in the wardrobe.

We didn't have much of a mini-bar, which was fine. Nescafe coffee sachets - I would prefer a French Press or some other option, but was able to get a good coffee in the bar so all fine.

BAR and RESTAURANT:

The bar is lovely and cosy, ideal for cooler months. In August though we loved being out on the terrace and ate here as often as we could. Breakfast was lovely in the atrium (or outside), a generous buffet and excellent cooked breakfast - I had the eggs and bacon and the kids loved the pancakes. Seafood is a specialty so we had this for dinner often, with a good kids menu also. Desserts were beautifully executed, almost too fancy (Eton Mess was a work of art, with flowers, raspberry sorbet and tiny meringues, a fair leap from the simple 'mess' of strawberries, cream and meringues). The Guernsey butter and cream is exceptional, so we ate it whenever we could! The cream tea with scones was beautiful. They also do an amazing-looking high tea.

Special mention to Olga who does a great job running the restaurant, and Krisztina, super friendly and helpful. Some of the staff look a little tentative, hopefully time and/or training will give the bustling efficiency needed.

POOL

We were lucky enough to have good swimming weather - the pool is lovely, a little tucked away but works well. It's not staffed, but occasionally a staff-member will come and fill up the water and provide towels. Suited us well.

RECEPTION

All the Reception staff were incredibly helpful and accommodating. My husband has been staying at the hotel for some months (!) so that probably helps as they know him well, but even still I found them invariably polite and they've been with the hotel for some time which I always think is a good sign.

Overall a great place to stay and enjoy Guernsey.

Having returned the 25th time to the DOR it again was a wonderful stay in all ways. The hotel is well maintained, the friendliness of the staff fantastic. Especially the restaurant and bar are very well taken care of by Olga, Orlando and their teams.
As the sun was shining nearly all three weeks, my vacations have been very relaxing and also diversified. The meeting of interesting people in the DOR is also an important base of a marvelous holiday. I already look forward to my next trip and hope to meet everybody again in good health.

Just back home after celebrating our 30th Wedding Anniversary at the DoR. Really glad we chose this hotel for our first trip to Guernsey, professional knowledgeable staff who all (without exception) clearly know how to make you feel welcome, from the front desk to the dining room and everywhere in between!
Breakfast was just superb, I like a 'Full English' and it didn't dissapoint! There's also a Continental Option with something to suit everyone.
Although we were not in the hotel most of the day as busy out exploring the Island, it was lovely to come back to a secluded heated pool for the last few hours of sunshine.
Easy to get to this hotel from the Airport, there's the bus into the nearby town, but a taxi is just 10 pounds and the taxi drivers are friendly and entertaining!
The hotel is at the top of a hill, which for us was not a problem as we're pretty fit (well we are now!) And the walk down is through the very pretty Candie Gardens, the walk back up is somewhat slower but a great way to work off all the over indulgence! Taxi would only be a few pounds and the hotel really is ideally located.
Will we go back? I very much hope so.......

An attractive location but just so expensive for a fairly routine menu much of which is the same year in year out. The staff are lovely but the food is just okay - nothing awful, nothing stunning, but expensive. Sorry, I want to like it more.

Hadn't been in the Hotel for upwards of 15 years and the change is amazing we had afternoon tea in the Leopard Bar which was exceedingly good the food was very good with a chioce of savouries which we have never had before including a home made samosa and sausage roll which were delicious all home made cakes and a very good choice of teas, all in all a very pleasant afternoon.

5 of us stayed at DOR. It can be challenging for hotels to accomodate all of our needs including my sister's many allergies and my mother asking for her medication to be stored etc, but all staff were brilliant, including Marie-Claire, Fiachra and Ben at reception. Thank you all!

Just back from a five night stay . The hotel and staff are wonderful as has been said on so many of the previous reviews . Breakfast and dinner was very good . Dinner was imaginatively presented , obviously prepared by a chef who takes great pride In their work . The decor is strange and over the top but it some how works .
I would however make a few observations which prevent me from awarding five stars .
First the parking . I had phoned the hotel prior to booking as I had seen a previous review which concerned me . I was told that the hotel only has limited spaces in the car park but that the "hotel could sort me out with free of charge parking nearby if the car park was full "Well the car park comprises of only five spaces and was full for the whole of our stay . The same cars seemed to be occupying the spaces , their owners obviously too scared to go out in case they lost their space ! When we arrived we parked in a 2 hour zone . When I enquired at reception I was given a small lecture on the fact that Guernsey is an island ( well I never knew that ) and parking was at a premium . I pointed out that I had specifically phoned prior to booking and the reception staff then offered to take my keys and change the cardboard dash clock every 2 hours ( which they clearly didn't want to do ) By the way this is in direct contravention of the rules on the clock but I was told to not worry ! In the event we managed to find 10 hour parking for the rest of our stay so it wasn't a big issue but the Hotel do need to be honest with customers who make enquiries about car parking .
When checking in we were also advised that our credit card was going to be pre authorised with an additional £250 charge (£50 per night ) for things we may want to charge to the room . I have never heard of this practise before and told the receptionist that if I wanted to purchase something I would pay . She said ok then but you can't charge anything to your room ! But we did and settled the bill on check out as we always do !
The other issue of note is the size of the double rooms . They are very small , there is very little space around the bed but the real problem is the bathroom . In order to get in the shower or bath it is necessary to perform a manoeuvre akin to an Olympic gymnast . You have to squash yourself against the side of the toilet , move the shower screen in front of the bathroom door and climb into the bath . You then have to lean over and somehow swing the screen back into place without performing a forward tumble . Also beware things are so tight in there that you are likely to burn your arm on the heated towel rail (which can't be turned off ) when brushing your teeth .
So for me , overall a good hotel with lots of dedicated hardworking staff .
But for the price (and this hotel is not cheap ) there are a few minor issues to be addressed for this hotel to be rated excellent .