Below Ground Solutions Ltd
Latest Reviews
Thank you for a very prompt, professional service from Dan. We would definitely recommend BGS. Excellent customer service. Dan identified the problems we had with our treatment plant and had us up and running in no time. He suggested some ideas for improvement but was not pushy. Explained how the plant worked so we know in future and how to deal with any minor issues.
Without hesitation we will continue to use BGS in the future.
Without hesitation we will continue to use BGS in the future.
Source: yell.com
Dan did a fantastic job fitting a new treatment plant, new drainage runs and two new soakaways for fresh rain water to our country house. Dan and his team were extremely tidy, quick and efficient and we look forward to them servicing the system going forward. Thanks for a great job!
Source: yell.com
I needed a new soakaway for my treatment plant. Having had a couple of local firms say they could assist (and charging for vague, failed attempts), I had Dan recommended to me. He was very helpful, explaining potential issues and solutions and I felt very confident in his knowledge. The team he sent for all parts of the job were friendly, polite, hard working and the place was left very tidy and how I requested. Communication was efficient, work was done on time (particularly credit worthy given the heat they worked in). I would have no hesitation recommending below ground solutions to friends.
Source: yell.com
Great Customer to work with & always flexible!
Source: yell.com
I consulted Below Ground Solutions to make us compliant with current regulations with respect to upgrading a septic tank. List a number of the stand out points from start to completion...
- Very professional survey/quote, carried out within 24hrs of calling the office.
- Great depth of knowledge in subject matter areas. - Great communication from Lee throughout process.
- Good quality products. - Fully managed service such as consents, applications. Completely turnkey.
- Crews left the site tidy and were conscientious of ours and neighbours properties. - Great use of OneDrive technology to share files and pictures for personnel records.
- Very responsive after care service.
I would highly recommend Lee & & Dan at Below Ground Solutions.
- Very professional survey/quote, carried out within 24hrs of calling the office.
- Great depth of knowledge in subject matter areas. - Great communication from Lee throughout process.
- Good quality products. - Fully managed service such as consents, applications. Completely turnkey.
- Crews left the site tidy and were conscientious of ours and neighbours properties. - Great use of OneDrive technology to share files and pictures for personnel records.
- Very responsive after care service.
I would highly recommend Lee & & Dan at Below Ground Solutions.
Source: yell.com
The Below Ground team were professional, caring and extremely helpful throughout every stage of getting our property connected to mains drains. Lee and Annabel did an excellent job during the quotation and organisation process, listening to our needs and ensuring we knew what was going to happen at every step, and Luke and Joshua worked like troopers on site and were incredibly helpful. Luke in particular was very knowledgable and experienced and put us at our ease. We were frankly astounded by the rate of progress on site as they got us connected up within 3 days when were thinking it would take at least 5!
Source: yell.com
We’ve had a septic tank install, Lee kept us well informed, the workforce worked as cleanly as possible and protected our garden where they could. Be under no illusion is a massive job and quite daunting to see 30-40 tonnes of soil in your garden but leave them to do what they need to do and the end result is great. 1 small issue with the manufacture of the tank was dealt with within 24hrs. Overall as good of an experience as you can expect when you’re having a 3 meter cube hole dug in your garden!
Source: yell.com
The experience was very positive. Dan was in overall control and responded to my requests/ concerns quickly and with confidence. I trust him. The guys on site were on time and worked hard. They also pointed out potential unforeseen issues and resoled them well. In truth, the real test will be how the system works. I have been assured that Griffin are prepared to empty the tank as and when. The plant's and Griffin's performance is key. But so far, it has been very good. Thank you. Robert
Source: yell.com
The work entailed laying a new drainage field to an established septic tank. Percolation tests provided the necessary length of drainage required. Dan’s team carried out the work in an effective and efficient manner. I was particularly impressed with the finishing touches to ‘make good’ including spreading new topsoil and sowing grass seed.
I have no hesitation in recommending Below Ground Solutions to anyone requiring professional drainage works.
I have no hesitation in recommending Below Ground Solutions to anyone requiring professional drainage works.
Source: yell.com
Below Ground Solutions completed a project for us last month & we are really pleased with their work. Dan took the time to understand our unique requirements prior to the work starting & was a pleasure to work with. The team undertaking the work were all polite, hardworking & gave us a great end result. Highly recommend & wouldn't hesitate to use them again.
Source: yell.com
From the first meeting to the finished job, i could not have asked for nicer people to deal with. They were so polite, helpful and kept me informed of everything that was happening. They turned up when they said they would and worked to the timescale. I offered cups of tea but they didn’t accept because they had brought their own (probably wise).. They had full respect for the fact that i had to keep my dogs within a particular area. I would absolutely recommend them.
Source: yell.com
Professional approach and polite/friendly staff. Job done well and minor "snagging" issues sorted very quickly. Thoroughly recommend company.
Source: yell.com
BGS assessed what was needed to install and connect a new system to an old drainage and waste system and install new sespit with clear outfow. They also installed french drains around building which gets a large amount of water off a hill. They were able to steer water into an existing ditch and leave building plus driveway free of this water flow. During the work there were times when I wasn't sure about parts of work but I would speak to the team and the matter was resolved very well. I would highly recommend this firm for your ground solutions.
