Duke of Richmond Hotel
Latest Reviews
What can I say about the Duke Of Richmond Hotel, it is one of the best hotels I've EVER been to in the world... The staff are so kind and genuinely care about all their guests. We stayed in a Superior Twin Room which had part Sea View and the room was HUGE plenty of space consisting the amount of rooms in the hotel itself!
The breakfast was on a kind of all you can eat scheme with tea, coffee and fruit juices on offer as well as cereals, waffles &so much more. I would highly recommend this hotel to everyone of all ages!
The breakfast was on a kind of all you can eat scheme with tea, coffee and fruit juices on offer as well as cereals, waffles &so much more. I would highly recommend this hotel to everyone of all ages!
Source: tripadvisor.co.uk
Stayed here in November 2014 for a dinner function. The room was very comfortable and a good size and the party at the hotel was excellent. Good service and food. The breakfast spread in the morning was also excellent. Shame there is no mini fridge in the room.
Source: tripadvisor.co.uk
We stayed at the hotel over The New Year period and we could not have picked a better hotel. The facilities are wonderfully quirky, the Leopard Bar, the Zebra Lounge and the restaurant are all luxurious and nicely different to the standard decor you seem to get in hotels today. Our room was beautiful, well decorated and one of the most comfortable beds we have ever slept in. The bathroom was, again following the theme, nicely luxurious.
The staff are what truly make this place special, the welcome from the reception team is warm and friendly without being over the top. They have great local knowledge so please ask for their recommendations, we did and they were all wonderful. The bar and restaurant team carry on the warm hospitality and make you feel so special. The food in the restaurant is fabulous and we ate here twice as a result.
Breakfast is the final cherry on the cake, omelettes made to order put my husband in 7th Heaven, nothing is too much trouble and even on New Year's Day the team were outstanding.
Our only regret us that we didn't join the New Years party in the hotel, choosing instead to go into the town. It sounds like we missed a great fun time and a wonderful band.
Thank you to everyone at The Duke, we were certainly made to feel like royalty at this wonderful hotel.
The staff are what truly make this place special, the welcome from the reception team is warm and friendly without being over the top. They have great local knowledge so please ask for their recommendations, we did and they were all wonderful. The bar and restaurant team carry on the warm hospitality and make you feel so special. The food in the restaurant is fabulous and we ate here twice as a result.
Breakfast is the final cherry on the cake, omelettes made to order put my husband in 7th Heaven, nothing is too much trouble and even on New Year's Day the team were outstanding.
Our only regret us that we didn't join the New Years party in the hotel, choosing instead to go into the town. It sounds like we missed a great fun time and a wonderful band.
Thank you to everyone at The Duke, we were certainly made to feel like royalty at this wonderful hotel.
Source: tripadvisor.co.uk
Thank you to all the brilliant staff at the Duke of Richmond for our perfect stay over Christmas. We had such a wonderful time. The whole experience was thanks to the friendliest and most professional staff you could hope to meet. Their attention to detail is faultless. Nothing is too much trouble for any of them. We don't really want to single anyone out, but special thanks must go to Olga and Johal for their kind hospitality. We look forward to seeing you all again in 2015!
Source: tripadvisor.co.uk
We visited the Duke of Richmond hotel in December to celebrate our anniversary. The hotel is fantastic and all the staff are the most efficient and friendly that I have come across at any hotel we have stayed at. The Red Carnation Hotel Group believe in good old fashioned service and I would recommend this hotel to anyone. For breakfast there was an excellent choice, cooked to order and the restaurant at lunch and in the evening was outstanding. Everyone seemed to go our of their way to be friendly and helpful. We also ate in their sister hotel one evening, the Old Government House hotel, and the food was also excellent and would recommend that as well. It was our first experience staying at the Red Carnation hotel group and we will certainly use that group of hotels again. Thank you to all the staff who may our stay so enjoyable.
Source: tripadvisor.co.uk
I stayed at the Duke of Richmond recently for a few days on business. I can usually find fault somewhere, but not here. The comfiest bed I have ever slept in, fantastic food and, most importantly, every single one of the staff I spoke to had the most amazing, friendly, helpful attitude. I can honestly say that in 50 years of travel, this is the best overall hotel product (of any rating) in which I have had the pleasure of staying.
