The Burlington Hotel
Latest Reviews
Love this hotel always friendly and on site parking :)
Just one issue is the surrounding demolition work and building works
Just one issue is the surrounding demolition work and building works
Source: expedia.co.uk
Proximity to amanities
No proper coffee at breakfast
Source: booking.com
The staff were very accommodating, They let our children put on music and dance on the dance floor. In the morning the breakfast staff moved tables so we could all sit together
Source: booking.com
When we first visited room all looked fine and had a wonderful view of the sea front. First night stay the radiator kept making a dripping noise and loud banking noise. No sleep. Went down to reception at three in the morning to see if I could get help. Nothing can be done till 7.15. Reception staff said she would get maintenance guy to come and look. That took till Saturday afternoon. When got back to room the radiator was on full heat making room very uncomfortable but noise had stopped. But couldn’t turn heating down. Several visits to reception we final got moved to another room on night 2 thanks to a member of staff that cared about our stay. Breakfast was good but small plates so you couldn’t get a lot on the plate. Evening menu wasn’t great not a lot of choose and no Chardonnay or decent beer at the bar.
Source: tripadvisor.co.uk
Great location, easy access to town
Source: expedia.co.uk
Very nice experience
Good 8 out of 10
I don't think it could be better
Source: booking.com
Good value for money
Location. Breakfast and set meal in evening good. Drinks cheap from bar. Bed comfortable.
Room wasnt as clean as it should have been. Room tired. Couldn't open windows.
Source: booking.com
Comfortable rooms and clean. Staff friendly. The breakfasts very nice.
Source: booking.com
Its position.
Room view was of the rear carpark not nice.
Room bathroom worst experienced.
Hotel generally run down.
Room bathroom worst experienced.
Hotel generally run down.
Source: booking.com
Great location, very well priced for a one night stay
Very old and quirky. Added to the charm
Needs an urgent update with furniture and fixtures
Source: booking.com
I will be returning this month!
Everything
I am so sad to see that Eastbourne's jewel, the carpet gardens, have now been replaced with straggly bushes.
Source: booking.com
See previous scores
Nothy
Source: booking.com
Our car broke down on our way to the hotel, arriving at 2am the staff were INCREDIBLE, they helped us with everything we needed and went above and beyond to ensure we were OK.
We will never forget the kindness and will always return to The Burlington as long as they have this wonderful staff team
We will never forget the kindness and will always return to The Burlington as long as they have this wonderful staff team
Source: tripadvisor.co.uk
We have just returned from a 5 day trip to the Burlington Eastbourne
20 oct-25 and we had a fantastic time the Hotel staff were polite, friendly and very helpful when we arrived we were not happy with the room we had been allocated we were upgraded to another room 309 without any fuss or trouble and nothing was too much trouble for the staff
The food and service was faultless
This was our second visit it 3 months and will be going again.
If I was to be picky I will say the room wasn't very clean particularly the windows but no bother.
Thank you Burlington
20 oct-25 and we had a fantastic time the Hotel staff were polite, friendly and very helpful when we arrived we were not happy with the room we had been allocated we were upgraded to another room 309 without any fuss or trouble and nothing was too much trouble for the staff
The food and service was faultless
This was our second visit it 3 months and will be going again.
If I was to be picky I will say the room wasn't very clean particularly the windows but no bother.
Thank you Burlington
Source: tripadvisor.co.uk
Clean stay fab view
Fourth floor good view
Source: booking.com
It was OK for the price
Breakfast was good and efficient. View was a bit rubbishy. Room needs attention in the ensuite round the edges of the bath and wash basin You neede to bang the fentrance door as the lock was difficult to shut. With building work next door a lot could have been done make access clearer. It would have been hellpful to have been told you had to go the wrong way along an one way street to get to a poorl indicated car park. I did not like the idea that you pay for the car park withut any assurance that there would be space to park
Arrangements during road works and rundown car park
Source: booking.com
Wonderful location with sea views.
Stunning to look at, very large room, great sea view, extremely helpful and friendly staff.
Source: booking.com
Staff were all very kind and understanding of my son's autism and made our stay extremely pleasant and enjoyable.
Source: expedia.co.uk
We did not have breakfast at the hotel. It was good to find one that offered just the stay. We invited friends for lunch and the service was, friendly, efficient and more than excellent, and we could all sit and view the sea at the same time. We were out all day on both days attending an event, so it did not matter that the view was the fire escape. The beds were comfortable and clean and you provided an extra blanket. The staff at reception were extremely kind and helpful and it was a pleasure to meet them. If we could have reserved a parking spot (disability!) that would have been good but we found somewhere, since it was not the height of the season.
Source: expedia.co.uk
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Source: expedia.co.uk
Lovely to be back in Eastbourne after many years’ absence.
Friendly, helpful staff. Excellent lift. Comfortable room.
Maybe in need of a refurb, but I believe a major overhaul is planned.
Source: booking.com
Pleasantly surprised, would rebook
First time staying, I mainly booked as the hotel is dog friendly. Was really pleased with the service, location, breakfast and overall cost. Reception were nice and always helpful, held our bags in a secure locked room after checking out so we could explore easier before getting the train home.
Room was spacious and clean, although dated, we had no major issues as we were out most of the days. My only complaint would be to do with the bathroom which was in need of a refresh, like the sink and sealant cracking. Also the blind needs replacing, the bathroom window was directly next to the shower head/bath and the blind looked like it had been cut about halfway so you could see right in/out. The window looked to lead to a fire escape so saw no passersby but if I was staying longer or had children/vulnerable family staying i'd have raised the issue in person rather than make do.
Source: booking.com
Pleasant night away
Location is excellent, on the front with a view of the pier
Some areas of the hotel would benefit from an upgrade
Source: booking.com
Great
It was our second time in this hotel. Its value for the price, good location .The staff was friendly quick check in and check out. I will visit again in future.
The room was clean and.comfortable but the bathroom was with mould and not clean properly.in general everything was good.
Source: booking.com
Enjoyable, central for visiting the area but wouldn’t stay there again.
The location was brilliant . Breakfast was brilliant. Room was large.
Needed an update. Bathroom basin had odd taps, sealant around the basin didn’t look nice, bathroom
door didn’t shut properly and bedroom carpet very stained.
door didn’t shut properly and bedroom carpet very stained.
Source: booking.com