Source: yell.com
Below Ground Solutions provided the answer to dealing with rainwater from a large flat roof extension. They designed and installed the complete system required. The men carrying out the work turned up on time and ensured I was informed when they were due to leave site so I could return and secure the building. They tackled a very difficult situation with trying to get the attenuation tank into position resulting in them having to lift the tank onto the roof, carry it across then lower it into position. These guys do not see problems just solutions that need acting on. An excellent job completed in 2 days as scheduled. They cleaned inside the building after having to gain access removing all traces of dirt and mud. The site itself was left tidy, you only knew they had been because the tank had been installed. An excellent job completed by very pleasant people, thank you.
Source: yell.com
From start to finish Lee and the lads were outstanding. Very professional and polite and were a pleasure to have on site. I wouldn't hesitate to recommend Below Ground Solutions for any of your water or drainage problems.
Source: yell.com
We had a two man team from Below Ground Solutions on site for a week to install a new water treatment plant and decommission an old septic tank. The whole job went incredibly smoothly, with Jack and Gavin keeping us informed of progress throughout. They were professional, courteous and kept the disruption to a minimum. I would use BGS again and wouldn't hesitate to recommend them.
Source: yell.com
Very impressed by BSG, before the team started i was in full comms with Lee. The starting date was planned as the tank had to be manufactured and delivered to site. A 6 man team arrived on the date they said they were going to, they knew exactly what they were doing and got on with it, without fuss. Plant on site involved a 7 tonne excavator, 2 tonne mini excavator, dump truck and turf cutting machine. They were so neat and precise with the work that was done, we were very happy with letting them get on with it and with the end result. I would not hesitate to recommend them to anyone requires a new tank installation. Luke,Dan (cannot recall all the names) all the guys were nice to speak to and worked hard. Job well done guys!
Source: yell.com
First class service. Engineer was thorough, polite and patient, even with unpleasant neighbours.
Also appreciated follow-up phone call to check satisfaction
Also appreciated follow-up phone call to check satisfaction
Source: yell.com
Below ground solutions are a pleasure to work with. Always prompt with communications and clear with instructions.
Professional, approachable, and dependable. We look forward to working with you again soon!
Professional, approachable, and dependable. We look forward to working with you again soon!
Source: yell.com
Used Below Ground Solutions to trace and repair a failed soak away system in Kent.
Wonderful guys arrived on site - could not have asked for a nicer team.
Very polite, explained things as they went along and cleaned up absolutely everywhere afterwards. Garden looks smarter than when they started now and you’d never know the level of excavations that took place underneath the lawn.
Very busy company so a delay in booking a slot, but the above experience is exactly why we were happy to wait and not look elsewhere.
Wonderful guys arrived on site - could not have asked for a nicer team.
Very polite, explained things as they went along and cleaned up absolutely everywhere afterwards. Garden looks smarter than when they started now and you’d never know the level of excavations that took place underneath the lawn.
Very busy company so a delay in booking a slot, but the above experience is exactly why we were happy to wait and not look elsewhere.
Source: google.com
Fantastic work done by Dan and the guys. Very competitive price compared with other companies. Highly recommend Below Ground Solutions.
We needed an upgrade to our septic tank. Dan quickly came out to survey the site within a few days of our first enquiry. The job was arranged to be completed within 2 months of our first phone call. They didn't push us into making decisions we weren't comfortable with (unlike some other companies we got quotes from!) but were ready to go to get the ball rolling once our decision was made.
The guys worked hard all week to get the job done on time, despite their hire equipment not turning up on time! They were very respectful of us and the property - making sure nothing was damaged during the work despite having to work in a very confined area.
They left the site looking like it did beforehand - probably cleaner and tidier than when they started! Approachable and friendly guys doing the job. The work came with a guarantee and was approved by Building Control. We couldn't be happier with the end result.
We needed an upgrade to our septic tank. Dan quickly came out to survey the site within a few days of our first enquiry. The job was arranged to be completed within 2 months of our first phone call. They didn't push us into making decisions we weren't comfortable with (unlike some other companies we got quotes from!) but were ready to go to get the ball rolling once our decision was made.
The guys worked hard all week to get the job done on time, despite their hire equipment not turning up on time! They were very respectful of us and the property - making sure nothing was damaged during the work despite having to work in a very confined area.
They left the site looking like it did beforehand - probably cleaner and tidier than when they started! Approachable and friendly guys doing the job. The work came with a guarantee and was approved by Building Control. We couldn't be happier with the end result.
Source: google.com
After two initial consultation visits from Below Ground Solutions, during which we were thoroughly informed about all aspects of the process, this installation was professionally and expertly carried out. The team were polite, hardworking and did not mind reassuring us about all our questions, they were extremely well informed about the product we had purchased through them (the Marsh Plant) and made sure that we would benefit from the best possible options for the choice of compressors and other vital parts. We were supplied with a quote for the cost at the first visit which we considered fair and, because the eventual installation differed slightly from the first estimate and required less work, we were given a reduction from the quoted cost. I would strongly recommend this company.
Source: yell.com
Contacted Below Ground Solutions as we had an urgent issue with our tank. Great communication from the start, came and inspected the tank quickly and carried out great work.
Source: yell.com
Annabel and Lee provided great support and guidance through a lengthy and tricky application and approval process to gain a new consent for a sewage treatment plant discharge. Once the paperwork had all been completed and the consents gained, the work was completed efficiently and the charges were all as agreed up front at the beginning. Site was left tidy and am happy with my new install. Thanks to all the team!
Source: yell.com
A very good experience.
The install team were skilled and knew what they were doing. No contractors / temps. An established team properly skilled.
The install team were skilled and knew what they were doing. No contractors / temps. An established team properly skilled.
Source: yell.com