So good I am bringing my better half back for a week's holiday in the summer!
So good I am bringing my better half back for a week's holiday in the summer!
Source: tripadvisor.co.uk
Slightly eccentric decor took a little getting use too, but a warm and friendly greeting was maintained with excellent service throughout our two night stay. Having a last minute change of plans we did we turned up in a hire car that the manager was very helpful in helping us park. Wonderful breakfast with a great choice of different dishes which again was served with fist class service. When you grew accustomed to the décor the room was quite luxurious with tea & coffee and complimentary water; a lovely cosy feel. The only negative comment I could make was that the lifts were a little old fashion and small. St Peter Port’s town centre is within easy walking distance although the climb back might be challenging for some. We would love to return in the summer and make use of the pool and terrance.
Source: tripadvisor.co.uk
We returned again to enjoy the New Year Eve festivities and stay the night and had another great evening and night. The staff at the hotel are always excellent in our experience, as is the food. The band were excellent also.
Our son and his fiancé joined us with their dog. There was a small charge for Alfie, but he was really well looked after with his own bed and certificate and they gave them a larger room to accommodate!
Our son and his fiancé joined us with their dog. There was a small charge for Alfie, but he was really well looked after with his own bed and certificate and they gave them a larger room to accommodate!
Source: tripadvisor.co.uk
Having only stayed 3 previous nights we have been welcomed back as though old friends.
Lovely bar, good dinner, perfect breakfast, all in town.
5* service delivered with that elusive alchemy of warmth and courtesy.
The only place we will stay in Guernsey.
Lovely bar, good dinner, perfect breakfast, all in town.
5* service delivered with that elusive alchemy of warmth and courtesy.
The only place we will stay in Guernsey.
Source: tripadvisor.co.uk
I have been staying at The Duke or Richmond over the last few days. Guernsey is beautiful even when it gets colder, the wind blows and the water is wintery, especially if you are wrapped up and on arrival back to your hotel a nice warm mulled wine with a home made mince pies are waiting for you. Perfect.
A lovely hotel with a style of its own, not what you would expect of Guernsey but fun.The hotel as you would expect is spotlessly clean the service is attentive and friendly and yet very professional. We were shown to our room by a young man, my word what he new about every aspect of our room, the air con/ heating, the TV, type of bed ,pillows anything you always wanted to ask about he new, Wonderful. Quiet room, great bed and blackout curtains. I slept like a log.
Delightful breakfast, loved the tomatoes. The bar and restaurant are spacious and stylish a very pleasant place to spend some time.
All together a very nice stay in a great hotel on a wonderful Island.
A lovely hotel with a style of its own, not what you would expect of Guernsey but fun.The hotel as you would expect is spotlessly clean the service is attentive and friendly and yet very professional. We were shown to our room by a young man, my word what he new about every aspect of our room, the air con/ heating, the TV, type of bed ,pillows anything you always wanted to ask about he new, Wonderful. Quiet room, great bed and blackout curtains. I slept like a log.
Delightful breakfast, loved the tomatoes. The bar and restaurant are spacious and stylish a very pleasant place to spend some time.
All together a very nice stay in a great hotel on a wonderful Island.
Source: tripadvisor.co.uk
Very very nice room. Luxurious finish and well equipped. Huge variety at breakfast and evening meal in restaurant. Drinks voucher on arrival too. Top class service from very friendly staff. Would recommend.
Source: tripadvisor.co.uk
Some rooms are a bit small but the comfortable bed makes up for it. Same owners as OGH and same excellent service - they kill you with kindness!! Ironed shirts for me and same day dry cleaning. Good breakfast and evening meals.
Source: tripadvisor.co.uk
The service at this hotel was excellent. There was always someone close by to deal with requests.
The room was very clean and well equipped. We were warned of possible noise from functions on both evenings of our stay but heard nothing on either night.
We ate in the hotel on our first night and the food was so good we did the same on the second night.
We would both highly recommend the steaks.
Portion sizes are huge so we were unable to manage 3 courses.
We will definitely be returning here.
The room was very clean and well equipped. We were warned of possible noise from functions on both evenings of our stay but heard nothing on either night.
We ate in the hotel on our first night and the food was so good we did the same on the second night.
We would both highly recommend the steaks.
Portion sizes are huge so we were unable to manage 3 courses.
We will definitely be returning here.
Source: tripadvisor.co.uk
Overall I was really pleased with my stay. Cleanliness is excellent, and the position of the hotel is just close enough to the town.
A particular strength is the restaurant. The food was really excellent with a great atmosphere in the restaurant. Olga is amazing and a real dedicated person. It's so rare to find such a good member of staff. She really was exceptional. I have never highlighted a member of staff before, but she deserves it. The wine tasting was very good also, headed by Orlando.
There were a few minor faults -
The room was very cold when we arrived. We asked for advice on how to operate the heater but the first guy / porter sent to us had no idea and was a little unprofessional. I kept my coat on. Eventually a second guy came and showed us how it operated. This should have been set up before we arrived.
The headboard was not fixed in line with the bed, so I had a nice padded headboard behind me and my husband was leaning against the wood and the wall. A shame really when they obviously spent a lot a money on the room.
The room 317 was dark and you could not see inside the wardrobe and had to get down on your knees to see the safe. A light in the wardrobe would resolve this.
All in all the hotel is very good, particularly the restaurant and I would stay again.
A particular strength is the restaurant. The food was really excellent with a great atmosphere in the restaurant. Olga is amazing and a real dedicated person. It's so rare to find such a good member of staff. She really was exceptional. I have never highlighted a member of staff before, but she deserves it. The wine tasting was very good also, headed by Orlando.
There were a few minor faults -
The room was very cold when we arrived. We asked for advice on how to operate the heater but the first guy / porter sent to us had no idea and was a little unprofessional. I kept my coat on. Eventually a second guy came and showed us how it operated. This should have been set up before we arrived.
The headboard was not fixed in line with the bed, so I had a nice padded headboard behind me and my husband was leaning against the wood and the wall. A shame really when they obviously spent a lot a money on the room.
The room 317 was dark and you could not see inside the wardrobe and had to get down on your knees to see the safe. A light in the wardrobe would resolve this.
All in all the hotel is very good, particularly the restaurant and I would stay again.
Source: tripadvisor.co.uk
Exellent service from all staff, especially big thankyou to Hilario for all his help in organising our big day. Cant recommend the hotel enough, everything went like clockwork and nothing was too much trouble. Food was superb. Standard of cleanliness was faultless. Totally relaxing experience, we stayed an extra few days. Special thanks to Aaron and James for being so kind and helpful to my elderly parents.
Source: tripadvisor.co.uk
Red Carnation Hotels are synonymous with "no detail is too small that it should not be given full attention and be the best it can be." I had not seen the hotel prior to becoming part of this superb boutique hotel chain, but I understand that it was quite a feat to turn it into the small jewel box that it is now. The staff, as with all Red Carnation properties, is simply the best you can find - super attentive, friendly, smiling and genuinely caring. Each staff member makes it their mission to ensure that your stay is not only as comfortable and enjoyable as can be, but also memorable. And my stay at the Duke of Richmond was all of that and some. The hotel is nicely located across from a park and a nice and easy walk to the city center. Its boutique-style makes it very attractive and a perfect fit for this picture-perfect island. The rooms are extremely well appointed and every single detail has been carefully thought and taken care of. From the complimentary bottled water, and yes: both still and sparkling water!, to the card wishing you a good night and giving you the weather for the days to come, accompanied with a small, tasty night treat. The bedding is beyond top-rate and ensures a perfect night's sleep; the bathrooms while smallish (this is an older building) have been so carefully planned that they feel twice their size. This is a romantic hotel, so if you are traveling alone, the downside is that it will make you long for your partner to be sharing your experience at the Duke of Richmond ;-)
I encourage everyone to stay at any of this small boutique hotel chain and I challenge anyone to find a fault in the quality of their accommodation and services!
I encourage everyone to stay at any of this small boutique hotel chain and I challenge anyone to find a fault in the quality of their accommodation and services!
Source: tripadvisor.co.uk
It is truly refreshing to experience so much attention to detail from ALL the staff with whom we engaged during our stay. The whole hotel was spotlessly clean, the attentiveness from staff was a delight to see and we will certainly be back given half a chance. The bed we had was the most comfortable we have ever slept in, so much so that I really need to know how to buy one just like it. Super large with sumptuous duvet, pillows and crisp, monogrammed linen. Why can't we buy this standard of linen for home use? Monogrammed fluffy towels too, complimentary water and a usable fridge with fresh milk on request. Wonderful food and a large glass wall to the kitchen so you can watch the chefs working away, all in apparent calmness. There are no Gordon Ramsay style outbursts or panic sessions here, things just work extremely smoothly. This hotel has gone up to second in our all time favourite list, beaten only by the Executive Floor of the Shangri La hotel in Chengdu, China.
Source: tripadvisor.co.uk
No task was too small for the staff, at every level. They made our stay special whether it was the quality of the room; cleanliness; hospitality; range and quality of the food; service or the special provision on Halloween!
David & Jenny Marshall
David & Jenny Marshall
Source: tripadvisor.co.uk
Stayed for work in august , Hotel was lovely , rooms were a little small but the modern furnishings and facilities were very good .
Bed extremely comfortable with good pillows ,and good bathroom amenities etc
Staff very friendly , and restaurant team of Olga and her crew extremely attentive and made to feel very welcomed and knew the menu and made very good suggestions
Bed extremely comfortable with good pillows ,and good bathroom amenities etc
Staff very friendly , and restaurant team of Olga and her crew extremely attentive and made to feel very welcomed and knew the menu and made very good suggestions
Source: tripadvisor.co.uk
Had a fantastic stay at The Duke of Richmand in late September, the staff were extremely helpful and friendly, the hotel is beautifully decorated and our room was particularly spectacular with its monochromatic design. Also the best hotel breakfast I have ever had! I would 100% stay here again.
Source: tripadvisor.co.uk
We arrived very early to make the most of a long weekend away and did not expect to be able to check in, however Becky on the front desk managed to get the room organised for us while we were at breakfast! We didn't eat in the hotel unfortunately for dinner but all the breakfast staff were really helpful and the food was great, a special mention for Orlando who kindly set a table up outside for us as it was a lovely sunny day. A massive thank you to all the front of house staff including Becky, Simona and also Joe scott who organised a lovely happy birthday plate and card for me. We can't wait to come back next summer!
Source: tripadvisor.co.uk
The Duke of Richmond Hotel was an unknown to us prior to our trip there in October 2014. We found it to be an excellent hotel with spacious and well appointed rooms, a very attentive front office staff and a great housekeeping staff. The bonus was the restaurant which had great choices, fabulous food for very reasonable prices, and as good a wait staff as you will ever find.
We went to Guernsey for a special trip for our Dad who is 94 years old. His Mom and Dad were born and met there and we visited the Candie Gardens Bandstand where they first met in the early 1900s. History in the library was very exciting. All these places were a stone's throw from the exquisite Duke of Richmond Hotel.
We went to Guernsey for a special trip for our Dad who is 94 years old. His Mom and Dad were born and met there and we visited the Candie Gardens Bandstand where they first met in the early 1900s. History in the library was very exciting. All these places were a stone's throw from the exquisite Duke of Richmond Hotel.
Source: tripadvisor.co.uk
We choose to stay at The Duke of Richmond again for our wedding anniversary and as last year it was excellent room was gorgeous and we had champagne from the hotel to celebrate. The staff are always really and go out of their way to help you and make you feel really welcome. The hotel cater for all types of food allergies and nothing is to much trouble we have stayed there for the past 2 years and cannot wait to stay again next year. Would highly recommend this hotel. Thank you to all the staff at the hotel for making our stay so enjoyable :)
Source: tripadvisor.co.uk
Absolutely fabulous. Room service, staff, food, location - everything was so good. I would recommend this hotel definately.
Portuguese girl (sorry, forgot her name) at the hotel's bar - she is a magician.
Portuguese girl (sorry, forgot her name) at the hotel's bar - she is a magician.
Source: tripadvisor.co.uk
Cannot say too much about this excellent hotel. Service, rooms, food and drinks all top notch. Would recommend it to any discerning traveller. Situation excellent for shopping, sightseeing and getting around the island, including visiting Herm and Sark.
Source: tripadvisor.co.uk
